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60 Potbelly Operations Manager Jobs Hiring Near You

Potbelly

Restaurant District Manager

Virginia Beach, VA · On-site

$63K - $78K/yr

Operations Location: Field, in District Reports to: Regional Manager or Regional Director Job Level ... Frequently GENERAL DESCRIPTION Leads and behaves according to Potbelly Values and upholds the ...

Potbelly

Restaurant District Manager

Fort Belvoir, VA · On-site

$78K - $96K/yr

Operations Location: Field, in District Reports to: Regional Manager or Regional Director Job Level ... Frequently GENERAL DESCRIPTION Leads and behaves according to Potbelly Values and upholds the ...

Potbelly

District Manager

Boston, MA · On-site

$90K - $100K/yr

Leads to improve shop operations and to maximize the long-term sales and profit of each shop. The ... Follows the Playbook and standard Potbelly Operating Procedures with main areas of focus including ...

Potbelly

Restaurant General Manager

Layton, UT · On-site

$48K - $58K/yr

Operations Location: Field, in Shop Reports to: District Manager Details: Full-Time, Exempt Travel Requirements: Rarely GENERAL DESCRIPTION The GM is the leader of the Potbelly shop! They should ...

Potbelly

$61K - $75K/yr

Operations Location: Field, in District Reports to: Regional Manager or Regional Director Job Level ... Frequently GENERAL DESCRIPTION Leads and behaves according to Potbelly Values and upholds the ...

Potbelly

Assistant Manager

Layton, UT · On-site

$19 - $21/hr

Operations Location: Field, in Shop Reports to: General Manager Details: Full Time, Exempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads and ...

Potbelly

Restaurant Assistant Manager

Beaverton, OR · On-site

$52K - $58K/yr

Operations Location: Field, in Shop Reports to: General Manager Details: Full Time, Nonexempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads and ...

Potbelly

Restaurant Assistant Manager

Portland, OR · On-site

$52K - $58K/yr

Operations Location: Field, in Shop Reports to: General Manager Details: Full Time, Nonexempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads and ...

Potbelly

Sr. Manager, Accounting

Atlanta, GA · On-site

$130K - $140K/yr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast ... Collaborate with FP&A, Operations, IT, and other stakeholders to improve data integrity and ...

Potbelly

Restaurant Assistant Manager

Bothell, WA · On-site

$23 - $25/hr

Operations Location: Field, in Shop Reports to: General Manager Details: Full Time, Nonexempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads and ...

Potbelly

Restaurant Assistant Manager

Hillsboro, OR · On-site

$52K - $58K/yr

Operations Location: Field, in Shop Reports to: General Manager Details: Full Time, Nonexempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads and ...

Potbelly

Restaurant Assistant Manager

Bellevue, WA · On-site

$23 - $25/hr

Operations Location: Field, in Shop Reports to: General Manager Details: Full Time, Nonexempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads and ...

Potbelly

Assistant Manager

Ogden, UT · On-site

$19 - $21/hr

Operations Location: Field, in Shop Reports to: General Manager Details: Full Time, Exempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads and ...

Potbelly

Restaurant Assistant Manager

Bellevue, WA · On-site

$23 - $25/hr

Operations Location: Field, in Shop Reports to: General Manager Details: Full Time, Nonexempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads and ...

Potbelly

Restaurant Assistant Manager

Portland, OR · On-site

$52K - $58K/yr

Operations Location: Field, in Shop Reports to: General Manager Details: Full Time, Nonexempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads and ...

Potbelly

Restaurant Delivery Driver

Wilmington, NC · On-site

Operations Location: Field, in Shop Reports to: General Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION Potbelly Sandwich Shop is looking for Delivery Drivers who can make our customers ...

Potbelly

Restaurant Team Member

Louisville, KY · On-site

$13 - $15/hr

Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly Associate's job is to make our ...

Potbelly Corporate

District Manager

Boston, MA

$90K - $100K/yr

Leads to improve shop operations and to maximize the long-term sales and profit of each shop. The ... Follows the Playbook and standard Potbelly Operating Procedures with main areas of focus including ...

Potbelly

Restaurant Team Member

Frederick, MD · On-site

$17.65/hr

Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly Associate's job is to make our ...

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Potbelly Jobs Information

Do workers at Potbelly Sandwich Shop get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Potbelly Sandwich Shop pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

At Potbelly Sandwich Shop, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
68% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and August 2026.

Are part-time workers able to get health insurance from Potbelly Sandwich Shop?

Most people who work part-time can't get health insurance.
78% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at Potbelly Sandwich Shop?

Most people who work part-time don’t get paid time off.
76% of people who work part-time say they don’t get paid time off
Based on data from 17 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Potbelly Sandwich Shop affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Potbelly Sandwich Shop?

Some people get paid time off from work.
48% of people say they don’t get paid time off.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 81 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Potbelly Sandwich Shop worry about hours?

Some people worry about getting enough hours.
65% of people report they worry about getting enough hours.
Based on data from 72 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Potbelly Sandwich Shop workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Potbelly Sandwich Shop workers to change shifts?

