Verint Systems
Verint Systems

61 Verint Systems Senior Project Manager Jobs Hiring Near You

Overview of Job Function The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves ... Experience with Totango or other success platforms MIN: 112K MAX: 140K Verint Systems Inc. is an ...

HATCH is currently seeking Sr. Rail Systems Project Manager for our Canadian operation. In this role, you will be leading programs with elite team of multidisciplinary systems professionals focusing ...

Overview of Job Function The Customer Success Manager (CSM) is a strategic role that serves as our ... Experience with Totango or other customer success platforms MIN: 90K MAX: 110K Verint Systems Inc ...

Verint System Administrator

Catonsville, MD ยท Hybrid

$100K - $120K/yr

Monitoring of identified key performance indicators to ensure project is delivering intended ... Systems Management (SMS) push packages. * Plus: Verint Enterprise Administrator Training, Verint ...

Verint System Administrator

Catonsville, MD ยท On-site

$100K - $120K/yr

Monitoring of identified key performance indicators to ensure project is delivering intended ... Systems Management (SMS) push packages. * Plus: Verint Enterprise Administrator Training, Verint ...

Sr Project Manager

Naples, FL ยท On-site

$120K - $150K/yr

About the Role We are seeking a Senior Project Manager to join our team! In this role, you will oversee the management and delivery of complex construction projects, ensuring they are executed ...

$125K - $175K/yr

Project site based with travel up to 25% Who We Are Thermo Systems is a global, full-service ... The Opportunity The Senior Project Manager leads complex automation and control system integration ...

Senior Project Manager

West Memphis, AR ยท On-site

$125K - $175K/yr

Project site based with travel up to 25% Who We Are Thermo Systems is a global, full-service ... The Opportunity The Senior Project Manager leads complex automation and control system integration ...

Sr. Engineer, Software

Boise, ID

$116K - $153K/yr

You will work on software that directly impacts how enterprise customers manage workforce ... MIN: 143K MAX: 158K #LI-KD1 Verint Systems Inc. is an equal opportunity employer and is committed ...

Sr. Engineer, Software

Sacramento, CA

$133K - $175K/yr

You will work on software that directly impacts how enterprise customers manage workforce ... MIN: 143K MAX: 158K #LI-KD1 Verint Systems Inc. is an equal opportunity employer and is committed ...

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Verint Systems Jobs Information

What is it like to work at Verint Systems?

Verint Systems is a technology company that values innovation, customer satisfaction, and employee collaboration, fostering a dynamic and supportive work environment.

The company's structure is divided into various teams, including software development, sales, and customer support, which work together to design and deliver customer engagement solutions. Verint Systems operates globally, with offices in multiple countries, offering opportunities for international collaboration and career growth.

Working at Verint Systems may appeal to candidates who are passionate about technology, customer experience, and innovation, as the company provides a platform for professionals to contribute to the development of cutting-edge solutions and make a meaningful impact in the industry.
Infographic showing various Senior Project Manager job openings at Verint Systems in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Verint System Administrator

Interon IT Solutions

Chantilly, VA โ€ข Remote

Full-time

Posted 16 days ago


Job description

Job Title: Verint System Administrator

Job Summary

The Verint System Administrator is responsible for the installation, configuration, maintenance, and optimization of Verint systems and supporting infrastructure. This role ensures high availability, performance, and compliance of the Verint environment, enabling secure and reliable voice and screen recording across the enterprise. The administrator will work closely with IT Infrastructure, Networking, Security, and Operations teams to support business-critical systems and maintain overall platform stability.

Key Responsibilities

Verint Platform Administration

  • Administer, configure, and maintain Verint servers, applications, and related components
  • Monitor system performance, recording health, storage utilization, and application availability
  • Perform routine audits of data retention policies and system logs
  • Apply Verint patches, hotfixes, and version upgrades in coordination with vendor support

System Maintenance & Support

  • Troubleshoot Verint platform issues including outages, integration failures, and performance degradation
  • Provide Tier 2 / Tier 3 support for Verint-related incidents and escalations
  • Manage storage tiers, archiving processes, and retention schedules to meet compliance requirements
  • Ensure backup and disaster recovery configurations are properly implemented and maintained

Integrations & Infrastructure

  • Support and maintain integrations with voice platforms such as SIP, VoIP, PBX, and SBCs
  • Work with network and telecom teams to validate call flows, routing, and trunk configurations impacting recording
  • Monitor Windows Server OS health, security patches, and hardware performance
  • Support multi-server, clustered, and redundant Verint environments

Security & Compliance

  • Ensure Verint systems comply with organizational security standards and regulatory requirements (PCI, SOX, HIPAA, FINRA, as applicable)
  • Manage user access, roles, permissions, and audit logging
  • Support legal hold requests, retention enforcement, and compliance-related exports

Documentation & Process Management

  • Develop and maintain system documentation, SOPs, runbooks, and architecture diagrams
  • Create knowledge articles for support teams and operational partners
  • Participate in incident response, root cause analysis, and continuous improvement initiatives

Qualifications

Required

  • 3โ€“5+ years of experience administering enterprise systems, contact center platforms, or recording solutions
  • Hands-on experience with Verint platforms (WFO, Playback, Impact 360; versions v15.x / v7.x preferred)
  • Strong experience with Windows Server environments
  • Working knowledge of SQL Server (basic queries, logs, and troubleshooting)
  • Understanding of VoIP/SIP technologies, call routing, SBCs, and telephony protocols
  • Experience supporting multi-server, clustered, or high-availability environments
  • Strong troubleshooting, analytical, and documentation skills

Preferred

  • Experience with Verint Centralized Management (CM)
  • Familiarity with cloud or hybrid Verint deployments
  • Experience with VMware or other virtualization platforms
  • Scripting experience (PowerShell preferred; Python a plus)
  • Verint certifications or formal training

Soft Skills

  • Strong communication and collaboration skills
  • Ability to manage multiple incidents and prioritize effectively
  • Comfortable working in compliance-driven environments
  • Detail-oriented with a customer-focused approach