Quest Software
Quest Software

61 Quest Software Technical Support Engineer Jobs Hiring Near You

This role is focused on software technical support, helping customers resolve application and ... Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic ...

WI · On-site

This role is focused on software technical support, helping customers resolve application and ... Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic ...

Overview Quest Software is seeking a QA Automation Engineer to help define and advance AI-first QA ... technical documentation. * Design reusable prompts, agent instructions, automation workflows ...

New

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support ... Strong technical expertise supporting application software, hardware, networking, APIs, mobile ...

Technical Support Engineer

Houston, TX · On-site

$56K - $115K/yr

AVEVA is creating software trusted by over 90% of leading industrial companies. Salary Range: $56 ... the Technical Support Engineer II role at AVEVA offers a compelling opportunity to make a ...

About the Role Verkada is looking for Technical Support Engineers to support our growing base of ... Full-stack troubleshooting of the entire Verkada platform including, network, hardware, software ...

The Technical Support Engineer will handle work requests directly, or solicit assistance from the ... Manage work requests that describe particular issues, software bugs or customer problems * Develop ...

Technical Support Engineer

New York, NY · On-site

$90K - $115K/yr

As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with ... Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information ...

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between ... Manage work requests that describe particular issues, software bugs or customer problems * Develop ...

Technical Support Engineer

Burlington, MA · On-site

$100K - $115K/yr

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person ... Diagnose and resolve hardware, software, networking, and connectivity issues remotely * Guide ...

Showing results 21-40

Technical Support Engineer

Grand Rapids, MI • On-site

Full-time

Posted 10 days ago


Job description

This role is focused on software technical support, helping customers resolve application and system issues while ensuring a high level of customer satisfaction.
This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities to work with AI technologies and industrial automation systems.We offer:
  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be$X-Y at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Logistics and Supply Chain Careers at Dematic | Dematic

Chart your path! Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.

    Tasks and Qualifications:

    This is What you Will Do in This Role:

    • Provide technical support to customers via phone, email, and chat.
    • Diagnose and troubleshoot software issues
    • Collaborate with the development team to resolve complex issues
    • Document and track customer issues and problems.
    • Assist in the creation of support documentation and knowledge base articles.
    • Conduct training sessions for customers on software usage.
    • Travel approximately 5% of the time to different customer locations and Dematic locations in the United States
    • Participate in an on-call rotation during non-business hours

    What We Are Looking For:

    • Bachelor's Degree (Computer Science, Software Engineering, or related field)
    • Proven experience in software support or a similar role
    • Strong problem solving skills and attention to detail.
    • Excellent communication skills, both written and verbal.
    • Experience with Oracle / MS SQL databases
    • Experience with Windows operatingsystems
    • Open to working with AI, preferably hands on experience.

    Preferred Skills:

    • Material handling experience
    • Experience with Java, Golang, or Python
    • Customer Service experience