... Verint sales team, namely our regional vice presidents, account executive, and client success managers. This sales role will be accountable for meeting customer retention and bookings targets, term ...
60 Verint Systems Customer Success Manager Jobs Hiring Near You
... Verint sales team, namely our regional vice presidents, account executive, and client success managers. This sales role will be accountable for meeting customer retention and bookings targets, term ...
Work closely with Sales, Product Management, R&D, and Customer Success teams to support ... Team Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a ...
Work closely with Sales, Product Management, R&D, and Customer Success teams to support ... Team Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a ...
Work closely with Sales, Product Management, R&D, and Customer Success teams to support ... BS1 Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a ...
Work closely with Sales, Product Management, R&D, and Customer Success teams to support ... BS1 Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a ...
Engineer, QA Automation
Columbia, MD · On-site
$80 - $100/hr
Interact with customers as required to refine usability requirements. Minimum Requirements * BS ... This is a remote US-MD role but is required to be located near the Verint Columbia, MD office to ...
Engineer, QA Automation
Columbia, MD · On-site
$80 - $100/hr
Interact with customers as required to refine usability requirements. Minimum Requirements * BS ... This is a remote US-MD role but is required to be located near the Verint Columbia, MD office to ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... We have the relationships, the processes, the procedures, and systems in place, we now need a ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... We have the relationships, the processes, the procedures, and systems in place, we now need a ...
Responsibilities At Verint, we believe customer engagement is the core of every global brand. Our ... We have the relationships, the processes, the procedures, and systems in place, we now need a ...
Responsibilities At Verint, we believe customer engagement is the core of every global brand. Our ... We have the relationships, the processes, the procedures, and systems in place, we now need a ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... We have the relationships, the processes, the procedures, and systems in place, we now need a ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... We have the relationships, the processes, the procedures, and systems in place, we now need a ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... Provide the sales management team with accurate and timely reporting of activities including weekly ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... Provide the sales management team with accurate and timely reporting of activities including weekly ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... Provide the sales management team with accurate and timely reporting of activities including weekly ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... Provide the sales management team with accurate and timely reporting of activities including weekly ...
Manages the account day in day out in Verint CRM. * Consistently achieves quarterly and annual ... Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle ...
Manages the account day in day out in Verint CRM. * Consistently achieves quarterly and annual ... Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle ...
Manages the account day in day out in Verint CRM. * Consistently achieves quarterly and annual ... Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle ...
Manages the account day in day out in Verint CRM. * Consistently achieves quarterly and annual ... Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... management, and monitoring of AI systems in production. * Familiarity with Linux systems and ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... management, and monitoring of AI systems in production. * Familiarity with Linux systems and ...
Manages the account day in day out in Verint CRM. * Consistently achieves quarterly and annual ... Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle ...
Manages the account day in day out in Verint CRM. * Consistently achieves quarterly and annual ... Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle ...
Manages the account day in day out in Verint CRM. * Consistently achieves quarterly and annual ... Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle ...
Manages the account day in day out in Verint CRM. * Consistently achieves quarterly and annual ... Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle ...
Manages the account day in day out in Verint CRM. * Consistently achieves quarterly and annual ... Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle ...
Manages the account day in day out in Verint CRM. * Consistently achieves quarterly and annual ... Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle ...
Manages the account day in day out in Verint CRM. * Consistently achieves quarterly and annual ... Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle ...
Manages the account day in day out in Verint CRM. * Consistently achieves quarterly and annual ... Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... Collaborate with Product Management and business stakeholders to translate business requirements ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... Collaborate with Product Management and business stakeholders to translate business requirements ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... systems, and collaborate daily with Product Managers, Designers, QA Engineers, and globally ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... systems, and collaborate daily with Product Managers, Designers, QA Engineers, and globally ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... systems, and collaborate daily with Product Managers, Designers, QA Engineers, and globally ...
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help ... systems, and collaborate daily with Product Managers, Designers, QA Engineers, and globally ...
Verint Systems Jobs Information
What is it like to work at Verint Systems?
Verint Systems is a technology company that values innovation, customer satisfaction, and employee collaboration, fostering a dynamic and supportive work environment.
The company's structure is divided into various teams, including software development, sales, and customer support, which work together to design and deliver customer engagement solutions. Verint Systems operates globally, with offices in multiple countries, offering opportunities for international collaboration and career growth.
Working at Verint Systems may appeal to candidates who are passionate about technology, customer experience, and innovation, as the company provides a platform for professionals to contribute to the development of cutting-edge solutions and make a meaningful impact in the industry.
The company's structure is divided into various teams, including software development, sales, and customer support, which work together to design and deliver customer engagement solutions. Verint Systems operates globally, with offices in multiple countries, offering opportunities for international collaboration and career growth.
Working at Verint Systems may appeal to candidates who are passionate about technology, customer experience, and innovation, as the company provides a platform for professionals to contribute to the development of cutting-edge solutions and make a meaningful impact in the industry.
What makes Verint Systems an attractive place to work?
Verint Systems is a leading global provider of customer engagement solutions, recognized for its expertise in customer experience management and workforce optimization. The company offers a dynamic work environment that fosters innovation, collaboration, and professional growth, with opportunities for employees to contribute to cutting-edge projects and technologies. Joining Verint Systems can provide individuals with a chance to make a meaningful impact in the industry, develop their skills, and advance their careers in a stable and forward-thinking organization.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Verint Systems?
Job description
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Overview of Job Function:
The Renewal Sales Manager position is part of the Verint Sales Team focused on maintaining Verint's renewal book of business by driving high renewal rates and multi-year committed term lengths. This role is responsible for the entire renewal process at the account level and will collaborate closely with other members of the Verint sales team, namely our regional vice presidents, account executive, and client success managers. This sales role will be accountable for meeting customer retention and bookings targets, term length targets, and maintaining the customer and partner relationship in their book of business.Â
Principal Duties and Essential Responsibilities:
- Align with and execute Verint 4.0 Strategy by establishing a deep knowledge of Verint's product suite and be enabled to drive product strategy discussions with our customers.
- Identify Renewals and Manage Book of Business aligning with Verint's 9-month / 6-month renewal strategy.
- Drive cross functional collaboration with the rest of the sales organization on both account and renewal strategy, establishing themselves as a trusted member of the account team.
- Lead renewal negotiations with customers to drive outcomes aligned with Verint objectives.
- Accurately track and forecast their book of business using Salesforce as their forecasting tool.
- Assist customers with any product discrepancies in their install base to include license reconciliations and audits.Â
- Track contract non-renewals including reasons for cancellation and develop strategies to overcome future cancellation risks at other customers.
- Own accountability for support and technical related issues for customers.
Minimum Requirements:
- Bachelor's Degree or equivalent work experience
- Minimum of 5+ years' experience in software renewal services or equivalent
- Minimum of 3+ years' experience in sales and negotiationÂ
- Working knowledge of Oracle or ERP software products
- Strong proficiency in MS Office tools such as Word, Excel, Outlook and in using CRM applications - e.g. Salesforce
- Proven ability to effectively communicate (both written and verbal) with internal and external customers
- Strong listening and analytical skills with an emphasis on problem solving and decision-making skills
- Ability to be detail-oriented to organize and prioritize activities in order to meet deadlines
- Strong leadership and objection handling skills
- Knowledge of the software industry and working with contracts
- Excellent customer service skills and a strong passion for customer serviceÂ
- Ability to understand and apply contractual terms and conditions
- Must be motivated and goal oriented
- Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
Preferred Requirements:
- Background in SaaS / Cloud
About Verint Systems
Sourced by ZipRecruiter
Verint Systems is a renowned tech firm in the action-centric intelligence segment based in Melville, NY. It leverages customer engagement and cyber intelligence to extract actionable insights from vast quantities of data. The company, founded in 2002, has since secured its spot in the IT and tech industry by delivering innovative and effective solutions tailored for its clients' needs. Known for their customer engagement service, voice of the customer (VoC) software, risk and compliance solutions, and fraud prevention services, they serve many business sectors. Verint's mission is to create a safer world by providing actionable intelligence that empowers organizations to prevent security threats and improve customer engagement.
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Melville, NY, US
Year founded
1994