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Verra Mobility
Verra Mobility

60 Verra Mobility Customer Service Representative Jobs Hiring Near You

Verra Mobility

Customer Care Specialist II

Arizona City, AZ · On-site

$17 - $22.75/hr

Who We Are Verra Mobility Commercial Services is a global leader in smart mobility, creating smart ... Provides customers with a one-stop resolution and education on products and services: * Providing ...

Verra Mobility

Customer Care Specialist II

Mesa, AZ · On-site

$16.75 - $22.25/hr

Who We Are Verra Mobility Commercial Services is a global leader in smart mobility, creating smart ... Provides customers with a one-stop resolution and education on products and services: * Providing ...

Verra Mobility

Business Analyst

Mesa, AZ · On-site

... customer experience and overfunding ties up cash * Ensure methods of payment (i.e. credit cards, ACH) are approved and secured by Verra Mobility's Treasury team * Retrieve and review toll account ...

Verra Mobility

Customer Care Specialist I

Phoenix, AZ · On-site

$17 - $22.25/hr

Processing of delinquent cases, support process service functions, and fulfilling citizen requests ... Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra ...

Verra Mobility

Customer Care Specialist I

Phoenix, AZ · On-site

$17 - $22.25/hr

Processing of delinquent cases, support process service functions, and fulfilling citizen requests ... Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra ...

Verra Mobility Corporation

Business Analyst

Mesa, AZ · On-site

... customer experience and overfunding ties up cash * Ensure methods of payment (i.e. credit cards, ACH) are approved and secured by Verra Mobility's Treasury team * Retrieve and review toll account ...

Verra Mobility

Business Analyst

Mesa, AZ · On-site

... customer experience and overfunding ties up cash * Ensure methods of payment (i.e. credit cards, ACH) are approved and secured by Verra Mobility's Treasury team * Retrieve and review toll account ...

Verra Mobility

Fulfillment Coordinator I

Mesa, AZ · On-site

Aligned with Verra Mobility Values: * Do What's Right - We're committed to doing the right thing for each other and for our customers - integrity is our DNA. * Lead With Grace - We embrace the ...

Verra Mobility

Client Success Manager

Manhattan, NY · On-site

... customer service * Formulate long term client partnerships that deliver both financial and ... Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra ...

Verra Mobility

Director, Government Contracts

Mesa, AZ · On-site

... it does for its customers and team members. The company seeks to grow aggressively, both ... Representatives managing the portfolio of global government contracts of Verra Mobility's business ...

Verra Mobility

Customer Care Specialist II

Mesa, AZ · On-site

$16.75 - $22.25/hr

Who We Are Verra Mobility Commercial Services is a global leader in smart mobility, creating smart ... You are a great fit for this role if you are a stand up individual, ready to put our customers ...

Verra Mobility

Senior Software Developer

Mesa, AZ · On-site

$54 - $71.50/hr

Verra Mobility is looking to hire an experienced full-stack engineer on our Connected Vehicle ... A good candidate will have full-stack technical skills in service-driven applications and cloud ...

Verra Mobility

Senior Contracts Manager

Mesa, AZ · On-site

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that ... Oversee end-to-end customer contracting processes beginning with request for proposal or sole ...

Verra Mobility

Client Success Manager

New York, NY · On-site

... customer service * Formulate long term client partnerships that deliver both financial and ... Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra ...

Verra Mobility

Senior Financial Analyst

Mesa, AZ · On-site

$84K - $105K/yr

... Services business unit. This individual will leverage their financial modeling skills, business ... Integrity, accountability, and commitment to continuous improvement Verra Mobility Values An ideal ...

Verra Mobility

Senior Network Engineer

Mesa, AZ · On-site

$103K - $141K/yr

Strong troubleshooting, communication, and customer service skills * Ability to translate business ... Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra ...

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Verra Mobility Jobs Information

Do workers at Verra Mobility get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Does Verra Mobility pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and June 2026.

At Verra Mobility, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between September 2025 and June 2026.

Do people get paid time off at Verra Mobility?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between September 2025 and June 2026.

Do workers at Verra Mobility worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Verra Mobility workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Verra Mobility workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

How easy is it to get time off at Verra Mobility?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Verra Mobility managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at Verra Mobility spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at Verra Mobility?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Verra Mobility feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Verra Mobility get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at Verra Mobility?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Verra Mobility enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Verra Mobility recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Verra Mobility?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Verra Mobility?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Verra Mobility’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Verra Mobility is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Verra Mobility?
What are the most popular categories at Verra Mobility?
Infographic showing various Customer Service Representative job openings at Verra Mobility in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 89% Physical, and 11% Hybrid job distribution.

Customer Care Specialist II

Verra Mobility

Arizona City, AZ • On-site

$17 - $22.75/hr

Other

Re-posted 2 days ago

Verra Mobility rating

7.2

Company rating: 7.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

242nd of 485 rated business services

Job description

Who We Are
Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for millions of vehicles around the world through connectivity with hundreds of tolling and issuing authorities.
How We Work
As a future focused organization, we are looking for people who want to create relevant solutions today that will work tomorrow ensuring more people around the world reach their destination safely and easily.
Position Overview
Are you looking for your next BIG career move? You are a great fit for this role if you are a stand up individual, ready to put our customers first and provide top notch support on a passionate team.
This is not your average contact center! We take your success seriously! Our team has created a clear & dedicated training program that enables you to perfect your skills & become a universal agent here at Verra Mobility. Our program is built in layers for your career growth, we want you to own it!
What you'll do
The successful individual will provide information and services to rental car customers for any tolls or violations incurred during their rental. The qualified candidate must be passionate about best-in-class service, enjoy and embrace challenges and operate with a "can-do" attitude in a team environment. The responsibilities for this position include, but are not limited to the following:
  • Provides customers with a one-stop resolution and education on products and services:
  • Providing account information and/or status
  • Solving product or service-related problems
  • Processing payments
  • Displays positive, professional and empathetic customer-focused approach
  • Utilizes tools and online resource materials to be confident and competent in the delivery of accurate information while navigating through multiple computer applications proficiently
  • Develops and maintains product, process and technical knowledge related to services
  • Exhibits effective communication skills tailored to the audience
  • Is able to document customer interactions in a clear and concise manner
What we're looking for
  • High School Diploma or GED equivalent
  • 2+ years of customer service experience with a minimum of 1 year of inbound call center experience in a fast-paced environment
  • Proficiency with Windows based applications, including Office and Outlook
  • Minimum of 30 words per minute typing skills
  • Strong interpersonal skills and ability to interact with varying personalities
  • Bi-lingual (Spanish) is a plus
  • Must demonstrate reliability and dependability, including schedule adherence and attendance
  • Flexibility to work any shift between the hours of 8:30AM to 8:30PM EST time M-F and 10AM to 5PM Saturday
  • Bi-lingual is a plus!
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
  • Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
  • Do What's Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
  • Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
  • Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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