Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
Raleigh, NC · On-site
Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...
Raleigh, NC · On-site
Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...
Manhattan, NY · On-site
$80 - $110/hr
About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...
Manhattan, NY · On-site
$80 - $110/hr
About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...
San Mateo, CA · On-site
Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and ...
San Mateo, CA · On-site
Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and ...
Rochester, NY · On-site
$70K - $80K/yr
Customer Success Manager We are looking for a Customer Success Manager to join our Rexel, USA team in Rochester, NY! Summary: The Customer Success Manager is responsible for growing and retaining ...
Rochester, NY · On-site
$70K - $80K/yr
Customer Success Manager We are looking for a Customer Success Manager to join our Rexel, USA team in Rochester, NY! Summary: The Customer Success Manager is responsible for growing and retaining ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Customer Success Manager Themis is a collaborative governance, risk, and compliance platform helping banks, credit unions, and fintechs streamline oversight, strengthen compliance programs, and move ...
Customer Success Manager Themis is a collaborative governance, risk, and compliance platform helping banks, credit unions, and fintechs streamline oversight, strengthen compliance programs, and move ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
New York, NY · On-site
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
New York, NY · On-site
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
WA · Remote
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
WA · Remote
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Philadelphia, PA · On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Philadelphia, PA · On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
CA · Remote
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
CA · Remote
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
Encino, CA · On-site
Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...
Encino, CA · On-site
Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...
Tampa, FL · On-site
Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...
Tampa, FL · On-site
Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...
Manhattan, NY · On-site
Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...
Manhattan, NY · On-site
Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
San Francisco, CA · On-site
$75K - $90K/yr
Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...
San Francisco, CA · On-site
$75K - $90K/yr
Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...
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$15K - $25K/mo
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Re-posted 2 days ago
Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies transform their operations by implementing Odoo ERP—the most complete all-in-one business management platform. As our US client base expands, we are seeking a proactive Customer Success Manager to own post-go-live relationships, retention, renewal strategy, support coordination, and expansion readiness.
Mission
As a Customer Success Manager at Captivea, your mission is to ensure the long-term success and satisfaction of clients after they go live on Odoo. You will build strategic relationships with customers, oversee renewal cycles, manage support escalations, and identify opportunities for solution optimization and future expansion.
Your work ensures clients remain healthy, supported, and positioned for continued growth with Odoo and Captivea.
What You Will Do
Own client relationships post implementation.
Manage renewals & retention.
Coordinate support & issue resolution.
Identify & influence expansion.
Who We Are Looking For
Experience- 2–5 years in customer success, account management, support management, or similar client-facing roles. Experience in SaaS, ERP, consulting, or software implementation environments is a strong plus.
Mindset- Empathetic, structured, and relationship-driven. Strong communicator capable of executive-level conversations. Proactive problem-solver who can manage customer needs before they escalate. Organized, reliable, and comfortable owning multiple accounts in parallel.
Huge Plus- Experience with Odoo, NetSuite, SAP, Microsoft Dynamics, or other ERP platforms. Technical or functional understanding of business processes (finance, operations, supply chain, etc.).
Compensation
Base Salary: $70,000 – $85,000 Variable Compensation: $15,000 – $25,000 On-Target Earnings (OTE): $90,000 – $110,000
Success Metrics
You will be measured by: - Renewal execution (timeliness and accuracy). - Client retention rate. - Support margin (efficiency of support utilization). - Expansion pipeline creation
Office address
CAPTIVEA USA 4031 Avalon Park East Boulevard Orlando, FL 32828
What We OfferStimulating and dynamic work environment
Work with a passionate and dedicated team
Training and support throughout the employee's career
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