... a "working manager" philosophy, where you will balance people leadership, team success, and ... Collaborate with internal Weave customers and cross-functional teams (SRE, Product, Support) to ...

43 Weave Customer Success Manager Jobs Hiring Near You
... a "working manager" philosophy, where you will balance people leadership, team success, and ... Collaborate with internal Weave customers and cross-functional teams (SRE, Product, Support) to ...
Engineering Manager, Voice Infrastructure
Lehi, UT · On-site +1
... a "working manager" philosophy, where you will balance people leadership, team success, and ... Collaborate with internal Weave customers and cross-functional teams (SRE, Product, Support) to ...
Engineering Manager, Voice Infrastructure
Lehi, UT · On-site +1
... a "working manager" philosophy, where you will balance people leadership, team success, and ... Collaborate with internal Weave customers and cross-functional teams (SRE, Product, Support) to ...
Senior ML - GenAI Engineer, Voice & Speech
$125K - $165K/yr
... the way our customers experience Weave while working closely with a highly skilled team to ... Experience building solutions to run on one or more of the public clouds (e.g., AWS, GCP, etc.
Senior ML - GenAI Engineer, Voice & Speech
$125K - $165K/yr
... the way our customers experience Weave while working closely with a highly skilled team to ... Experience building solutions to run on one or more of the public clouds (e.g., AWS, GCP, etc.
Data Engineer Intern
Lehi, UT · On-site
Manager of Data Operations What You Will Own * Data Platform Enhancements: Improve the platform ... within a team environment. What Will Make Us Love You * Exposure to cloud data warehouses (e.g ...
Data Engineer Intern
Lehi, UT · On-site
Manager of Data Operations What You Will Own * Data Platform Enhancements: Improve the platform ... within a team environment. What Will Make Us Love You * Exposure to cloud data warehouses (e.g ...
Data Engineer Intern
Lehi, UT · On-site
Manager of Data Operations What You Will Own * Data Platform Enhancements: Improve the platform ... within a team environment. What Will Make Us Love You * Exposure to cloud data warehouses (e.g ...
Data Engineer Intern
Lehi, UT · On-site
Manager of Data Operations What You Will Own * Data Platform Enhancements: Improve the platform ... within a team environment. What Will Make Us Love You * Exposure to cloud data warehouses (e.g ...
Staff SIP Engineer
Lehi, UT · On-site
Grow and manage a distributed cloud-based VoIP platform * Optimize and troubleshoot FreeSWITCH and ... e.g., automated rollouts, canarying, and repeatable environments) What You Will Need to Accomplish ...
Staff SIP Engineer
Lehi, UT · On-site
Grow and manage a distributed cloud-based VoIP platform * Optimize and troubleshoot FreeSWITCH and ... e.g., automated rollouts, canarying, and repeatable environments) What You Will Need to Accomplish ...
Staff SIP Engineer
Lehi, UT · On-site +1
Grow and manage a distributed cloud-based VoIP platform * Optimize and troubleshoot FreeSWITCH and ... e.g., automated rollouts, canarying, and repeatable environments) What You Will Need to Accomplish ...
Staff SIP Engineer
Lehi, UT · On-site +1
Grow and manage a distributed cloud-based VoIP platform * Optimize and troubleshoot FreeSWITCH and ... e.g., automated rollouts, canarying, and repeatable environments) What You Will Need to Accomplish ...
Residential Specialist
Sacramento, CA · On-site
$22.40 - $29.17/hr
Qualifications: · Minimum of associate degree in social work, facility management, or a related ... Employees may also need to remain in one position (i.e. sitting or standing) for an extended period ...
Residential Specialist
Sacramento, CA · On-site
$22.40 - $29.17/hr
Qualifications: · Minimum of associate degree in social work, facility management, or a related ... Employees may also need to remain in one position (i.e. sitting or standing) for an extended period ...
Billing Support
Lehi, UT · Hybrid
$16 - $20.75/hr
We will train you on how to triage, direct, and manage customer requests. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing ...
Billing Support
Lehi, UT · Hybrid
$16 - $20.75/hr
We will train you on how to triage, direct, and manage customer requests. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing ...
Billing Support
Lehi, UT · On-site
$16 - $20.75/hr
We will train you on how to triage, direct, and manage customer requests. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing ...
Billing Support
Lehi, UT · On-site
$16 - $20.75/hr
We will train you on how to triage, direct, and manage customer requests. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing ...
Director of Payments Operations
Lehi, UT · On-site +1
... customer experiences, and scale operations to facilitate the company's overall revenue growth ... Highly organized with strong attention to detail and excellent time management skills, including a ...
Director of Payments Operations
Lehi, UT · On-site +1
... customer experiences, and scale operations to facilitate the company's overall revenue growth ... Highly organized with strong attention to detail and excellent time management skills, including a ...
Weave is a leading all-in-one customer experience and payments software platform for small and ... Your success will be measured not by your personal output, but by how the organization's technical ...
Weave is a leading all-in-one customer experience and payments software platform for small and ... Your success will be measured not by your personal output, but by how the organization's technical ...
Chief Marketing Officer
Lehi, UT · On-site
Expand lifecycle and customer marketing programs to drive adoption, expansion, and long-term ... Proven success scaling a multi-channel marketing engine in an inbound-led environment with ...
Chief Marketing Officer
Lehi, UT · On-site
Expand lifecycle and customer marketing programs to drive adoption, expansion, and long-term ... Proven success scaling a multi-channel marketing engine in an inbound-led environment with ...
Chief Marketing Officer
Lehi, UT · On-site
Expand lifecycle and customer marketing programs to drive adoption, expansion, and long-term ... Proven success scaling a multi-channel marketing engine in an inbound-led environment with ...
Chief Marketing Officer
Lehi, UT · On-site
Expand lifecycle and customer marketing programs to drive adoption, expansion, and long-term ... Proven success scaling a multi-channel marketing engine in an inbound-led environment with ...
Forward Deployed Engineer
San Francisco, CA · On-site +1
You'll essentially act like a forward deployed manager for their teams. * Own the customer relationship post-sale. From onboarding, to account management, to technical support. * Partner closely with ...
Forward Deployed Engineer
San Francisco, CA · On-site +1
You'll essentially act like a forward deployed manager for their teams. * Own the customer relationship post-sale. From onboarding, to account management, to technical support. * Partner closely with ...
Senior Tax Accountant
Lehi, UT · Hybrid
$77K - $98K/yr
Ability to manage multiple priorities and deadlines in a fast-paced environment * Strong written ... growth and success of the business. Employment with Weave is contingent upon the successful ...
Senior Tax Accountant
Lehi, UT · Hybrid
$77K - $98K/yr
Ability to manage multiple priorities and deadlines in a fast-paced environment * Strong written ... growth and success of the business. Employment with Weave is contingent upon the successful ...
Senior Tax Accountant
Lehi, UT · On-site
$77K - $98K/yr
Ability to manage multiple priorities and deadlines in a fast-paced environment * Strong written ... growth and success of the business. Employment with Weave is contingent upon the successful ...
Senior Tax Accountant
Lehi, UT · On-site
$77K - $98K/yr
Ability to manage multiple priorities and deadlines in a fast-paced environment * Strong written ... growth and success of the business. Employment with Weave is contingent upon the successful ...
Technical Support
Lehi, UT · On-site
We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a ...
Technical Support
Lehi, UT · On-site
We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a ...
Technical Support
Lehi, UT · On-site
We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a ...
Technical Support
Lehi, UT · On-site
We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a ...
Your success will be measured not by your personal output, but by how the organization's technical ... You will work across these teams as a technical leader, partnering with Engineering Managers, Staff ...
Your success will be measured not by your personal output, but by how the organization's technical ... You will work across these teams as a technical leader, partnering with Engineering Managers, Staff ...
W.E.A.V.E. Jobs Information
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Weave?
What are the most popular categories at Weave?
Job description
- This position can be remote, in office, or hybrid
- Reports to: Director of Engineering
The duties and responsibilities of the role.
- Provide people leadership, mentorship, and career growth management for engineers on the Voice Platform team.
- Actively contribute to individual technical work, including designing, writing, and reviewing code for Golang microservices and SIP/RTP infrastructure.
- Partner closely with Product Leadership to align engineering priorities with the product roadmap and actively manage the team backlog.
- Set clear performance expectations, hold team members accountable, and conduct regular 1-on-1s and quarterly check-ins.
- Provide architectural vision and technical ownership for scaling our distributed cloud-based VoIP platform.
- Proactively eliminate knowledge silos and identify roadblocks to ensure steady execution and progression for the team.
- Hire and retain top engineering talent through networking, sourcing, and leading structured interview cycles.
- Collaborate with internal Weave customers and cross-functional teams (SRE, Product, Support) to support high platform availability and call quality.
- Optimize and troubleshoot FreeSWITCH and Kamailio configurations for performance, resiliency, and observability using HEP/Homer.
- Foster a culture of high engineering hygiene, trust, transparency, and alignment with Weave Core Values.
- Proven experience in people leadership or technical team leadership within a software/telecom engineering organization.
- Staff-level technical expertise in VoIP and SIP engineering, including deep familiarity with Kamailio, FreeSWITCH, RTPengine, and Homer.
- Hands-on programming capability in Go (Golang) alongside scripting tools (Python, Bash, LUA).
- Deep understanding of TCP/IP networking, firewalls, and protocols (SIP, RTP, RTCP, TLS, ICE, STUN, TURN, WebRTC).
- Demonstrated ability to balance individual technical contributions with team leadership and administrative responsibilities.
- Experience operating production services in cloud environments (GCP preferred) and Kubernetes.
- Familiarity with DevOps infrastructure automation tools such as Terraform and Ansible.
- Strong conflict resolution, communication, and management-up capabilities.
- Experience collaborating with HR partners to handle performance development and coaching.
- Commitment to driving incident response, postmortems, and durable fixes.
What Will Make Us Love You
- 7+ years of experience designing, building, and leading large-scale distributed VoIP networks.
- Prior official experience as an Engineering Manager in a dual technical/leadership capacity.
- Certifications in Kamailio or OpenSIPS.
- Proven track record of building trust, maintaining high morale, and promoting continuous career progression for direct reports.
Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
About W.E.A.V.E.
Sourced by ZipRecruiter
Industry
Outpatient health care
Company size
51 - 200 Employees
Headquarters location
Sacramento, CA, US
Year founded
1978