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Progressive Leasing
Progressive Leasing

60 Progressive Leasing Help Desk Analyst Jobs Hiring Near You

Progressive Leasing

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Bilingual Collections Representative

Glendale, AZ · Remote

$17/hr

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With ... We are currently hiring Bilingual Remote Collections Agents to help grow our company and ensure our ...

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Progressive Leasing

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Bilingual Collections Representative

El Paso, TX · Remote

$14.25/hr

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With ... We are currently hiring Bilingual Remote Collections Agents to help grow our company and ensure our ...

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Progressive Leasing

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Bilingual Collections Representative

El Paso, TX · Remote

$14.25/hr

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With ... We are currently hiring Bilingual Remote Collections Agents to help grow our company and ensure our ...

New

Progressive Leasing

Be Seen First

Bilingual Collections Representative

Draper, UT · Remote

$17/hr

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With ... We are currently hiring Bilingual Remote Collections Agents to help grow our company and ensure our ...

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Progressive Leasing Jobs Information

Do workers at Progressive Leasing get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.

Does Progressive Leasing pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at Progressive Leasing worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at Progressive Leasing?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Progressive Leasing managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at Progressive Leasing spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at Progressive Leasing?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Progressive Leasing feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Progressive Leasing get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Is it stressful to work at Progressive Leasing?

Most people feel stressed out here.
100% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Progressive Leasing enjoy their jobs?

Only some people enjoy their job.
60% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Progressive Leasing recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get enough training when they start at Progressive Leasing?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people think Progressive Leasing’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers feel well informed about how Progressive Leasing is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.
What other companies are hiring for Help Desk Analyst jobs?
What are the most popular jobs at Progressive Leasing?
What are the most popular categories at Progressive Leasing?
Infographic showing various Help Desk Analyst job openings at Progressive Leasing in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 45% Physical, 19% Hybrid, and 36% Remote job distribution.

Bilingual Remote Collections Agents (El Paso, 9/7 Start)

Progressive Leasing

El Paso, TX • On-site, Remote

$114.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Progressive Leasing rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.
We are currently hiring Bilingual Remote Collections Agents to help grow our company and ensure our mission is achieved!
This role is a work from home position and can be performed remotely within a 60-mile radius of El Paso, Texas. Your application will not be considered if you do not meet this requirement.
Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.
WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do!
YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it's incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact.
YOUR DAY-TO-DAY:
  • Responsible for outbound and inbound calls, collecting on accounts that are past due
  • Provide top tier support and service to our customers

THE DETAILS:
  • Start Date: Monday, September 7, 2026
  • Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 8:30AM-5:00PM; 100% attendance required
  • Full Time Shifts Available: Monday through Friday, 11:30AM-8:00PM
  • Saturdays Required: 6:30AM-3:00PM
  • Compensation: $114.25/HR + BONUS
  • Verified Spanish fluency will receive a 5% hourly pay increase
  • After submitting your application, you will need to complete a quick 10-minute Virtual Introduction to move your application forward. Once you complete it and if you meet qualifications, a recruiter will follow up via text message. Complete the Ribbon AI Virtual Intro here: https://app.ribbon.ai/interview/3ae1fa33?assignedRecruiterId=9606072a-7c82-421f-b562-67285622ba06

YOU'LL BRING:
  • Customer Service and prior collections experience with impeccable interpersonal skills
  • Excellent verbal and written communication skills
  • Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously
  • Phone experience in a customer service/call center environment
  • High school diploma or GED equivalent, must also be 18 years or older
  • AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.
  • Other qualified experience can include call center, sales, retention, resolution, debt recovery, delinquency, negotiations, repossessions

REQUIREMENTS FOR WORK FROM HOME:
  • You must be located within a 60-mile radius of El Paso, TX
  • You must have a designated home-based workspace (preferably one that is quiet and free from distractions)
  • You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)

WE OFFER:
  • Competitive Compensation
  • Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
  • Company Matched 401k
  • Paid Time Off + Paid Holidays + Paid Volunteer Hours
  • Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • Charitable Gift Matching
  • Job required equipment and services

Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.

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