ZipRecruiter

Log In

TaskUs
TaskUs

39 Taskus Technical Support Specialist Jobs Hiring Near You

TaskUs

Team Lead onsite - seasonal

San Francisco, CA · On-site

$54K - $82K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Directly manage, mentor, and coach a team of specialists across shifts. Conduct regular 1-on-1s ...

TaskUs

Team Lead onsite - seasonal

San Jose, CA · On-site

$54K - $82K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Directly manage, mentor, and coach a team of specialists across shifts. Conduct regular 1-on-1s ...

TaskUs

Technical Writing Program Manager

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... The LXS Technical Writing Program Manager's key tasks include, but are not limited to, the ...

TaskUs

Team Lead onsite - seasonal

San Francisco, CA · On-site

$54K - $82K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Directly manage, mentor, and coach a team of specialists across shifts. Conduct regular 1-on-1s ...

TaskUs

Solutions Engineer (AI Services)

$97K - $145K/yr

As a Solutions Engineer with TaskUs, you will serve as the primary technical architect for our most ... Architecting large-scale data acquisition programs to support high-performance model development.

TaskUs

Team Lead onsite - seasonal

San Jose, CA · On-site

$54K - $82K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Directly manage, mentor, and coach a team of specialists across shifts. Conduct regular 1-on-1s ...

TaskUs

Learning Experience Leader

San Antonio, TX · On-site

$54K - $82K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Deliver technical preparatory training covering basic skill requirements as identified by ...

TaskUs

Learning Experience Leader

San Antonio, TX · On-site

$54K - $82K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Deliver technical preparatory training covering basic skill requirements as identified by ...

TaskUs

Sr. Operations Manager - RAD

Novi, MI · On-site

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety ...

TaskUs

Sr. Operations Manager - RAD

Chandler, AZ

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety ...

TaskUs

Sr. Operations Manager - RAD

Mountain View, CA · On-site

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety ...

TaskUs

Sr. Operations Manager - RAD

San Francisco, CA

$97K - $145K/yr

... TaskUs. Join our team today and experience firsthand our dedication to supporting People First ... Drive KPI excellence across specialized AV metrics, balancing technical Resolution Rates and Safety ...

next page

Showing results 1-20

All JobsTaskus JobsTaskus Technical Support Specialist Jobs

TaskUs Jobs Information

Do workers at TaskUs get paid breaks?

Yes. Most people get paid breaks.
97% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and August 2026.

Does TaskUs pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and August 2026.

At TaskUs, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from TaskUs affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at TaskUs?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 13% of people with changing schedules find out their shifts one week or less ahead of time.
  • 50% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at TaskUs worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and May 2026.

Do TaskUs workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for TaskUs workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at TaskUs?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.

Do TaskUs managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at TaskUs spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at TaskUs?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at TaskUs good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at TaskUs feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at TaskUs get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at TaskUs?

Some people feel stressed here.
55% of people say they often feel stressed at work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at TaskUs enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at TaskUs recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at TaskUs?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at TaskUs?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think TaskUs’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how TaskUs is doing?

Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Technical Support Specialist jobs?

What are the most popular jobs at Taskus?

What are the most popular categories at Taskus?

Infographic showing various Technical Support Specialist job openings at Taskus in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 61% Physical, and 39% Remote job distribution.

