Toro
Toro

60 Toro Design Engineer Jobs Hiring Near You

... Toro Company, you will be responsible for: * Serving as a core team member of assigned new product development teams. * Collaborating with design engineers both in house and remote to develop and ...

Subsite Electronics, located in Perry, Oklahoma is a division of The Toro Company. Subsite ... Engineering Change Orders and Quality Reports * Use electronics tools (pliers, screwdrivers ...

CNC programming with milling and EDM machine experience * Able to read blue prints and reverse design parts and pieces from molds and equipment The Toro Company is an Equal Opportunity Employer. We ...

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Toro Jobs Information

What is it like to work at Toro?

Toro is a company that values innovation, customer satisfaction, and employee growth, fostering a collaborative and dynamic work environment.

The company's structure is divided into various business units, including turf and landscape maintenance, irrigation, and construction equipment, allowing employees to work on diverse projects and develop a range of skills. Toro's global presence and commitment to sustainability also provide opportunities for employees to contribute to meaningful initiatives and projects.

Working at Toro may appeal to candidates who are passionate about making a positive impact on the environment and communities, as the company's mission is to help people and the environment thrive through innovative solutions and technologies.

Do workers at The Toro Company get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between April 2025 and April 2026.

Does The Toro Company pay people when they’re sick?

Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between March 2025 and April 2026.

At The Toro Company, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
45% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from The Toro Company affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at The Toro Company?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and April 2026.

How easy is it to get time off at The Toro Company?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and April 2026.

How easy is it to take sick days at The Toro Company?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at The Toro Company feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at The Toro Company get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between April 2025 and April 2026.

Is it stressful to work at The Toro Company?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 13 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at The Toro Company enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at The Toro Company recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get enough training when they start at The Toro Company?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get support to advance at The Toro Company?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people think The Toro Company’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.

Do workers feel well informed about how The Toro Company is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between March 2025 and April 2026.
Infographic showing various Design Engineer job openings at Toro in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Nights. Highlights an 94% Physical, and 6% Hybrid job distribution.
Senior Quality Customer Support Specialist - The Toro Company

Senior Quality Customer Support Specialist - The Toro Company

The Toro Company

Bloomington, MN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago


The Toro Company rating

7.8

Company rating: 7.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

173rd of 418 rated machine equipment manufacturers


Job description

Senior Quality Customer Support Specialist - The Toro Company
Sponsorship:
Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of a school/employment or any other visa, regardless of expiration date, now or in the future.
Who Are We?
With roots dating back to 1914, The Toro Company was built on a tradition of quality and caring relationships. Today, the company is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, snow and ice management, underground utility construction, rental and specialty construction, and irrigation and outdoor lighting solutions. Through a strong network of professional distributors, dealers, rental stores and retailers in more than 125 countries, we proudly offer a wide range of products across a family of global brands to help golf courses, professional contractors, underground construction professionals, groundskeepers, agricultural growers, rental companies, government and educational institutions, and homeowners - in addition to many leading sports venues and historic sites around the world.
Your Opportunity:
The scope of this role covers both Commercial G&G as well as L&C Pro. The Customer Support Specialist provides on-site support at The Toro Company customer location regarding product quality issues, requiring technical proficiencies and mechanical aptitude. The CSS acts as a vital liaison between the customer and the company, focusing on enhancing customer satisfaction, product quality, and continuous improvement. The goal is to share accurate and timely information on quality issues with the Toro manufacturing facility, supplier quality, design, and customer care teams. The CSS will follow up on the CAPA process by containing the product's pipeline, sharing corrective actions with the customer, and arranging for the expedition of certified material or units. If the defects are "customer liability" or "not verified," the CSS will assist the customer/TTC towards resolution.
Work Location / Other Components:
  • This role will be based onsite at MTI Distribution in Brooklyn Center, MN. Fully remote is not available at this time.
  • May require occasional travel to other company sites, distribution centers, or supplier locations.

What Will You Do? Key Responsibilities:
  • This is a hands-on role, requiring technical proficiency and mechanical aptitude.
  • Maintain on-site presence or regularly scheduled preventive visits to the Customer.
  • Review packaging, handling, and setup of TTC product at the Customer site.
  • Issue internal TTC CAPA (using the internal TTC CAPA tool) and maintain communication between the Customer and TTC until issue is resolved.
  • Coordinate sorting and containment activities and expedite return of samples.
  • Conduct first level investigation on Customer-identified quality issues including packaging/handling, leveraging technical proficiency and mechanical aptitude.
  • Share quality response and corrective actions from TTC with the customer.
  • Help analyze quality performance data and review with the Customer.
  • Assist in developing and conducting customer training requirements in conjunction with TAC.
  • Be informed of product warranty issues and participate in warranty improvement activities.
  • Maintain good working relationship with the Customer, have a basic understanding of the Customer's culture as well as promote WE ARE ONE Toro in the eyes of the Customer.
  • Visit TTC facilities to review corrective actions, new products, and processes.
  • Be prepared to travel for up to one week per month with 2 days' advance notice to assist in problem identification and resolution (i.e. TTC factories, TTC Bloomington, Distributors, Customers, Field Follow and Field Focus)
  • Support launches of new products as well as product and process changes at the Customer site.
  • Document and share best practices and lessons learned to contribute to the knowledge base.

What Do You Need?
To be considered for this role, an individual should meet the following minimal requirements:
  • High School Diploma or GED equivalent required.
  • 4-5+ years of experience in customer service, field related technical support, quality assurance, or quality engineering roles, preferably in operations, supply chain, or technical design capacity.
  • The role requires a combination of technical proficiency, mechanical aptitude, strong communication skills, and a customer-centric approach.
  • Skills:
    • Quality focus and problem solving: Strong understanding of quality assurance principles and practices, with a commitment to delivering high-quality support.
    • Technical Skills: Proficient in troubleshooting technical issues; familiarity with relevant technologies and tools.
    • Communication skills: Excellent verbal and written communication skills; ability to explain complex concepts clearly to non-technical users. Intermediate competency level in MS Office
    • Customer-oriented: Strong customer service orientation with a passion for enhancing customer satisfaction.
    • Analytical Skills: Ability to analyze data and feedback to identify improvement opportunities.
    • Team Player: Collaborative mindset with the ability to work effectively across departments.
    • Maturity: Ability to maintain composure during stressful situations remains focused on the ultimate objective. Must possess good decision-making abilities. Ability to use instruction, training, and analytical skills to resolve issues.
    • Empathy, Patience, Tenacity, and Adaptability.

Preferred:
  • Bachelor's degree in engineering preferred or a related field (or equivalent experience)

What Can We Give You?
At The Toro Company, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top-tier medical/dental/vision plan, 401k, and many other great benefits - The Toro company offers employees a variety of perks, including:
  • Dress for your day - We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment.
  • Wellness - TTC offers a variety of mental health and financial health resources to all employees.
  • Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer` in the community.
  • Competitive Salary - A reasonable salary estimate is $90K - $97,700 for this opportunity. The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the Daily Pay app.

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment experience for our applicants. Recruitment fraud is a growing concern for job seekers, so please be aware that throughout our recruitment process, you'll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities. All legitimate job opportunities must be applied for directly through our official careers page at jobs.thetorocompany.com or via Workday, our applicant tracking system.
The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees.
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