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60 Proampac Customer Service Representative Jobs Hiring Near You

ProAmpac

Client Service Representative I

Brooklyn, NY

$55K - $60K/yr

About Us ProAmpac is a global leader in flexible packaging - known for our innovation, customer ... The Client Service Representative collaborates and liaises with team leaders, supervisors ...

ProAmpac

Client Service Representative I

Brooklyn, NY · On-site

$55K - $60K/yr

About Us ProAmpac is a global leader in flexible packaging - known for our innovation, customer ... The Client Service Representative collaborates and liaises with team leaders, supervisors ...

ProAmpac

Customer Service Representative

Huntley, IL

$50K - $72K/yr

Customer Service Representative This position is responsible for meeting the goals and objectives of the organization by receiving, resolving, and communicating solutions to customer inquiries or ...

ProAmpac

Customer Service Representative

Elgin, IL · On-site

$50K - $72K/yr

Backup the CSR team when needed. Qualifications, Education and Experience * HS/GED required; AS preferred * 2-4 years' experience in a related field experience in a related field required. * This ...

ProAmpac

Customer Service Representative

Elgin, IL · On-site

$50K - $72K/yr

Backup the CSR team when needed. Qualifications, Education and Experience * HS/GED required; AS preferred * 2-4 years' experience in a related field experience in a related field required. * This ...

ProAmpac

Customer Service Representative

Huntley, IL · On-site

$50K - $72K/yr

Backup the CSR team when needed. Qualifications, Education and Experience * HS/GED required; AS preferred * 2-4 years' experience in a related field experience in a related field required. * This ...

ProAmpac

Team Lead - Maintenance

Franklin Park, IL · On-site

$34 - $38/hr

Providing creative packaging solutions, industry-leading customer service and award-winning ... What ProAmpac has to offer: * Medical, dental and vision insurance * 401(K) with exceptional ...

ProAmpac

Machine Maintenance Technician

Rochester, NY · On-site

$19 - $26/hr

ProAmpac is a leading global flexible packaging company with a comprehensive product offering. We provide creative packaging solutions, industry-leading customer service and award-winning innovation ...

ProAmpac

Maintenance Technician

Fort Worth, TX · On-site

Providing creative packaging solutions, industry-leading customer service and award-winning ... ProAmpac has taken great steps to provide all personal protective equipment and sanitizing supplies ...

ProAmpac

Manager - Plant

West Covina, CA · On-site

We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. At ProAmpac, our culture is key to our long-term success. We ...

ProAmpac

Machine Operator

White House, TN · On-site

$22/hr

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. Providing creative packaging solutions, industry-leading customer service and award-winning innovation to ...

ProAmpac

Press Operator (2nd Shift)

Cary, IL · On-site

$24 - $28/hr

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. Providing creative packaging solutions, industry-leading customer service and award-winning innovation to ...

ProAmpac

Team Lead - Maintenance

Franklin Park, IL · On-site

$34 - $38/hr

Providing creative packaging solutions, industry-leading customer service and award-winning ... What ProAmpac has to offer: * Medical, dental and vision insurance * 401(K) with exceptional ...

ProAmpac

Quality Technician (2nd Shift)

Franklin Park, IL · On-site

$22 - $26/hr

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. Providing creative packaging solutions, industry-leading customer service and award-winning innovation to ...

ProAmpac

Machine Maintenance Lead

Franklin Park, IL · On-site

$34 - $38/hr

... ProAmpac is a leading global flexible packaging company with comprehensive product offerings. Providing creative packaging solutions, industry-leading customer service and award-winning innovation to ...

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PROAMPAC Jobs Information

Do workers at ProAmpac get paid breaks?

Yes. Most people get paid breaks.
93% of people say they get paid breaks.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and May 2026.

Does ProAmpac pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
65% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

At ProAmpac, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 28 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from ProAmpac affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at ProAmpac?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 52% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 22% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers at ProAmpac worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and May 2026.

Do ProAmpac workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
65% report that they don’t have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for ProAmpac workers to change shifts?