Team Lead onsite - seasonal

San Francisco, CA • On-site

TaskUs
10K+ employees
Learn more about TaskUsexternal

$54K - $82K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

TaskUs rating

7.7

Company rating: 7.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

Job description

About TaskUs:
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer:
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Salary Range:
$54,000.00 - $82,000.00 per year.
Pay Transparency Statement:
The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.
Benefits:
We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.
Application Window:
This position is expected to remain open until 09-11-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.
Job Description:
About TaskUs
TaskUs is a global provider of outsourced digital services and next-generation customer experience to the world's most innovative companies. We help elite tech brands scale, adapt, and build cutting-edge solutions. If you love technology, leadership, and driving operational excellence, you'll fit right in.
Role Overview
Think of yourself as the architect of fleet readiness and the champion of operational excellence. As an Autonomous Vehicle Operations Team Lead, you will manage day-to-day field and depot operations, ensuring your team delivers on Service Level Agreements (SLAs) and achieves key Key Performance Indicators (KPIs).
You will manage a high-performing team of Vehicle Data Collection Specialists (Drivers) operating fleet vehicles on a major rideshare platform. Serving as the definitive vanguard for operational command during your shift, you will oversee pre-deployment quality checks, ensure adherence to safety standards, manage onboard data hardware (LiDAR, HD cameras, data loggers), and guide your team through complex technical transitions in a 24/7/365 operating environment.
Key Responsibilities
  • Team Leadership & Performance Management: Directly manage, mentor, and coach a team of specialists across shifts. Conduct regular 1-on-1s, team huddles, performance reviews, and coaching sessions to drive accountability, hit continuous goals, and foster professional growth.
  • Operational Execution & Depot QA: Oversee depot processes, including pre/post-trip sensor calibrations, camera lens checks, and recording hardware readiness. Establish daily audits to ensure 100% compliance with SOPs, data quality standards, and vehicle safety protocols.
  • Incident Escalation & Operational Command: Serve as the primary point of contact for high-impact fleet incidents, hardware/software disruptions, and safety events. Review sensor streams and environmental context to make authoritative decisions (e.g., approving fallback paths, commanding minimal risk maneuvers, or escalating bugs to central teams).
  • Workforce Planning & Shift Schedule Management: Oversee shift coverage within a 24/7/365 environment, managing structured schedule matrices (such as DuPont Shift Schedules) to ensure seamless handovers, fatigue management, and zero coverage gaps across 7-day operating windows.
  • Cross-Functional Communication & Reporting: Act as the operational anchor between field teams and central stakeholders (including Software Engineering, Dispatch, and Operations Managers). Provide weekly KPI metric reporting, root-cause analysis (RCA), and operational feedback.
  • Passenger Operations & Compliance Oversight: Ensure driver compliance with local traffic laws, 3-year continuous driver licensing criteria, rideshare platform guidelines, and TaskUs safety protocols.
Basic & Required Qualifications
  • Leadership Experience: Minimum 3+ years of proven experience in a supervisory or leadership role within high-stakes, tech-enabled, mobility, logistics, or safety-critical environments.
  • Valid Driver's License: Active US driver's license with a clean driving record (meeting standard rideshare driver eligibility requirements).
  • Driving Background: Minimum 3 years of continuous, actively licensed driving experience.
  • Education: Bachelor's degree in Business Administration, Operations Management, Logistics, or a related technical field is preferred (or equivalent practical experience).
  • Technical & Analytical Proficiency: Highly proficient with data analysis tools (Google Sheets/Excel) and experience using operations management software, dashboards, touchscreen interfaces, and technical checklists to drive decisions.
  • Strategic Problem Solving: Strong analytical skills with a history of using data to implement corrective action plans and lead Root Cause Analysis (RCA).
Preferred Qualifications & Traits
  • Safety-First Mindset: Prioritizing public safety, driver well-being, and compliance over speed or delivery ETAs.
  • AV & Sensor Experience: Direct experience in Autonomous Vehicle (AV) operations, fleet management, or mapping/data collection projects. Fundamental understanding of sensor systems (LiDAR, optical cameras, GPS telemetry).
  • Communication Skills: Exceptional ability to serve as the "eyes and ears" for software engineers and central dispatch.
Physical Demands & Work Environment
  • Shift Flexibility: Ability to maintain a healthy sleep-wake cycle while managing rotational day, evening, or night shifts in a 24/7/365 operation.
  • Vehicle & Depot Presence: Comfort spending extended periods inside a vehicle cab equipped with monitors and hardware (up to 8-10 hours per shift).
  • Adverse Weather Capability: Experience managing operations or driving across diverse weather conditions (heavy rain, snow, high winds) to test system boundaries.
  • Equipment Handling: Ability to perform light lifting or moving of calibration equipment and conduct exterior vehicle sensor inspections.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI:
In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO:
TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

What TaskUs employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply