PPL) family of companies addressing energy challenges head-on by building smarter, more resilient ... customers * Perform wires down standby * Assist CMS personnel as assigned and on two-person ...
60 Ppl Customer Service Representative Jobs Hiring Near You
PPL) family of companies addressing energy challenges head-on by building smarter, more resilient ... customers * Perform wires down standby * Assist CMS personnel as assigned and on two-person ...
PPL) family of companies addressing energy challenges head-on by building smarter, more resilient ... customers * Perform wires down standby * Assist CMS personnel as assigned and on two-person ...
PPL) family of companies addressing energy challenges head-on by building smarter, more resilient ... customers * Perform wires down standby * Assist CMS personnel as assigned and on two-person ...
Mgr-Customer Operations
Cumberland, RI · On-site
$119K/yr
PPL is a positive force in the cities and towns where we do business, providing support for ... This includes the hiring of customer service representatives. * Responsible for monitoring and ...
Mgr-Customer Operations
Cumberland, RI · On-site
$119K/yr
PPL is a positive force in the cities and towns where we do business, providing support for ... This includes the hiring of customer service representatives. * Responsible for monitoring and ...
D. Power Awards for providing top-quality service to residential and business customers. PPL ... so. 8. Represent PPL EU at industry trade shows and public speaking engagements. 9. Physical ...
D. Power Awards for providing top-quality service to residential and business customers. PPL ... so. 8. Represent PPL EU at industry trade shows and public speaking engagements. 9. Physical ...
Key Account Manager
Scranton, PA · On-site
D. Power Awards for providing top-quality service to residential and business customers. PPL ... so. 8. Represent PPL EU at industry trade shows and public speaking engagements. 9. Physical ...
Key Account Manager
Scranton, PA · On-site
D. Power Awards for providing top-quality service to residential and business customers. PPL ... so. 8. Represent PPL EU at industry trade shows and public speaking engagements. 9. Physical ...
... services to over 770,000 customers across Rhode Island through the delivery of electricity or ... PPL is a positive force in the cities and towns where we do business, providing support for ...
... services to over 770,000 customers across Rhode Island through the delivery of electricity or ... PPL is a positive force in the cities and towns where we do business, providing support for ...
Key Account Manager
Wilkes Barre, PA · On-site
D. Power Awards for providing top-quality service to residential and business customers. PPL ... so. 8. Represent PPL EU at industry trade shows and public speaking engagements. 9. Physical ...
Key Account Manager
Wilkes Barre, PA · On-site
D. Power Awards for providing top-quality service to residential and business customers. PPL ... so. 8. Represent PPL EU at industry trade shows and public speaking engagements. 9. Physical ...
Key Account Manager
Allentown, PA · On-site
D. Power Awards for providing top-quality service to residential and business customers. PPL ... so. 8. Represent PPL EU at industry trade shows and public speaking engagements. 9. Physical ...
Key Account Manager
Allentown, PA · On-site
D. Power Awards for providing top-quality service to residential and business customers. PPL ... so. 8. Represent PPL EU at industry trade shows and public speaking engagements. 9. Physical ...
Key Account Manager
Lancaster, PA · On-site
D. Power Awards for providing top-quality service to residential and business customers. PPL ... so. 8. Represent PPL EU at industry trade shows and public speaking engagements. 9. Physical ...
Key Account Manager
Lancaster, PA · On-site
D. Power Awards for providing top-quality service to residential and business customers. PPL ... so. 8. Represent PPL EU at industry trade shows and public speaking engagements. 9. Physical ...
... services to over 770,000 customers across Rhode Island through the delivery of electricity or ... PPL is a positive force in the cities and towns where we do business, providing support for ...
... services to over 770,000 customers across Rhode Island through the delivery of electricity or ... PPL is a positive force in the cities and towns where we do business, providing support for ...
Regulatory Compliance Spec
Allentown, PA · On-site
Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees ...
Regulatory Compliance Spec
Allentown, PA · On-site
Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees ...
Right of Way Specialist
Allentown, PA · On-site
D. Power Awards for providing top-quality service to residential and business customers. PPL ... Represents the right-of way organization in identifying, purchasing, and managing the acquisition ...
Right of Way Specialist
Allentown, PA · On-site
D. Power Awards for providing top-quality service to residential and business customers. PPL ... Represents the right-of way organization in identifying, purchasing, and managing the acquisition ...
Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees ...
Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees ...
Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees ...
Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees ...
Construction Supervisor
Wilkes Barre, PA · On-site
Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees ...
