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60 Priority Dispatch Quality Assurance Manager Jobs Hiring Near You

SkySync

Quality Assurance Manager

Ann Arbor, MI · On-site

Track and monitor all high and critical bugs in the backlog; communicate impact and advocate for when a bug should be resolved (severity/priority) * Manage QA staff, performing reviews, onboarding ...

Thrive Foods

Quality Assurance Manager

Corona, CA · On-site

$110K - $125K/yr

Quality Assurance Manager Department: Quality and R&D Reports to: Vice President The ideal ... Quality Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve ...

Hi-Tech Solutions

QA Manager

Chicago, IL · On-site

... in order of Priority: 1) Software defect management and issue resolution 2) Development and ... of QA procedures, principles and tools 2) Expert knowledge of testing methodologies, test ...

FPC Decatur

Quality Assurance Manager

Houston, TX · On-site

Quality Assurance Manager Salary Range: $95K-$125K+ 12% Bonus Summary Of Job: We are seeking an experienced Quality Assurance Manager to lead quality management and continuous improvement initiatives ...

New

Allen Media Group

QA Manager

Atlanta, GA · On-site

They are seeking a QA Manager to lead quality assurance for their streaming platform across various devices, managing a QA team and establishing quality as a priority in engineering processes.

TFC Poultry

Quality Assurance Manager

Winchester, VA

$75K - $85K/yr

The Quality Assurance Manager will report to the Corporate Quality Assurance Manager and is responsible for managing quality assurance and quality control systems to ensure proper execution of ...

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Infographic showing various Quality Assurance Manager job openings at Priority Dispatch in the United States as of August 2026, with employment types broken down into 10% Full Time, 4% Part Time, and 86% Contract. Highlights an 100% Physical job distribution.

Quality Assurance ED-Q Analyst

City of Memphis, TN

Memphis, TN • On-site

$83K/yr

Full-time

Posted 8 days ago

Job description


Salary Range:$83,707.78 - $83,707.78
Works under the general supervision of the Quality Assurance Manager to maintain a high standard of excellence for the 911 Center. Conducts quality improvement case reviews on 911 calls. Utilizes AQUA to initiates and implements random and focused case reviews by listening to recorded audio and track performance. Compares the Emergency Medical Dispatch (EMD) performance to the most current International Academies of Emergency Dispatch (IAED) performance standards to determine protocol compliance, identify improvement in performance, and monitor adherence to performance of telecommunicator CPR. Assists with on-the-job training of new Emergency Dispatch Quality Improvement's (ED-Q). Prepares individual and Shift and Agency reports as requested by the Quality Assurance (QA) Manager. Monitors trends in performance and alerting management of concerns or the need for focus training. Identifies training gaps to aid individual improvement and the overall EMD training program. Gathers phone audio, radio traffic, radio reports and computer aided dispatch (CAD) logs as requested by the QA manager. Participates in the Dispatch Quality Assurance Committees. Assists with the IAED Center of Excellence reaccreditation process. Assists the Firefighter/Paramedic Quality Assurance Analyst with the compilation of detailed and accurate false alarms reports. Provides technical assistance to front line staff via email and/ or telephone. Performs audits related queries from the records management system in preparation for sending required information to the Office of the State Fire Marshall and the U.S Fire Administration. Reviews the NFIRS reports for common errors and ensure modules and narratives are accurate.
Responsibilities
OTHER FUNCTIONS:
  1. Performs additional functions (essential or otherwise) which may be assigned.

TYPICAL PHYSICAL DEMANDS:
Must be able to communicate clearly both verbally and in writing with staff and the public. Requires ability to communicate effectively with management, staff, other employees, and others outside division and city government. Must be able to effectively communicate verbally and in writing. Must be able to present materials to large group
TYPICAL WORKING CONDITIONS:
Work is performed in an office environment and involves extensive contact with all division employees, supervisors, and management. Frequent travel to various city work locations.
Qualifications
High school graduate and three (3) years' experience as an Emergency Medical Dispatcher or Fire Alarm Operator III or any combination of experience and training which enables one to perform to the essential job functions. Must maintain a Cardiopulmonary Resuscitation (CPR) Certification as a condition of continued employment. Must possess and maintain Emergency Medical Dispatch (EMD) Certification as a condition of continued employment. Must possess and maintain a valid driver's license as a condition of continued employment. Working knowledge of 911 call taking and dispatching best practices preferred.

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