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86 T-Mobile Training And Development Manager Jobs Hiring Near You

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Training & Development Manager - NYC DHS Shelter Operations Position Title: Training & Development Manager - DHS Shelter Programs Location: New York City, NY Reports To: Chief Operating Officer ...

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Training & Development Manager - NYC DHS Shelter Operations Position Title: Training & Development Manager - DHS Shelter Programs Location: New York City, NY Reports To: Chief Operating Officer ...

The Training & Development Manager will design, standardize, and implement a comprehensive organization-wide training program across all five (5) cities in which CityTeam operates. This pivotal role ...

Manages and reports results of on boarding and training survey(s) to leadership * Conducts research and analyzes new training and development opportunities to determine operational and financial ...

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T-Mobile Jobs Information

Do workers at T-Mobile get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 74 people who took the Breakroom Quiz between January 2026 and July 2026.

Does T-Mobile pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 72 people who took the Breakroom Quiz between January 2026 and July 2026.

At T-Mobile, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 69 people who took the Breakroom Quiz between January 2026 and July 2026.

Are part-time workers able to get health insurance from T-Mobile?

Most people who work part-time can get health insurance.
85% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 27 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at T-Mobile?

Most people who work part-time get paid time off.
83% of people who work part-time say they get paid time off
Based on data from 24 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from T-Mobile affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 61 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get paid time off at T-Mobile?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 76 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 16% of people with changing schedules find out their shifts one week or less ahead of time.
  • 42% of people with changing schedules find out their shifts two weeks ahead of time.
  • 33% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 128 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at T-Mobile worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 132 people who took the Breakroom Quiz between July 2025 and July 2026.

Do T-Mobile workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 120 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for T-Mobile workers to change shifts?

Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 113 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at T-Mobile?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 70 people who took the Breakroom Quiz between January 2026 and July 2026.

Do T-Mobile managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 133 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at T-Mobile spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 136 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at T-Mobile?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 73 people who took the Breakroom Quiz between January 2026 and July 2026.

Is a T-Mobile job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 43 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at T-Mobile good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at T-Mobile feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at T-Mobile get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 83 people who took the Breakroom Quiz between January 2026 and July 2026.

Is it stressful to work at T-Mobile?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 71 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at T-Mobile enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 76 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at T-Mobile recommend working with their team?

Most people recommend working with their team.
68% of people report that they would recommend working with their immediate team to a friend.
Based on data from 78 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at T-Mobile?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get support to advance at T-Mobile?

Most people are given support to advance their career here.
In the last year, 84% of people report being given support to advance their career here.
Based on data from 73 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people think T-Mobile’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 69 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers feel well informed about how T-Mobile is doing?

Most people feel well informed about how the company is doing.
77% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between January 2026 and July 2026.

Training & Development Manager

Project Redirect Inc Of The Distric

Jamaica, NY • On-site

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

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Job description

Training & Development Manager – NYC DHS Shelter Operations


Position Title: Training & Development Manager – DHS Shelter Programs
Location: New York City, NY
Reports To: Chief Operating Officer / Executive Director
Status: Full-Time
Position Summary
Project ReDirect, Inc. is seeking an experienced and dynamic Training & Development Manager to oversee all staff training activities across our New York City Department of Homeless Services (DHS) shelter programs. This position is responsible for developing, implementing, monitoring, and evaluating training programs that ensure compliance with DHS regulations, agency policies, contractual requirements, and industry best practices.
The Training & Development Manager will create a culture of continuous learning and accountability while ensuring that all employees—from Residential Aides and Shift Supervisors to Case Managers, Directors, and Executive Leadership—receive consistent, high-quality training that promotes operational excellence and superior client services.
Essential Duties and Responsibilities
Training Development and Delivery
• Develop, coordinate, and facilitate comprehensive onboarding and ongoing training programs for all shelter staff.
• Ensure consistency of training across all NYC shelter locations.
• Create and update training curricula, manuals, presentations, and learning materials.
• Conduct classroom, virtual, and hands-on training sessions.
• Coordinate annual refresher trainings and mandatory recertifications.
DHS Compliance Training
• Serve as the agency subject matter expert on DHS policies, procedures, and contractual requirements.
• Ensure all employees are trained on DHS Standards and Procedures, Callahan Requirements, Client Rights and Responsibilities, Confidentiality and HIPAA, Incident Reporting, Workplace Safety, Fire Safety and Emergency Preparedness, HMIS/CARES systems, Mandated Reporting, DEI, Trauma-Informed Care, Crisis Prevention, Customer Service, Professional Ethics, Documentation Standards, and Housing Placement requirements.
Quality Assurance and Monitoring
• Conduct training audits and compliance reviews.
• Maintain training records and employee certifications.
• Track completion rates and ensure compliance with DHS and agency requirements.
• Identify training deficiencies and implement corrective action plans.
Leadership Development
• Design and facilitate leadership development programs for supervisors and managers.
• Coach supervisors on communication, employee engagement, performance management, and accountability.
• Support succession planning and professional growth initiatives.
Collaboration
• Work closely with Human Resources, Operations, Quality Assurance, Compliance, and Executive Leadership.
• Participate in DHS audits, site visits, and regulatory reviews.
• Assist with policy development and implementation.
• Support new program start-ups and expansion efforts.
Qualifications
Education: Bachelor's Degree required; Master's Degree preferred.
Experience: Minimum five years in training, workforce development, shelter operations, or human services, with supervisory experience preferred.
Performance Expectations
• Achieve and maintain 100% compliance with mandatory training requirements.
• Standardize training practices across all shelter locations.
• Reduce compliance deficiencies through proactive training initiatives.
• Support successful DHS, Callahan, Coalition, and regulatory reviews.
Preferred Certifications
• CPLP preferred
• CPI Certification preferred
• First Aid/CPR Instructor Certification preferred
• DHS Shelter Operations experience strongly preferred