Construction Supervisor
Wilkes Barre, PA · On-site
Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees ...
PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our ... Strong knowledge of engineering, operations, and customer services concepts and processes is ...
PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our ... Strong knowledge of engineering, operations, and customer services concepts and processes is ...
PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our ... Strong knowledge of engineering, operations, and customer services concepts and processes is ...
PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our ... Strong knowledge of engineering, operations, and customer services concepts and processes is ...
Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees ...
Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees ...
Right of Way Specialist
Allentown, PA · On-site
D. Power Awards for providing top-quality service to residential and business customers. PPL ... Represents the right-of way organization in identifying, purchasing, and managing the acquisition ...
Right of Way Specialist
Allentown, PA · On-site
D. Power Awards for providing top-quality service to residential and business customers. PPL ... Represents the right-of way organization in identifying, purchasing, and managing the acquisition ...
Construction Supervisor
Harrisburg, PA · On-site
Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees ...
Construction Supervisor
Harrisburg, PA · On-site
Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees ...
PPL Jobs Information
Do workers at PPL get paid breaks?
Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.
69% of people say they get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.
Does PPL pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.
At PPL, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and April 2026.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and April 2026.
Is the health insurance from PPL affordable enough for their workers?
Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and April 2026.
89% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get paid time off at PPL?
Some people get paid time off from work.
36% of people say they don’t get paid time off.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and May 2026.
36% of people say they don’t get paid time off.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
- 79% of people with changing schedules find out their shifts one week or less ahead of time.
- 7% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 14% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
Do workers at PPL worry about hours?
Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and February 2026.
84% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and February 2026.
Do PPL workers get to choose the shifts they work?
Most people don’t get to choose which shifts they work.
68% report that they don’t have enough control over which shifts they work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.
68% report that they don’t have enough control over which shifts they work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it for PPL workers to change shifts?
Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it to get time off at PPL?
Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.
44% of people report it’s hard to get time off.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.
Do PPL managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and February 2026.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and February 2026.
Do jobs at PPL spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
35% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and February 2026.
35% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it to take sick days at PPL?
Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.
Is working at PPL good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at PPL feel treated with respect by their managers?
Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.
67% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at PPL get to take their breaks without interruption?
Only some people get breaks without interruption.
46% of people report that their breaks get interrupted.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.
46% of people report that their breaks get interrupted.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.
Is it stressful to work at PPL?
Some people feel stressed here.
61% of people say they often feel stressed at work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.
61% of people say they often feel stressed at work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at PPL enjoy their jobs?
Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
78% of people report they enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at PPL recommend working with their team?
Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get enough training when they start at PPL?
Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.
37% of people report they didn’t get enough training when they started working here.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get support to advance at PPL?
Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people think PPL’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers feel well informed about how PPL is doing?
Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Ppl?
What are the most popular categories at Ppl?
PPL rating
6.8
Based on 46 frontline employees who took The Breakroom Quiz
44th of 53 rated energy and utility
Job description
Company Summary Statement
Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview
Responsibilities
Qualifications
Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview
This posting is for the Temporary Collections Meter Service Representative for Rhode Island Energy (Gas and Electric).
Responsibilities
- Perform Off-Cycle meter reading (Pedestrian, soft off-on)
- Perform physical offs
- Perform ERT changes
- Perform field collections - collecting cash, check, or credit card payments from residential and commercial customers
- Perform wires down standby
- Assist CMS personnel as assigned and on two-person assignments as needed
- Drive and operate all CMS vehicles and equipment as required
- Proper utilization of vehicles and equipment, advising proper authorities when vehicle repair or maintenance is required
Qualifications
- High school diploma or GED.
- Pass EEI CAST Assessment
- Must have good mechanical aptitude and ability, high degree of dependability, and capable of exercising good judgment.
- Must have the ability to perform physically demanding CMS related activities.
- Must pass Company physical and qualifying tests to enter Department
- Must have valid driver's license and be an approved driver of Company vehicles
- Must be able to work shifts
- D.O.T. drug testing may be requirement for this position
#RIE
#INDRIE
Qualifications:- High school diploma or GED.
- Pass EEI CAST Assessment
- Must have good mechanical aptitude and ability, high degree of dependability, and capable of exercising good judgment.
- Must have the ability to perform physically demanding CMS related activities.
- Must pass Company physical and qualifying tests to enter Department
- Must have valid driver's license and be an approved driver of Company vehicles
- Must be able to work shifts
- D.O.T. drug testing may be requirement for this position
#RIE
#INDRIE
Education:UNAVAILABLEEmployment Type: UNAVAILABLE