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60 Proampac Customer Service Representative Jobs Hiring Near You

ProAmpac

Customer Service Rep Flexible Packaging

Ontario, CA · On-site

$16 - $21.75/hr

High school diploma or GED * 2-5 years of customer service experience, ideally in manufacturing or packaging, plastic film, extrusion * Strong communication and relationship-building skills * Detail ...

ProAmpac

Customer Service Rep Flexible Packaging

Griffin, GA · On-site

$13.50 - $18.50/hr

High school diploma or GED * 2-5 years of customer service experience, ideally in manufacturing or packaging, plastic film, extrusion * Strong communication and relationship-building skills * Detail ...

ProAmpac

Converting Machine Operator

Sugar Grove, IL · On-site

$21/hr

ProAmpac is a leading global flexible packaging company with a comprehensive product offering. We provide creative packaging solutions, industry-leading customer service and award-winning innovation ...

ProAmpac

Generalist - Human Resources

Tulsa, OK · On-site

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. Providing creative packaging solutions, industry-leading customer service and award-winning innovation to ...

ProAmpac

Manager - Plant

Ontario, CA · On-site

We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. At ProAmpac, our culture is key to our long-term success. We ...

ProAmpac

Machine Operator

White House, TN · On-site

$22/hr

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. Providing creative packaging solutions, industry-leading customer service and award-winning innovation to ...

ProAmpac

Human Resources Manager

Forest City, NC · On-site

$85K - $90K/yr

ProAmpac is a leading global flexible packaging company with a comprehensive product offering, providing creative packaging solutions, industry-leading customer service and award-winning innovation ...

ProAmpac

Press Assistant

Franklin Park, IL · On-site

$18 - $20/hr

Providing creative packaging solutions, industry-leading customer service and award-winning ... What ProAmpac has to offer: * Medical, dental and vision insurance * 401(K) with exceptional ...

ProAmpac

Machine Maintenance Technician

Rochester, NY · On-site

$19 - $26/hr

ProAmpac is a leading global flexible packaging company with a comprehensive product offering. We provide creative packaging solutions, industry-leading customer service and award-winning innovation ...

ProAmpac

Human Resources Manager

Forest City, NC · On-site

$85K - $90K/yr

ProAmpac is a leading global flexible packaging company with a comprehensive product offering, providing creative packaging solutions, industry-leading customer service and award-winning innovation ...

ProAmpac

1st Shift - Press Assistant

Franklin Park, IL · On-site

$18 - $20/hr

Providing creative packaging solutions, industry-leading customer service and award-winning ... What ProAmpac has to offer: * Medical, dental and vision insurance * 401(K) with exceptional ...

ProAmpac

Machine Maintenance Lead

Franklin Park, IL

$34 - $38/hr

... ProAmpac is a leading global flexible packaging company with comprehensive product offerings. Providing creative packaging solutions, industry-leading customer service and award-winning innovation to ...

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PROAMPAC Jobs Information

Do workers at ProAmpac get paid breaks?

Yes. Most people get paid breaks.
93% of people say they get paid breaks.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2026.

Does ProAmpac pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
65% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and June 2026.

At ProAmpac, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 28 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from ProAmpac affordable enough for their workers?

Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 38 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at ProAmpac?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 52% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 22% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers at ProAmpac worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and May 2026.

Do ProAmpac workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
65% report that they don’t have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for ProAmpac workers to change shifts?

Most people find it hard to change shifts.
74% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at ProAmpac?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2026.

Do ProAmpac managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at ProAmpac spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at ProAmpac?

Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a ProAmpac job good for students?

Only some students say this is a good place to work if you’re studying.
67% of students report this isn’t a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and August 2025.

Is working at ProAmpac good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at ProAmpac feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at ProAmpac get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at ProAmpac?

Most people feel stressed out here.
81% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at ProAmpac enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at ProAmpac recommend working with their team?

Not many people recommend working with their team.
68% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at ProAmpac?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at ProAmpac?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think ProAmpac’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how ProAmpac is doing?

Only some people feel well informed about how the company is doing.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Proampac?
What are the most popular categories at Proampac?
Infographic showing various Customer Service Representative job openings at Proampac in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Customer Service Representative - Part-time

Customer Service Representative - Part-time

ProAmpac

Wrightstown, WI • On-site

$15.75 - $21.25/hr

Part-time

Posted 2 days ago

ProAmpac rating

6.9

Company rating: 6.9 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

71st of 113 rated packaging manufacturers

Job description

The Customer Service Representative II/III is responsible for meeting the goals and objectives of the organization by receiving, resolving, and communicating solutions to customer inquiries or complaints. This role focuses on maintaining customer satisfaction through accurate order processing, effective communication, and completing administrative tasks for an assigned portfolio of complex customer accounts. This is a full-time hybrid position with the option to work out of our Wrightstown location, just 1-2 days per week. The rest of the week you can work from home.
What You Get to Do as a Customer Service Representative at ProAmpac
  • Professionally engage with customers to understand and meet their complex needs, offering in-depth advice and guidance on products and services, including but not limited to, specifications and applications, and assisting customers in making informed decisions.
  • Provide tailored support for complex customer accounts, including custom requirements and unique service agreements.
  • Receives and manages customer inquiries, delivering responses via phone calls and emails, efficiently addressing their concerns and resolving issues encountered.
  • Completion of Customer Complaint Forms (CCFs) for thorough issue documentation and follow-up, ensuring all complaints are properly addressed and resolved.
  • Utilize experience and knowledge to resolve advanced customer inquiries or issues, requiring in-depth problem-solving skills.
  • Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays.
  • Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations.
  • Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.
  • Collaborate with internal departments, including but not limited to, sales services teams, production, logistics and sales to ensure seamless service delivery for assigned accounts.
  • Conducts thorough analysis of customer accounts needs and performance, identifying opportunities and suggesting solutions or process enhancement and increasing efficiency, to ensure seamless operations and customer satisfaction.

Qualifications
  • AS required; BS preferred
  • 3-5 years' experience in a related field required.
  • Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar.
  • Maintains strict confidentiality and protects privacy of confidential/sensitive information.
  • Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
  • Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.
  • Proactive; exercises sound judgment and decision-making; able to identify problems and needs and develop solutions and/or options.
  • Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What ProAmpac employees say

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About PROAMPAC

Sourced by ZipRecruiter

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by five core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement and Impact.

Industry

Plastics and rubber products manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1971

Social media

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