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Veeam Software
Veeam Software

20 Veeam Software Technical Support Engineer Jobs Hiring Near You

Veeam Software

Senior Systems Engineer, Kasten

$56.50 - $73/hr

Support lead generation activities including industry events, webinars, and technical briefings ... 400-$271,900 USD Veeam Software is an equal opportunity employer and does not tolerate ...

Veeam Software

Senior Security Engineer, Product AppSec

$117K - $160K/yr

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and ... software delivery environment. You'll serve as a senior technical contributor responsible for ...

Veeam Software

Senior Product manager, Product App Sec

$129K - $170K/yr

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and ... Bachelor's degree in Computer Science, Software Engineering, or equivalent hands-on technical ...

Veeam Software

Principal Sales Systems Engineer

Market & Technical Evangelism - Serve as Veeam's principal federal technical voice at industry ... Sales & Alliance Support - Support high-priority federal opportunities and executive briefings on ...

Veeam Software

R&D Developer

Kirkland, WA · On-site

$149K - $231K/yr

... Kirkland, WA 98033 Veeam Software is an equal opportunity employer and does not tolerate ... By submitting your application, you confirm that the information provided, including any supporting ...

Veeam Software

Security Engineer III, Product AppSec

$60.25 - $80.25/hr

Support and expand the Security Champion program, partnering with developers to improve secure ... 200-$251,900 USD Veeam Software is an equal opportunity employer and does not tolerate ...

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Veeam Software Jobs Information

Does Veeam Software pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it for Veeam Software workers to change shifts?

Most people find it easy to change shifts.
83% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at Veeam Software?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do Veeam Software managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.

Do jobs at Veeam Software spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at Veeam Software?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at Veeam Software feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at Veeam Software get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.

Is it stressful to work at Veeam Software?

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at Veeam Software enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at Veeam Software recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people get enough training when they start at Veeam Software?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people get support to advance at Veeam Software?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people think Veeam Software’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do workers feel well informed about how Veeam Software is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.
What other companies are hiring for Technical Support Engineer jobs?
What are the most popular jobs at Veeam Software?
What are the most popular categories at Veeam Software?
Infographic showing various Technical Support Engineer job openings at Veeam Software in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 36% Physical, 8% Hybrid, and 56% Remote job distribution.

Senior Technical Support Engineer

Veeam Software

Kirkland, WA • On-site

$161K - $219K/yr

Full-time

Posted 4 days ago

Veeam Software rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

40th of 242 rated software companies

Job description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world's biggest brands.
Employer: Veeam Software Corporation
Position: Senior Technical Support Engineer
Duties: Design and develop complex solutions to drive technical product support requests. Enhance the product customer experience by identifying, recreating, and tracking customers issues for faster and accurate resolutions. Enhance product adoption by identifying, logging, and tracking product features and enhancements reported by customers. Develop performance metrics and standards for technical products. Contribute to the technical documentation of based product features, customer issue root cause analysis, and internal findings in Knowledge Base, Best Practices, Blogs, and White Papers. Collaborate across organizations including engineering, sales, and product management teams during Proof of Concept (POC) on analyzing product demos for existing and prospective customers. Work on product networking, cloud, virtualization, backup, and recovery. Work on software solutions such as OpenShift, PKS, Rancher, Google GKE, AWS EKS, and VMware administration to develop guidelines for product software implantation. Configure public cloud infrastructure including AWS, Azure, and Google Cloud and work on networking, cloud, virtualization, backup, and recovery concepts.
Education Required: Bachelor's degree or foreign equivalent in Computer Systems Engineering, Computer Science, Computer Engineering, or a related field
Experience Required: 6 years of progressive experience as Systems Architect, Lead Engineer, or related occupation
Special Requirements: Must have at least 3 years of prior work experience in each of the following:
  1. Designing and developing guidelines and deploying technical solutions by leveraging experience with Kubernetes, Linux administration (Docker), cloud technologies, and scripting languages (Bash or Python) for automation.
  2. Supporting customer environment and product software implementation using at least two of the following software solutions: OpenShift, PKS, Rancher, Google GKE, AWS EKS, and/or VMware administration.
  3. Configuring public cloud infrastructure including AWS, Azure, and Google Cloud.
  4. Working on Kubernetes administration including cluster management, troubleshooting, and deploying containerized applications.
  5. Utilizing Customer Relationship Management platforms: Salesforce and ServiceNow for case management, workflow automation, and customer interaction tracking to enhance support efficiency.
  6. Managing high-priority support cases by communicating with customers with production issues, and driving resolution for escalated issues to ensure satisfaction and service continuity.
  7. Using JIRA for issue tracking, project management, and coordinating tasks across technical and business teams, ensuring timely delivery and resolution of tasks and incidents driving resolution for customer issues.
  8. Managing and optimizing software development life cycles and upgrading patterns to promote smooth transitions between releases with minimal downtime.

Position permits telecommuting: applicant may reside anywhere in U.S. and reports to Kirkland, WA office.
Salary: $161,138 to $219,500 per year
Worksite: 3000 Carillon Point, Suite 600, Kirkland, WA 98033
Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.
By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

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