60 Ppl Customer Service Representative Jobs Hiring Near You

Company Summary Statement
As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL's companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview

This position coordinates and expedites the material requirements needed to support PPL's electrical operations. It is responsible for monitoring the efficiency and effectiveness of the material requirements process and for developing business process improvements to increase the efficiency and effectiveness of supplying materials to PPL's field forces. The Material Planner directs the demand for materials by evaluating materials requests (MRs) and determining the optimal tactical supply chain for ensuring the right material is delivered to the right location according to the work management schedule.

Responsibilities

The Material Planner position may be hired at the Material Planner, Material Planner - Intermediate, or Material Planner - Senior level.  The position responsibilities listed below reflect those of the Associate level.  Additional/varying responsibilities maybe included for other levels of the Material Planner role.

• Duties include reviewing, revising, and approving material requests that flow from PPL's work management process. Ensures that MRs comply with the various supply chain strategies for the material demand they represent.
• Identifies and resolves material holds and bottlenecks to ensure that work management schedules are not impacted. Recommends alternative materials and strategies for meeting the MR need dates.
• Optimizes the flow of materials from PPL's central and local distribution and service centers.
• Recommends the levels and location of inventory to ensure the optimal supply chain for meeting the needs of PPL field forces.
• Communicates and coordinates material demand and material sources between the regional logistics services employees and the material buyers.
• Negotiate with suppliers to expedite PPL deliveries based on need by dates in project schedules.
• Evaluate alternate sources of supply and make award decisions if the original supplier cannot meet the specified need by date.
• Identifies and develops plans for forecasting material demand and season usage.
• Coordinates material delivery with the Logistics Services organization when necessary.
• May be assigned an emergency and storm restoration role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or gas or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

The Material Planner position may be hired at the Material Planner, Material Planner - Intermediate, or Material Planner - Senior level.  Level offered will be determined by the successful candidate's background, education & experience.

Material Planner - Level:

• Bachelor’s degree in supply chain, business, or related field
• Demonstrated analytical skills.
• Experience with using Excel, including the ability to create v-lookups and pivot tables.
• Strong verbal and written communications skills.
• Detail-oriented, ability to multi-task and prioritize tasks with strict deadlines.
• Demonstrated time management skills

Intermediate Level:

• Bachelor’s degree in supply chain, business, or related field.
• 2+ years’ experience in materials requirements planning, procurement, manufacturing, scheduling and/or related disciplines
• Demonstrated analytical skills.
• Experience with using EXCEL, including the ability to create v-lookups and pivot tables
• Strong verbal and written communications skills
• Detail-oriented, ability to multi-task and prioritize tasks with strict deadlines.
• Demonstrated time management skills

Senior Level:

• Bachelor’s degree in supply chain, business, or related field.
• 5+ years’ experience in materials requirements planning, procurement, manufacturing, scheduling and/or related disciplines
• Demonstrated analytical skills.
• Experience with using EXCEL, including the ability to create v-lookups and pivot tables
• Strong verbal and written communications skills
• Detail-oriented, ability to multi-task and prioritize tasks with strict deadlines.
• Demonstrated time management skills

Preferred Qualifications:

• Experience in materials requirements planning, procurement, manufacturing, scheduling and/or related disciplines.
• Experience using ERP, procurement, or work management systems.
• Six Sigma, APICS, or other relevant Supply Chain certification.

Qualifications:

The Material Planner position may be hired at the Material Planner, Material Planner - Intermediate, or Material Planner - Senior level.  Level offered will be determined by the successful candidate's background, education & experience.

Material Planner - Level:

• Bachelor’s degree in supply chain, business, or related field
• Demonstrated analytical skills.
• Experience with using Excel, including the ability to create v-lookups and pivot tables.
• Strong verbal and written communications skills.
• Detail-oriented, ability to multi-task and prioritize tasks with strict deadlines.
• Demonstrated time management skills

Intermediate Level:

• Bachelor’s degree in supply chain, business, or related field.
• 2+ years’ experience in materials requirements planning, procurement, manufacturing, scheduling and/or related disciplines
• Demonstrated analytical skills.
• Experience with using EXCEL, including the ability to create v-lookups and pivot tables
• Strong verbal and written communications skills
• Detail-oriented, ability to multi-task and prioritize tasks with strict deadlines.
• Demonstrated time management skills

Senior Level:

• Bachelor’s degree in supply chain, business, or related field.
• 5+ years’ experience in materials requirements planning, procurement, manufacturing, scheduling and/or related disciplines
• Demonstrated analytical skills.
• Experience with using EXCEL, including the ability to create v-lookups and pivot tables
• Strong verbal and written communications skills
• Detail-oriented, ability to multi-task and prioritize tasks with strict deadlines.
• Demonstrated time management skills

Preferred Qualifications:

• Experience in materials requirements planning, procurement, manufacturing, scheduling and/or related disciplines.
• Experience using ERP, procurement, or work management systems.
• Six Sigma, APICS, or other relevant Supply Chain certification.

Education:UNAVAILABLEEmployment Type: UNAVAILABLE