Candidate must uphold and exemplify ProVia's Purpose, Vision, Mission and Values. Essential Duties ... managers and service techs by analyzing product, installation, and service issues and providing ...
11 Provia It Manager Jobs Hiring Near You
Candidate must uphold and exemplify ProVia's Purpose, Vision, Mission and Values. Essential Duties ... managers and service techs by analyzing product, installation, and service issues and providing ...
ICP Trainer/ Vinyl Products
Strasburg, OH · On-site
Candidate must uphold and exemplify ProVia's Purpose, Vision, Mission and Values. Essential Duties ... managers and service techs by analyzing product, installation, and service issues and providing ...
ICP Trainer/ Vinyl Products
Strasburg, OH · On-site
Candidate must uphold and exemplify ProVia's Purpose, Vision, Mission and Values. Essential Duties ... managers and service techs by analyzing product, installation, and service issues and providing ...
Associate Product Marketing Manager
Strasburg, OH · On-site
$136K/yr
ProVia - Strasburg, OH (44680) Type: Full-time | In-office | Some travel ( lt;10%) Report to: Group ... Partner cross-functionally with Product Management, Graphic Design, Customer Service, Sales, IT, ...
Associate Product Marketing Manager
Strasburg, OH · On-site
$136K/yr
ProVia - Strasburg, OH (44680) Type: Full-time | In-office | Some travel ( lt;10%) Report to: Group ... Partner cross-functionally with Product Management, Graphic Design, Customer Service, Sales, IT, ...
This role helps nurture and preserve ProVia's culture by providing personal support, building ... Maintain strict confidentiality of all data and information. * Other duties as assigned ...
This role helps nurture and preserve ProVia's culture by providing personal support, building ... Maintain strict confidentiality of all data and information. * Other duties as assigned ...
Associate Product Marketing Manager
Strasburg, OH · On-site
$136K/yr
ProVia - Strasburg, OH (44680) Type: Full-time | In-office | Some travel ( Report to: Group ... Partner cross-functionally with Product Management, Graphic Design, Customer Service, Sales, IT, ...
Associate Product Marketing Manager
Strasburg, OH · On-site
$136K/yr
ProVia - Strasburg, OH (44680) Type: Full-time | In-office | Some travel ( Report to: Group ... Partner cross-functionally with Product Management, Graphic Design, Customer Service, Sales, IT, ...
This role helps nurture and preserve ProVia's culture by providing personal support, building ... Maintain strict confidentiality of all data and information. * Other duties as assigned ...
This role helps nurture and preserve ProVia's culture by providing personal support, building ... Maintain strict confidentiality of all data and information. * Other duties as assigned ...
Customer Support Representative
$14.75 - $20.25/hr
The department is focused on establishing long-term relationships with ProVia' s customers ... Manage and take ownership of every situation as it comes up in order to provide the best service to ...
Customer Support Representative
$14.75 - $20.25/hr
The department is focused on establishing long-term relationships with ProVia' s customers ... Manage and take ownership of every situation as it comes up in order to provide the best service to ...
Customer Support Representative
Sugarcreek, OH · On-site
$14.75 - $20.25/hr
The department is focused on establishing long-term relationships with ProVia' s customers ... Manage and take ownership of every situation as it comes up in order to provide the best service to ...
Customer Support Representative
Sugarcreek, OH · On-site
$14.75 - $20.25/hr
The department is focused on establishing long-term relationships with ProVia' s customers ... Manage and take ownership of every situation as it comes up in order to provide the best service to ...
Customer Support Representative
Sugarcreek, OH · On-site
$14.75 - $20.25/hr
The department is focused on establishing long-term relationships with ProVia' s customers ... Manage and take ownership of every situation as it comes up in order to provide the best service to ...
Customer Support Representative
Sugarcreek, OH · On-site
$14.75 - $20.25/hr
The department is focused on establishing long-term relationships with ProVia' s customers ... Manage and take ownership of every situation as it comes up in order to provide the best service to ...
Primary duty is processing incoming Field Service Request Submissions from ProVia Account Manager ... Clearly conveys information through written messages; seeks clarification appropriately; responds ...
Primary duty is processing incoming Field Service Request Submissions from ProVia Account Manager ... Clearly conveys information through written messages; seeks clarification appropriately; responds ...
Primary duty is processing incoming Field Service Request Submissions from ProVia Account Manager ... Clearly conveys information through written messages; seeks clarification appropriately; responds ...
Primary duty is processing incoming Field Service Request Submissions from ProVia Account Manager ... Clearly conveys information through written messages; seeks clarification appropriately; responds ...