Most people find it hard to change shifts.
74% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at ProAmpac?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Do ProAmpac managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at ProAmpac spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at ProAmpac?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at ProAmpac good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at ProAmpac feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at ProAmpac get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at ProAmpac?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at ProAmpac enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at ProAmpac recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at ProAmpac?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at ProAmpac?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think ProAmpac’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how ProAmpac is doing?

Only some people feel well informed about how the company is doing.
65% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Proampac?
What are the most popular categories at Proampac?
Infographic showing various Customer Service Representative job openings at Proampac in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Hybrid job distribution.
Client Service Representative I

Client Service Representative I

ProAmpac

Brooklyn, NY

$55K - $60K/yr

Other

Medical, Dental, Life, Retirement, PTO

Posted 8 days ago

ProAmpac rating

7.1

Company rating: 7.1 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

57th of 110 rated packaging manufacturers

Job description

Are you ready to grow your career with a company that values your hard work, safety, and success? Join ProAmpac , a global leader in flexible packaging solutions. We're more than just a place to work - we're a team that's shaping the future of packaging.
About Us
ProAmpac is a global leader in flexible packaging - known for our innovation, customer service, and commitment to quality. We serve a wide range of industries with creative, sustainable solutions. Our five core values drive everything we do: Integrity • Intensity • Innovation • Involvement • Impact
We are looking for a full-time proactive, Client Service Specialist. The Client Service Specialist plays an instrumental role as the face of the organization ensuring all aspects of the customer's project are planned and coordinated ensuring accurate, timely, and exceptional service from project inception to after sale. The Client Service Representative collaborates and liaises with team leaders, supervisors, stakeholders, i.e. sales, prepress, production, shipping, etc., to ensure products are produced correctly, delivered on time, and remunerated appropriately.
Compensation ranges from $55k - $60k depending on experience.
What You'll Do:

  • Support and contribute to a healthy and safe work environment by following all workplace regulations, policies, and initiatives, including all first aid injuries, accidents and workplace hazards.
  • Maintain a clean and organized work area embracing the 5S program.
  • Organize and complete internal and external documents required to onboard the customer.
  • Review incoming projects, expeditiously, consult with internal teams, define, communicate and document customer requirements.
  • Process inquires, requests, and orders with accurate and complete input into ERP systems
  • Provide timely and consistent status updates internally and externally; manage the customer's expectations on lead times.
  • Lead and direct press approval processes in conjunction with Sales and Production.
  • Monitor finished goods and customer-supplied inventory levels to eliminate the risk of obsolescence while ensuring compliance to customer agreements.
  • Ensure compliance with inventory programs, such as; Make and Hold, Min/Max, and VMI.
  • Review and submit aged inventory, open order report, and art traffic report as required.
  • Process required billings for unshipped inventory (ex: obsolete finished goods) per the agreement
  • Identify trends within inventory movement and suggest process improvements maintain a consistent flow throughout the manufacturing process.
  • Investigate and respond to customer requests and complaints, including root cause identification, elimination and credit processing
What You Bring:
Education & Experience
  • 4-year degree or combination of equivalent business experience and education.
Technical Skills
  • 1-2 years customer service experience in a manufacturing setting with demonstrated knowledge of Flexible Packaging and Prepress (Art/design)
  • Flexible Packaging
  • Flexographic Printing
  • Business Acumen / Alignment
  • Demonstrated proficiency with data entry, Excel and Microsoft Office
Soft Skills
  • Excellent written and verbal communications skills
  • Organized and self-directed with the ability to prioritize projects
  • Good problem solving and people skills.
  • Detailed and results oriented
What We Offer:
  • Competitive compensation with performance-based incentives and retirement savings plans with company match
  • Customizable group benefits including health, dental, life, disability, and travel insurance
  • Paid time off
  • Career development opportunities
  • A dynamic, inclusive work environment where your voice matters and your growth is supported

#LI-CD1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What ProAmpac employees say

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About PROAMPAC

Sourced by ZipRecruiter

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by five core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement and Impact.

Industry

Plastics and rubber products manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1971

Social media

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