Verra Mobility
Verra Mobility

60 Verra Mobility Operations Supervisor Jobs Hiring Near You

The candidate should be able to assist Verra Mobility personnel with the development and maintenance of training materials that they will use to train incoming processors. This Operations Supervisor ...

The candidate should be able to assist Verra Mobility personnel with the development and maintenance of training materials that they will use to train incoming processors. This Operations Supervisor ...

The Team Lead will report to the Supervisor, Event Processing within Verra Mobility's Government ... Provides feedback and/or suggestions to leadership team on improving operational procedures and ...

Senior Network Engineer

Mesa, AZ · On-site

$103K - $141K/yr

This role focuses heavily on route/switch engineering, network security, operational stability, and ... Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra ...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that ... Payroll Operations & Compliance * Support payroll processing cycles through audits, validations ...

Customer Care Specialist I

Phoenix, AZ · On-site

$17 - $22.25/hr

The Customer Care Specialist I is responsible for handling the daily operations of select client ... Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra ...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that ... Partner with the Chief Executive Officer to manage day-to-day administrative operations, drive key ...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that ... Partner with the Chief Executive Officer to manage day-to-day administrative operations, drive key ...

Customer Care Specialist I

Phoenix, AZ · Hybrid

$17 - $22.25/hr

... for handling the daily operations of select client programs, including functions such as ... Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra ...

Senior Scrum Master

Mesa, AZ · On-site

$50.75 - $69.50/hr

This role is situated in a center of excellence structure within the Verra Mobility Program ... Hands-on experience in Azure DevOps, including advanced dashboard and metric capabilities * Proven ...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that ... The position partners closely with Sales, Finance, IT, and Operations to enable scalable and ...

Senior Financial Analyst

Mesa, AZ · On-site

$84K - $105K/yr

Collaborate with department leaders (Sales, Operations, HR, Supply Chain) to understand financial ... Integrity, accountability, and commitment to continuous improvement Verra Mobility Values An ideal ...

Tax Manager

Mesa, AZ · On-site

$110K - $144K/yr

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that ... Supervising members of the tax team to ensure that federal, state and local tax returns are ...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that ... The position partners closely with Sales, Finance, IT, and Operations to enable scalable and ...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that ... Partner with the Chief Executive Officer to manage day-to-day administrative operations, drive key ...

The Team Lead will report to the Supervisor, Event Processing within Verra Mobility's Government ... Provides feedback and/or suggestions to leadership team on improving operational procedures and ...

Senior Counsel, General Legal Services

Mesa, AZ · On-site

$138K - $188K/yr

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that ... Advising on product development, operational initiatives, and new market offerings to ensure legal ...

Formulate long term client partnerships that deliver both financial and operational benefits for ... Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra ...

next page

Showing results 1-20

Operations, Supervisor

Operations, Supervisor

Verra Mobility

Philadelphia, PA • On-site

Full-time

Posted 13 days ago


Verra Mobility rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

268th of 428 rated business services


Job description

Position Overview:
Operations Supervisor for transaction processing in the Philadelphia Office. This leader is someone who exercises good judgment and makes sound business decisions. A successful candidate will have a strong leadership foundation and be a self-starter who independently and successfully manages inventory levels along with ever-changing customer business requirements. The candidate must place great emphasis on high quality work paired with efficient production while also, and especially, placing emphasis on sustainable engagement. It is also essential that this leader has a true customer-centric mindset. The candidate should be able to assist Verra Mobility personnel with the development and maintenance of training materials that they will use to train incoming processors.
This Operations Supervisor will take direction from and collaborate closely with the Operations Manager of Event Processing within Verra Mobility's Government Solutions division.
Core Responsibilities:
  • Develops and motivates employees by means of strong communication, timely feedback, valuable coaching, and well-written and meaningful performance reviews.
  • Manages day-to-day business operations by monitoring current inventory levels and future forecasts to ensure adequate staffing to meet or exceed customer-specific SLA requirements.
  • Actively identifies ways to continually create a work environment where employees feel highly valued and engaged.
  • Conducts regular 1-on-1 sessions with each employee while also regularly communicating with their team via ongoing staff meetings and/or team huddles.
  • Works with leader and Staffing 101 to address any sensitive employee performance and/or behavior issues in a very timely manner.
  • Tracking attendance and tardiness; provides progressive discipline for attendance, performance, and/or behavior issues.
  • Develops and continually strengthens working relationships with other internal departments, customers, and third-party vendors.
  • Serves as a change-agent in helping to implement process and/or organizational change efforts across the department.
  • Independently engages in service recovery activities by addressing escalated customer issues either in person, over the phone, or via email communications.
  • Develops and continually strengthens working relationships with other internal departments, customers, and third-party vendors.
  • Manages day-to-day business operations by monitoring current inventory levels and future forecasts to ensure adequate staffing to meet or exceed customer-specific SLA requirements.
  • Perform other duties as assigned.

Required Knowledge, Skills and Experience:
  • Bachelor's degree required; or equivalent work experience.
  • At least two years of leadership experience in some capacity; previous supervisor experience is a plus.
  • Ability to develop and successfully engage with employees.
  • Strong analytical, problem solving, and decision-making skills.
  • Ability to maintain professionalism and to work well with others.
  • Exceptional relationship building skills, both internal and external
  • Strong verbal and written communication skills.
  • Quality driven with a strong attention to detail
  • Ability to prioritize, multi-task and meet all assigned deadlines.
  • Strong computer skills using Microsoft Office (e.g., Word, PowerPoint, and especially Excel).
  • Successful completion of the Nlets fingerprinting background assessment.

Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
  • Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
  • Do What's Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
  • Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
  • Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.