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46 Selectquote Customer Service Representative Jobs Hiring Near You

SelectQuote, Inc.

Customer Care Agent (CCA082426)

$53K/yr

Company Overview More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life ...

SelectQuote, Inc.

Senior Sales Agent (SQSR072026)

$65K/yr

... SelectQuote was founded on one core promise: to help our customers protect the people they value ... Comparison shopping - We represent many recognized carriers which allows agents the ability to ...

SelectQuote, Inc.

Director Software Engineering

$170K/yr

SelectQuote Core Values: S ervice: We create positive customer experiences. E ntrepreneurship: We ... SelectQuote Insurance Services does not discriminate against any applicant for employment, or any ...

SelectQuote, Inc.

Financial Analyst

Overland Park, KS · On-site

$70K/yr

SelectQuote Core Values: S ervice: We create positive customer experiences. E ntrepreneurship: We ... SelectQuote Insurance Services does not discriminate against any applicant for employment, or any ...

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SelectQuote Jobs Information

Do workers at SelectQuote get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Does SelectQuote pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

At SelectQuote, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from SelectQuote affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at SelectQuote?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at SelectQuote worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

Do SelectQuote workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at SelectQuote?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at SelectQuote spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at SelectQuote?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at SelectQuote feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at SelectQuote get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at SelectQuote?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at SelectQuote enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at SelectQuote recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at SelectQuote?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at SelectQuote?

Most people aren’t given support to advance their career here.
In the last year, 73% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think SelectQuote’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
56% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how SelectQuote is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Selectquote?
What are the most popular categories at Selectquote?
Infographic showing various Customer Service Representative job openings at Selectquote in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 64% Physical, and 36% Remote job distribution.
Bilingual Customer Care Agent (BCCA082426)

Bilingual Customer Care Agent (BCCA082426)

SelectQuote, Inc.

Remote

$53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

SelectQuote rating

7.5

Company rating: 7.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

193rd of 260 rated insurance

Job description

Company Overview
More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.
But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.
About the Role
Bilingual Customer Care Agent
Job Summary:
One of the fastest growing departments at SelectQuote, agents have an engaging hybrid role that combines cross-selling and retention. As the only client-facing team to support all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure customer satisfaction and guide members through utilization of plan benefits. Dynamic liaisons, agents serve as the first point of contact consumer advocates to acquaint clients with SelectQuote's platform of products (Senior, Life, Auto & Home, Dental/Vision/Hearing, and Identity Theft Protection) ensuring they are not overpaying for insurance and maximizing savings. During peak times, agents also assist clients in enrolling in Medicare insurance products/the sales of Medicare plans. Bilingual agents will also work with our Spanish-speaking clients.
  • High earning potential - 1st year average annual income is $50k with additional earning potential during our busy season. Top agents make well over $85k annually with unlimited growth potential.
  • Paid training! We have a sophisticated training program to propel you to increased earning potential from the get go!
  • Benefits - Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, and other paid leaves vary based on work location

Essential Duties and Responsibilities:
  • This department focuses on post sale calls throughout each division to current policy holders, agents have the ability to enjoy a work/life balance outside of a traditional sales role.
  • Agents make outbound phone calls to newly enrolled and existing policyholders to ensure customer satisfaction and guide members through utilization of plan benefits.

Skills/Abilities:
  • Strong Work Ethic and Ability to Build Client Relationships
  • Solutions focused Mindset
  • Propensity to Advocate for Consumers and Be a Sales Team Liaison
  • Recent Technology Skills & the Ability to Multi-Task
  • Coachability & Adaptability
  • Positivity & Effective Communication Skills

Education and Experience:
  • Recent insurance or call center experienced preferred
  • Sales experience beneficial but not required
  • High school diploma or GED required
  • Ability to complete AHIP certification and additional onboarding requirements by a given deadline

Requirements:
  • Fluent in both English and Spanish (writing, reading, and speaking)
  • Prolonged periods of sitting at a desk and working on a computer
  • Hardwired high speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps. If you do not currently have this, you will be required to upgrade prior to the start date

SelectQuote Core Values:
Service: We create positive customer experiences.
Entrepreneurship: We create, innovate, & take risks.
Leadership: We build & invest in high-performing teams.
Empowerment: We embrace a changing environment.
Courage: We challenge the status quo & drive continuous improvement.
Teamwork: We help, support, & celebrate each other.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

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