ProVia Jobs Information
Do workers at ProVia get paid breaks?
Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.
71% of people say they get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.
Does ProVia pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.
At ProVia, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.
Is the health insurance from ProVia affordable enough for their workers?
Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.
94% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get paid time off at ProVia?
Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and April 2026.
92% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and April 2026.
Do workers at ProVia worry about hours?
Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and December 2025.
76% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and December 2025.
Do ProVia workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and December 2025.
50% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and December 2025.
How easy is it for ProVia workers to change shifts?
Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
How easy is it to get time off at ProVia?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.
100% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.
Do ProVia managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and December 2025.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and December 2025.
Do jobs at ProVia spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and December 2025.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and December 2025.
How easy is it to take sick days at ProVia?
Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.
Is working at ProVia good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and September 2025.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people at ProVia feel treated with respect by their managers?
Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.
68% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at ProVia get to take their breaks without interruption?
Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.
71% of people report that they get to take their breaks without interruption.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.
Is it stressful to work at ProVia?
Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.
64% of people say they often feel stressed out at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at ProVia enjoy their jobs?
Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.
73% of people report they enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at ProVia recommend working with their team?
Most people recommend working with their team.
68% of people report that they would recommend working with their immediate team to a friend.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.
68% of people report that they would recommend working with their immediate team to a friend.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people get enough training when they start at ProVia?
Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.
75% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people get support to advance at ProVia?
Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people think ProVia’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
53% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.
53% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.
Do workers feel well informed about how ProVia is doing?
Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.
What other companies are hiring for It Manager jobs?
What are the most popular jobs at Provia?
What are the most popular categories at Provia?
ProVia rating
8.5
Based on 25 frontline employees who took The Breakroom Quiz
Job description
ICP Trainer/ Vinyl Products
Reports To: ICP Training Supervisor
Location: Strasburg Facility (10190 OH-21 Strasburg OH 44680)
Hours: Monday-Friday; 8:00am-4:30PM
Summary
The Vinyl Products ICP Trainer will be regarded as the application expert for windows and sliding patio doors. They will provide expert knowledge regarding installation and service in these product lines. They will instruct and facilitate Installer Certification Program Trainings at ProVia and Customer Locations. They will play an active role in the updating of the Vinyl Installation Materials. Candidate must uphold and exemplify ProVia’s Purpose, Vision, Mission and Values.
The Vinyl Products ICP Trainer will be regarded as the application expert for windows and sliding patio doors. They will provide expert knowledge regarding installation and service in these product lines. They will instruct and facilitate Installer Certification Program Trainings at ProVia and Customer Locations. They will play an active role in the updating of the Vinyl Installation Materials. Candidate must uphold and exemplify ProVia’s Purpose, Vision, Mission and Values.
Essential Duties and Responsibilities
Essential Duties and Responsibilities include but are not limited to the following:
Essential Duties and Responsibilities include but are not limited to the following:
- Conduct ICP classes for Vinyl Windows and Patio Doors, equipping installers to confidently and correctly install ProVia products in the field.
- Maintain the training lab, keeping it clean, organized, and well-ordered.
- Maintain up to date training materials, displays, and products.
- Make travel arrangements, schedule product and material transportation, and travel to conduct occasional Customer Location Trainings.
- Assist with generating and maintaining installation instructions and videos.
- Answer phone calls and emails related to door and window installation issues.
- Assist installers, homeowners, account managers and service techs by analyzing product, installation, and service issues and providing recommendations for resolution.
- Record installer complaints and suggestions for product improvements.
- Research to stay current with product and training techniques.
- Other duties and responsibilities as assigned.
Qualifications
This position requires a self-motivated, collaborative, and detail-oriented individual with excellent verbal and written communication skills and experience in window and door installation.
Personal Traits
- Project a professional image
- General leadership qualities
- Team player
- Project a positive attitude
- Willing to assume responsibility
- Dependable
- Good work ethic
- Analytical
- Goal-oriented
- Uphold and represent ProVia’s Purpose, Vision, Mission and Values
- Able to have effective, collaborative, supportive discussions regarding issues or questions
Experience
- 8+ years in building trades preferred, but not required
- Working knowledge of doors and windows
- Administrative skills preferred, but not required
- Teaching experience preferred, but not required
Computer Skills
- Some computer usage is required
- Intermediate Microsoft Office and Excel skills are desired
Physical Demands
- Ability to sit or stand for extended periods, use a laptop computer, and answer phone calls
- Ability to install vinyl products, lift up to 50 pounds and use the appropriate hand and power tools
About ProVia
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Sugarcreek, OH, US
Year founded
1977