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41 Selectquote Customer Service Representative Jobs Hiring Near You

SelectQuote, Inc.

Supervisor Production Floor

Olathe, KS · On-site

$28/hr

Company Overview More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life ...

SelectQuote, Inc.

Supervisor Production Floor

Monaca, PA · On-site

$28/hr

SelectQuote Core Values: S ervice: We create positive customer experiences. E ntrepreneurship: We ... SelectQuote Insurance Services does not discriminate against any applicant for employment, or any ...

SelectQuote, Inc.

Facilities Coordinator

Monaca, PA · On-site

$20/hr

... SelectQuote was founded on one core promise: to help our customers protect the people they value ... SelectQuote Insurance Services does not discriminate against any applicant for employment, or any ...

SelectQuote, Inc.

Sr. Financial Analyst

Leawood, KS

$95K - $110K/yr

SelectQuote Core Values: S ervice: We create positive customer experiences. E ntrepreneurship: We create innovate & take risks. L eadership: We build & invest in high-performing teams. E mpowerment:

SelectQuote, Inc.

Marketing Data Analyst II

Leawood, KS

$75K - $80K/yr

SelectQuote Core Values: S ervice: We create positive customer experiences. E ntrepreneurship: We ... SelectQuote Insurance Services does not discriminate against any applicant for employment, or any ...

SelectQuote, Inc.

Strategic Analyst III

Leawood, KS

$95K - $105K/yr

SelectQuote Core Values: Service: We create positive customer experiences. Entrepreneurship: We create innovate & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We ...

SelectQuote, Inc.

Facilities Coordinator

Monaca, PA

$20/hr

SelectQuote Core Values: Service: We create positive customer experiences. Entrepreneurship: We create innovate & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We ...

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Showing results 21-40

All JobsSelectquote JobsSelectquote Customer Service Representative Jobs

SelectQuote Jobs Information

Do workers at SelectQuote get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Does SelectQuote pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

At SelectQuote, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from SelectQuote affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at SelectQuote?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at SelectQuote worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

Do SelectQuote workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at SelectQuote?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at SelectQuote spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at SelectQuote?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at SelectQuote feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at SelectQuote get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at SelectQuote?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at SelectQuote enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at SelectQuote recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at SelectQuote?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at SelectQuote?

Most people aren’t given support to advance their career here.
In the last year, 73% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think SelectQuote’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
56% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how SelectQuote is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Selectquote?
What are the most popular categories at Selectquote?
Infographic showing various Customer Service Representative job openings at Selectquote in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 62% Physical, and 38% Remote job distribution.
Operations Program Manager

Operations Program Manager

SelectQuote, Inc.

Overland Park, KS • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

SelectQuote rating

7.5

Company rating: 7.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

195th of 261 rated insurance

Job description

Company Overview
More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.
But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.
About the Role
We are seeking an experienced and analytically minded Operational Program Manager to lead and execute programs for our Senior Division. These programs support key strategies in the retention and/or enrollment space and include efforts in workflow planning campaign set-up strategic prioritization capacity planning and workforce management. This role requires a strong blend of program leadership project management analytical skills problem solving and critical thinking to align program objectives with the company's overall mission and vision.
Supervisory Responsibilities:
This position has no direct supervisory responsibilities.
Essential Duties and Responsibilities:
  • Program Management
    • Manage the operational aspects of key care retention and enrollment programs
    • Serve as the operational subject-matter expert ensuring strategic decisions fully account for downstream execution, resourcing compliance and customer experience considerations
    • Plan, organize and execute projects from initiation to completion ensuring timely delivery alignment with objectives and measurable results
    • Develop and maintain detailed work plans for calling-workflow components
  • Cross-Functional Collaboration
    • Partner closely with strategic programs owners to translate strategies into clear actionable business and operational requirements
    • Work with with internal back-end teams including workflow/routing, data enablement, CRM product owners etc. on operational set-up and translate operational/technical program design back to key stakeholders
    • Author high-quality detailed tickets that enable cross-functional teams (technology, operations, compliance, training, analytics) to execute with minimal ambiguity
    • Facilitate meetings, communicate needs and project standings and summarize deliverables to keep teams updated and aligned throughout the project
  • Process Improvement
    • Support continuous improvement by identifying process gaps, inefficiencies and risks and recommending data-backed operational enhancements
    • Develop a familiarization with our current AI-based solutions and seek out additional opportunities for AI integration to strengthen the customer and/or agent experience and create efficiencies in workflows
    • Anticipate potential obstacles and proactively develop mitigation strategies to keep projects on track and within scope
    • Review the quality of work completed with the project team on a regular basis to ensure it meets project standards
  • Data Analysis
    • Monitor and analyze key operational and performance metrics for programs/initiatives; proactively investigate variances identify root causes and partner with stakeholders on corrective actions
    • Partner with analytics team to assess project outcomes measure success and provide actionable insights that drive continuous improvement
  • Qualities & Characteristics:
    • Maintain a professional relationship and positive attitude with co-workers and all stakeholders
    • Demonstrate the highest professional ethics and honesty in dealing with people
    • Strive to learn more and be receptive to different ways of doing things
    • Display enthusiasm toward the work and the mission of the company

Skills/Abilities:
  • Analytical mindset with comfort interpreting operational data and performance trends
  • SQL experience preferred in order to execute basic queries
  • Clear, confident communicator who can translate complex concepts across technical operational and executive audiences
  • Ability to challenge assumptions, raise risks and hold teams accountable while maintaining strong partnerships

Education and Experience:
  • Bachelor's degree in Business Administration, Project Management or a related field with at least two years of experience in managing complex projects
  • Proven experience in managing technical projects from start to finish including full implementation of systems or processes
  • Proven ability to thrive in a fast-paced, high-change environment especially during peak Medicare cycles

Physical Requirements:
Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate.
Prolonged periods of sitting at a desk and working on a computer.
SelectQuote Core Values:
Service: We create positive customer experiences.
Entrepreneurship: We create innovate & take risks.
Leadership: We build & invest in high-performing teams.
Empowerment: We embrace a changing environment.
Courage: We challenge the status quo & drive continuous improvement.
Teamwork: We help support & celebrate each other.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.
Our Benefits
The Compensation for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.
Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
We are proud to offer the following benefits:
  • Competitive Medical, Dental, and Vision Insurance
  • HSA/FSA
  • Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability
  • Voluntary Life Insurance for Self, Spouse and Dependent
  • Company-paid Basic Life Insurance and Long Term Disability
  • Retirement plan and Employer match contribution with Profit Share
  • Tuition Reimbursement program
  • Company perks and Discount program
  • Engaging Wellness and Financial Education Resources
  • Employee Assistance Program
  • Incentive Plans

Base Salary Minimum
$75,000
Base Salary Maximum
$85,000

What SelectQuote employees say

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