TaskUs
TaskUs

27 Taskus Quality Assurance Manager Jobs Hiring Near You

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... Lead the design and implementation of quality assurance protocols tailored to training data and ...

Directly manage and develop a five-person GTM squad, setting clear goals, providing coaching, and ... Craft positioning and campaigns that make "AI safety" synonymous with TaskUs quality, velocity, and ...

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Directly manage and develop a fiveperson GTM squad, setting clear goals, providing coaching, and ... Craft positioning and campaigns that make "AI safety" synonymous with TaskUs quality, velocity, and ...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... You will be responsible for interviewing Operations Managers, Team Leads, and Quality Analysts. You ...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... You will be responsible for interviewing Operations Managers, Team Leads, and Quality Analysts. You ...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... the quality of all programs and to execute and deliver world-class training for all of our ...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... You will be responsible for interviewing Operations Managers, Team Leads, and Quality Analysts. You ...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... the quality of all programs and to execute and deliver world-class training for all of our ...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... Ensure vendor and partner performance meets safety, quality, and cost standards. * Manage ...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... The ability to work with sensitive or repetitive content while maintaining high-quality output.

... quality or experience. What You'll Do * Collaborate with business leaders and hiring managers to ... TaskUs is committed to providing equal access to opportunities. If you need reasonable ...

... quality or experience. What You'll Do * Collaborate with business leaders and hiring managers to ... TaskUs is committed to providing equal access to opportunities. If you need reasonable ...

... quality or experience. What You'll Do * Collaborate with business leaders and hiring managers to ... TaskUs is committed to providing equal access to opportunities. If you need reasonable ...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... The ability to work with sensitive or repetitive content while maintaining high-quality output.

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TaskUs Jobs Information

Do workers at TaskUs get paid breaks?

Yes. Most people get paid breaks.
97% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Does TaskUs pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.

At TaskUs, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
81% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from TaskUs affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at TaskUs?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers at TaskUs worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and May 2026.

Do TaskUs workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for TaskUs workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at TaskUs?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.

Do TaskUs managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at TaskUs do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
87% of people report that they don’t do extra unpaid work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at TaskUs?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at TaskUs feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at TaskUs get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at TaskUs?

Some people feel stressed out here.
55% of people say they often feel stressed out at work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at TaskUs enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at TaskUs recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at TaskUs?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at TaskUs?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think TaskUs’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how TaskUs is doing?

Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and May 2026.
Infographic showing various Quality Assurance Manager job openings at Taskus in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.
Head of Quality, AI Data Operations

Head of Quality, AI Data Operations

TaskUs

Remote

Full-time

Posted 18 days ago


TaskUs rating

7.9

Company rating: 7.9 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

3rd of 71 rated call and contact centers


Job description

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
As the Head of Quality, AI Data Operations, you will be responsible for ensuring that the quality of our training data, adversarial testing, and model evaluation services meets the highest standards. You will drive thought leadership on data quality, work closely with customers to define and deliver high-quality outputs, and oversee the development of training and quality protocols across projects. This role requires a blend of strategic thinking, hands-on operations, and cross-functional collaboration to ensure our services are impactful for AI and LLM projects.
The ideal candidate will have a strong entrepreneurial mindset, deep expertise in both statistics and quality assurance, and experience leading global teams. They will be comfortable working in a fast-paced, ambiguous environment and being in a constant state of learning.
Key Responsibilities:
  • Lead the design and implementation of quality assurance protocols tailored to training data and model evaluation. Most of our demand is for GenAI/LLM projects, but there's also some "traditional AI" work too.
  • Design and oversee specialized quality protocols for the collection and enrichment of multi-modal data specifically for advanced Robotics and Autonomous Vehicle (AV) clients.
  • Master the "Human-in-the-Loop" for Hardware: Lead the quality strategy for remote operations support, ensuring that human intervention data used for robotaxi navigation and robotic limb coordination meets zero-compromise safety standards.
  • Own the definition of what "high-quality" data means across diverse projects and ensure these standards are met across the organization.
  • Drive thought leadership with customers, aligning on data quality goals, and developing innovative quality processes.
  • Act as the primary point of contact for customer discussions related to data quality and model evaluation.
  • Provide strategic guidance on handling edge cases, and offer solutions for the nuances and challenges involved in building high-quality training data.
  • Lead external communication on data quality, positioning the company as a thought leader in AI model robustness and evaluation.
  • Foster a high-performance culture, encouraging continuous learning and improvement
  • Continuously explore and implement new methodologies for improving the quality of training data and model evaluation processes.
  • Drive a culture of testing, iterating, and scaling processes, ensuring that all workflows are efficient and results-driven.

Required Skills & Competencies:
  • 7+ years of Data Quality leadership experience, ideally within an organization that provides HITL, RLHF and evaluation services to leading LLM developers, Mag7 companies, AV builders and Robotics companies.
  • Deep understanding of how LLMs, Generative AI workflows, and multi-modal data structures (video, spatial, and sensor fusion) essential for the robotics ecosystem.
  • You LOVE this stuff. You have a strong pov on the coolest and most useful AI tools on the market, and you love opening the hood and playing around. You have a deep understanding of large language models, generative AI workflows, and data structures.
  • Strong interest and commitment to learning about the latest developments in LLMs and AI technologies.
  • Proven ability to design and lead quality assurance processes for data annotation and AI model evaluation.
  • Experience developing scalable systems like "golden datasets" for evaluating contributor performance.
  • Strong communication and leadership skills with the ability to engage effectively with customers, internal stakeholders, and global teams.
  • Track record of managing teams in a high-velocity environment, with a focus on outcomes.
  • Excited to tackle ambiguous problems with a relentless attitude of testing, iterating, and scaling solutions.
  • Strong analytical skills with the ability to derive actionable insights from complex data.

Location:
  • US - Remote
  • Traveling - 25%

Salary range: $160,000 - $200,000 + bonus
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

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