44 Selectquote Customer Service Representative Jobs Hiring Near You

Overview

Job Summary:

The Pharmacy Shipping Clerk, or Shipping and Receiving Clerk, is responsible for preparing outgoing shipments and receiving incoming shipments. Their duties include organizing inventory for easy retrieval as new orders come in, reviewing incoming and outgoing shipment schedules to maintain productive operations, and documenting damages to inventory.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities:

• Obtain and process orders, including receiving deliveries, registering them, and distributing packages and letters within the company
• Maintain the company stockroom by organizing, cleaning, and cataloging items on a regular basis
• Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments
• Keep files of goods shipped and received by preparing regular shipping and receiving reports for managers
• Handle issues arising in shipping and inventory handling
• Ensure adherence to environmental management and systems
• Troubleshoot shipping issues and customer complaints that arise and solve them
• Place merchandise in a storage system by packaging, lifting items as necessary, and operating lifting equipment and pallet jacks for large goods
• Performs duties and responsibilities according to the philosophy and standards of SelectRx including conveying courtesy, respect, enthusiasm, and positive attitudes in work situations with clients, peers, and visitors
• Maintains client and associate confidentiality
• Responsible for understanding all applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook
• Responsible for other job-related tasks other than those stated above as directed by the VP of Operation as requested

Skills/Abilities:

• Strong interpersonal and communication skills
• Excellent organizational and administrative skills
• Integrity and leadership skills
• Exemplary customer service skills
• Good analytical and problem-solving skills
• Basic mathematics and computer skills
• Ability to operate SelectRx packing and moving equipment
• Detail-oriented and multitasking ability
• Proficiency with Microsoft Office Suite or related software
• Proficiency in reading, writing, and speaking English is required

Education and Experience:

• 1-2 years of relevant experience
• Knowledgeable in computer application
• Experience in retail or manufacturing preferred

• Not applicable

This position has no budget responsibility, authority and/or level of control.

• Prolonged periods of sitting or standing at a desk and working on a computer
• Position requires the ability to bend, pull, or lift for the duration of the shift
• Must be able to lift up to 40 pounds

SelectQuote Core Values:

Service: We create positive customer experiences.

Entrepreneurship: We create innovate & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Responsibilities

Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their
most valuable assets: their families, health and property. SelectRX, a subsidiary of SelectQuote, is
prioritizing important population health initiatives focused on actively managed, high-touch patient
experience by improving patient engagement and health literacy, simplifying the healthcare
journey and facilitating better healthcare options through value-based partnerships.

SelectRX is a high touch, technology-driven specialized medication management pharmacy. We
engage virtually with patients to ensure accurate prescription records are maintained in order to
achieve improved prescription drug adherence. SelectRX does this by providing a personalized
clinical approach driven by a robust technology platform to track adherence with a world-class
pharmaceutical packing and distribution facility.

Qualifications

The Pharmacy Shipping Clerk, or Shipping and Receiving Clerk, is responsible for preparing outgoing shipments and receiving incoming shipments. Their duties include organizing inventory for easy retrieval as new orders come in, reviewing incoming and outgoing shipment schedules to maintain productive operations, and documenting damages to inventory.

This role is located onsite and requires availability for our 5:00am - 1:30pm EST shift.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities:

• Obtain and process orders, including receiving deliveries, registering them, and distributing packages and letters within the company
• Maintain the company stockroom by organizing, cleaning, and cataloging items on a regular basis
• Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments
• Keep files of goods shipped and received by preparing regular shipping and receiving reports for managers
• Handle issues arising in shipping and inventory handling
• Ensure adherence to environmental management and systems
• Troubleshoot shipping issues and customer complaints that arise and solve them
• Place merchandise in a storage system by packaging, lifting items as necessary, and operating lifting equipment and pallet jacks for large goods
• Performs duties and responsibilities according to the philosophy and standards of SelectRx including conveying courtesy, respect, enthusiasm, and positive attitudes in work situations with clients, peers, and visitors
• Maintains client and associate confidentiality
• Responsible for understanding all applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook
• Responsible for other job-related tasks other than those stated above as directed by the VP of Operation as requested

Skills/Abilities:

• Strong interpersonal and communication skills
• Excellent organizational and administrative skills
• Integrity and leadership skills
• Exemplary customer service skills
• Good analytical and problem-solving skills
• Basic mathematics and computer skills
• Ability to operate SelectRx packing and moving equipment
• Detail-oriented and multitasking ability
• Proficiency with Microsoft Office Suite or related software
• Proficiency in reading, writing, and speaking English is required

Education and Experience:

• 1-2 years of relevant experience
• Knowledgeable in computer application
• Experience in retail or manufacturing preferred

This position involves work in a production or warehouse environment and requires regular presence on the production floor.

The role requires:

• At least 8 hours of standing and walking throughout the workday
• Frequent movement between workstations and production areas
• Reoccurring bending, stooping, reaching, and climbing stairs or ladders
• Use of hands and arms for handling, operating, or monitoring equipment
• Ability to move, position, or transport materials or products weighing up to 15 pounds, with or without assistance
• Extended periods of continuous standing at a computer or workstation
• A high level of physical activity and stamina consistent with a production-floor environment.

SelectQuote Core Values:

Service: We create positive customer experiences.

Entrepreneurship: We create innovate & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.