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60 Stripe Product Manager Jobs Hiring Near You

Stripe

Product Lead, Support Experience

Seattle, WA · On-site

You'll be leading and growing a team of experienced Product Managers who have a track record of delivering high-impact products that elevate the support experience for Stripe's users and our user ...

Stripe

Product Lead, Support Experience

Seattle, WA · On-site

You'll be leading and growing a team of experienced Product Managers who have a track record of delivering high-impact products that elevate the support experience for Stripe's users and our user ...

Stripe

OR · On-site

About the team Stripe's Product Legal team is responsible for managing the legal and regulatory elements of the design, build and execution of our products and services. We work on some of the ...

Stripe

Product Lead, Connect

San Francisco, CA · On-site +1

At Stripe, Product Managers help build innovative payments products for our customers. Product development is an extremely collaborative effort between engineering, design, analytics, and customer ...

Stripe

Product Lead, Connect

Seattle, WA · On-site

At Stripe, Product Managers help build innovative payments products for our customers. Product development is an extremely collaborative effort between engineering, design, analytics, and customer ...

Stripe

Product Counsel

About the team Stripe's Product Legal team is responsible for managing the legal and regulatory elements of the design, build and execution of our products and services. We work on some of the ...

Stripe

$160K - $240K/yr

About the team Stripe's Product Legal team is responsible for managing the legal and regulatory elements of the design, build and execution of our products and services. We work on some of the ...

Stripe

Product Marketing Manager

San Francisco, CA · On-site +1

$181K/yr

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of ... to take our products to market * Keep things organized: You are able to manage highly ...

Stripe

Product Manager, Cash Platform

New York, NY · On-site +1

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of ... Minimum requirements * 5+ years of product management experience * Technically deep: You have a ...

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Stripe Jobs Information

What is it like to work at Stripe?

Stripe is a technology company that prioritizes innovation, collaboration, and customer satisfaction, fostering a culture of experimentation and continuous learning. The company's flat organizational structure and open communication channels enable teams to work closely together, with a focus on solving complex problems and driving growth through its online payment and banking systems. Working at Stripe may appeal to candidates who are passionate about building scalable and secure technology solutions, as the company offers opportunities for professional growth, autonomy, and a dynamic work environment.

What makes Stripe an attractive place to work?

Stripe is a leading fintech company that has revolutionized the way businesses process online payments, with a strong reputation for innovation and a vision to increase the GDP of the internet.

The company's workplace culture values collaboration, creativity, and open communication, with a focus on building a diverse and inclusive team that fosters a sense of community and belonging among employees.

Joining Stripe offers opportunities for impact, growth, and professional development, with a wide range of roles and projects that allow employees to contribute to the company's mission and develop their skills in a fast-paced and dynamic environment.
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Infographic showing various Product Manager job openings at Stripe in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 62% Physical, and 38% Remote job distribution.

Staff Product Manager, Support Experience

Stripe

San Francisco, CA • On-site

Full-time

Re-posted 23 days ago

Job description

Who we areAbout Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Support Experience group develops and applies technology at all points of the user support journey to solve customer problems at scale, keeping millions of businesses running and unlocking growth across Stripe's product suite.

What you'll do

The rise of AI agents has fundamentally changed how users interact with Stripe, with a supermajority of conversations with Stripe now occurring via AI across various surfaces including third-party platforms. These conversations now blend planning, building, configuration, and troubleshooting.

As a Product Manager for Support Experience, you will be responsible for building the platform that enables Stripe's user-facing AI agent to solve problems across the Stripe product suite. You'll develop rapid AI-powered feedback loops that enable product teams across Stripe to continuously improve the conversational experience of their users and build the infrastructure to enable powerful and flexible conversational experiences to run in diverse properties such as Stripe's merchant dashboard, consumer apps, and experiences mediated by third-party agents. 

You'll be at the forefront of applied AI, solving problems for businesses and consumers, and redefining what great can look like. 

Responsibilities
  • Create the home for product teams to safely build out, understand and improve their conversational experiences.
  • Build feedback loops from conversations through improvement recommendations to generating evals and prompts.  
  • Make Stripe's conversational AI agent as capable and effective as our best human agents by identifying scaled ways to improve its capabilities across surfaces, user segments and products. 
  • Integrate human and AI conversations in the platform so that teams can understand and manage both. 
  • Develop the infrastructure that enables internal and external AI experiences to be driven from the same foundational primitives - so that teams can build once and have that capability available to internal, external and third-party use cases. 
  • Partner with GTM on expanding assistive capabilities to Stripe's GTM layer.
  • Partner with the Conversation UX team to unlock novel capabilities for the AI agent.
Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

Our ideal Product Manager will be relentlessly user-focused, comfortable in ambiguity, have strong technical skills, and have the desire to create something new. 

  • 12+ years of experience as a Product Manager
  • Deep user empathy and a high bar for user experience
  • Experience developing a multi-year vision, strategy and roadmap for large-scale products
  • Experience leading cross-team initiatives from ideation to execution
  • Technical expertise: You've led technical products and/or have a background in computer science (or similar)
  • Strong written and verbal communication skills

Apply