25 Pure Storage Senior Hardware Engineer Jobs Hiring Near You

Job Summary:
Pure Storage is reshaping the data storage industry and is seeking a Technical Services Engineer. In this role, you will be responsible for resolving complex infrastructure challenges and ensuring the resilience of the Everpure Platform for global enterprise partners.
Responsibilities:
• Resolve Complex Infrastructure Impediments: Own the end-to-end troubleshooting and resolution of advanced issues involving Kubernetes administration, Linux system internals, and multi-cloud environments (AWS, GCP, IBM Cloud) to maintain 24/7 service availability.
• Optimize Data Persistence & Security: Manage and troubleshoot database performance for MongoDB and PostgreSQL while securing environments through the deployment and debugging of Single Sign-On (SSO) tools and API integrations.
• Automate Support Operations: Develop and implement Bash and Python scripts to automate log analysis and repetitive diagnostic tasks, increasing the efficiency of the Technical Services team and reducing time-to-resolution for customers.
• Manage High-Stakes Stakeholder Communication: Act as the technical lead during critical escalations, providing clear, calm, and concise updates to management and customers to de-escalate high-pressure situations and restore trust.
Qualifications:
Required:
• A minimum of 3 years of experience in a professional enterprise level technical support role
• Hands-on mastery of Kubernetes administration and deep Linux knowledge (networking, storage, and system internals) required to navigate and fix complex cloud-native architectures.
• Technical fluency in querying and troubleshooting MongoDB and PostgreSQL, combined with the ability to write production-grade automation scripts in Python or Bash.
• Practical experience managing VPC/private cloud environments and physical data centers, including the ability to troubleshoot APIs and cloud-specific infrastructure.
• Excellence in verbal and written English, with the ability to translate technical jargon into actionable insights for stakeholders and the empathy required to lead customers through critical system failures.
• Fluent in English (Spanish or Portuguese is a plus)
Company:
Pure Storage is an all-flash enterprise storage company that enables broad deployment of flash in data centers. Founded in 2009, the company is headquartered in Santa Clara, USA, with a team of 5001-10000 employees. The company is currently Late Stage.