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37 Selectquote Customer Service Representative Jobs Hiring Near You

SelectQuote, Inc.

Customer Care Agent (CCA082426)

$53K/yr

Company Overview More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life ...

SelectQuote, Inc.

Vice President Marketing

Leawood, KS · On-site

... customer segments and promote new and existing life insurance or financial service product lines Manage the marketing P&L for the Term Life division of SelectQuote Collaborate with leadership to ...

SelectQuote, Inc.

Supervisor Pharmacy On Site

Olathe, KS · On-site

$135K/yr

Respond promptly to patient needs and solicit customer feedback to improve service. * Speak clearly ... SelectQuote Core Values: S ervice: We create positive customer experiences. E ntrepreneurship: We ...

SelectQuote, Inc.

Franchise Owner

$500K/yr

... service to their clients. About the Role KEY RESPONSIBILITIES * Business Development and Client ... customer experience. * Leverage the SelectQuote Technology: Use our technology to enhance your ...

SelectQuote, Inc.

Supervisor Pharmacy On Site

Olathe, KS · On-site

$135K - $145K/yr

Respond promptly to patient needs and solicit customer feedback to improve service. * Speak clearly ... SelectQuote Core Values: S ervice: We create positive customer experiences. E ntrepreneurship: We ...

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SelectQuote Jobs Information

Do workers at SelectQuote get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Does SelectQuote pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

At SelectQuote, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from SelectQuote affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at SelectQuote?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at SelectQuote worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

Do SelectQuote workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at SelectQuote?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.

Do SelectQuote managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2025.

Do jobs at SelectQuote spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at SelectQuote?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at SelectQuote feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at SelectQuote get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at SelectQuote?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at SelectQuote enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at SelectQuote recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at SelectQuote?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at SelectQuote?

Most people aren’t given support to advance their career here.
In the last year, 73% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think SelectQuote’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
56% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how SelectQuote is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Selectquote?
What are the most popular categories at Selectquote?
Infographic showing various Customer Service Representative job openings at Selectquote in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 56% Physical, and 44% Remote job distribution.
Customer Care Agent (CCA082426)

Customer Care Agent (CCA082426)

SelectQuote, Inc.

Remote

$53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

SelectQuote rating

7.5

Company rating: 7.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

198th of 277 rated insurance

Job description

Company Overview
More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.
But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.
About the Role
Customer Care Agent
Job Summary:
In this role, agents have an engaging hybrid role that combines cross-selling and retention. As the only client-facing team to cross-sell products in all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure satisfaction and guide members through utilization of plan benefits.. During peak times, agents also enroll clients in Medicare insurance products and the sale of Medicare plans.
  • High earning potential - We offer a base pay plus commissions with a 1st year average annual income of $50k with additional earning potential during our busy season. After the 1st year, the average total income is $65k with top agents making close to $100k annually with unlimited commission potential.
  • Bonus opportunity during training - In addition to your base pay during training, agents are also eligible for various bonuses based on performance during training
  • Benefits - Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match, discretionary profit sharing, paid time off, floating holidays, tuition reimbursement, and other paid leaves vary based on work location.

Skills/Abilities:
  • Strong Work Ethic and Ability to Build Client Relationships
  • Solutions focused Mindset
  • Propensity to Advocate for Consumers and Be a Sales Team Liaison
  • Ability to adjust to business needs & changesFlexibility with business needs - You need to be able to commit to high-volume hours during peak season. Our agents make nearly ⅓ of their income during a 7-week period, and we need all hands on deck during this time
  • It is imperative agents understand the fluidity of this role. Agents could be asked to assist with enrolling clients in their Medicare plans, assisting our Healthcare Select team with Population Health initiatives, and other potential responsibilities as needed
  • Technology skills - We use a proprietary CRM system that requires multiple screens and an ability to manipulate multiple systems and find critical information while maintaining a conversation with the client; efficiency with Google Suite, soft phones, and multiple screens is crucial for success

Education and Experience:
  • Recent insurance, call center, or sales experience preferred
  • High school diploma or GED required

Requirements:
  • If you do not currently hold an active Life & Health or Accident & Health insurance producer license in your resident state, you will be required to obtain the necessary license prior to starting with assistance from our onboarding team
  • Prolonged periods of sitting at a desk and working on a computer
  • Hardwired high speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps. If you do not currently have this, you will be required to upgrade prior to the start date
  • Due to HIPAA regulations, agents must work in a private workspace, free of distractions, with no other household traffic

SelectQuote Core Values:
Service: We create positive customer experiences.
Entrepreneurship: We create, innovate, & take risks.
Leadership: We build & invest in high-performing teams.
Empowerment: We embrace a changing environment.
Courage: We challenge the status quo & drive continuous improvement.
Teamwork: We help, support, & celebrate each other.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

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