Some people find it hard to change shifts.
49% of people report that it’s hard to change shifts if they need to.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Potbelly Sandwich Shop?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Potbelly Sandwich Shop managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 77 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Potbelly Sandwich Shop spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Potbelly Sandwich Shop?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Potbelly Sandwich Shop job good for students?

Most students say this is a good place to work if you’re studying.
77% of students report this is a good place to work if you’re studying.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Potbelly Sandwich Shop good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Potbelly Sandwich Shop feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Potbelly Sandwich Shop get to take their breaks without interruption?

Only some people get breaks without interruption.
35% of people report that their breaks get interrupted.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Potbelly Sandwich Shop?

Most people feel stressed here.
72% of people say they often feel stressed at work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Potbelly Sandwich Shop enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 69 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Potbelly Sandwich Shop recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Potbelly Sandwich Shop?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Potbelly Sandwich Shop?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Potbelly Sandwich Shop’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Potbelly Sandwich Shop is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Operations Manager jobs?

What are the most popular jobs at Potbelly?

What are the most popular categories at Potbelly?

Infographic showing various Operations Manager job openings at Potbelly in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Restaurant District Manager

Potbelly

Virginia Beach, VA • On-site

$63K - $78K/yr

Full-time

Re-posted 20 days ago

Potbelly Sandwich Shop rating

6.0

Company rating: 6.0 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

19th of 106 rated fast food restaurants

Job description

Job Title: District Manager (I, II)
Department/Function: Operations
Location: Field, in District
Reports to: Regional Manager or Regional Director
Job Level: 2/3
Band: Manager/Director
Full-Time-Exempt
Travel Requirements: Frequently
GENERAL DESCRIPTION
Leads and behaves according to Potbelly Values and upholds the Potbelly Way. The District Manager provides leadership, coaching, and direction to the shops through people development.
District Manager I- responsible for 4 or fewer locations. They personally manage one shop with the support of an Assistant Manager. In this role, they are responsible for the results of this shop (see GM Job Description) and they provide leadership, coaching and direction to the remaining shops through people development.
District Manager - responsible for 5 or more locations. They do not personally manage any shop location.
They lead to improve shop operations and to maximize the long- term sales and profit of each shop. The DM will plan and set goals for each shop, monitor the progress of goals (turnover, customer metrics, sales, profits, food cost) and hold employees accountable for delivering results through coaching. Follows the standard Potbelly Operating Procedures with main areas of focus including but not limited to:
FOCUS
People
  • Must ensure each shop has a great General
  • Continuously develop and train General Managers to the next
  • Must develop bench at every level from Shift Leader to District
  • Coach and develop General Managers on staffing, scheduling, turnover, employee satisfaction, performance management, training and orientation, communication, rewards and recognition and a
  • 40% of time must be spent on executing people processes and coaching teams.
  • Coach General Managers on conducting and implementing performance reviews and development
  • Conduct GM performance reviews and provide continuous feedback and development. Hold the team
  • Build strong Identify staffing needs. Participate in recruiting, selecting, development and placement of all Managers, Shift Leaders, and Catering Coordinators.
  • Knows how to and routinely identifies internal talent and sources/recruits external talent.
  • Educate shop management on all appropriate personnel policies, labor laws, tool use, and safety and security Ensures compliance at the shop level.
  • Hold effective monthly meetings with General Managers for goal
  • Act as communication liaison between Support Center and
  • Effectively utilize Field Support Team (OPS Services, HR, TA, Training, Facilities, )

Customers
  • Ensure all GMs hire nice people and teach them the Potbelly Way.
  • Hold team accountable for excellence in product quality, consistency and execution, speed of service, shop cleanliness and maintenance and customer service.
  • Analyze, address, and improve results of the customer feedback
  • Audit shops to ensure they meet identified operational standards, facility standards, food safety standards, and labor

Sales
  • Develop the annual business plan for the District to drive in-shop and outside of the four walls sales.
  • Increase comp sales and deliver budgeted sales each period.
  • Ensure shops properly execute marketing promotions and new product roll-outs.
  • Lead successful new shop openings.

Profit
  • Must know how to improve financial results. Must be an expert in labor costs, food costs and
  • Meet financial and operational goals. Provide and implement Games plans. Motivate and support shop management teams to execute those plans.
  • Use all information resources available (e.g., balanced scorecard data, customer feedback, turnover reports, P&L) to identify opportunities and threats. Optimize shop potential and accordingly adjust business plan tactics.
  • Complete various audits to ensure that shops meet Potbelly policies, procedures and tool use standards.

PHYSICAL FUNCTIONS
  • Must have the ability/stamina to work a minimum of 50 hours a
  • Ability to stand/walk for 9-10 hours per
  • Ability to travel 80-90% in the
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in
  • Ability to lift up to 10 pounds frequently and up to 50 pounds
  • Must be able to work in both warm and cool environments, indoors and
  • Must be able to tolerate higher levels of noise from music, customers, and employee
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and
  • Ability to manage several fast-paced, high-volume, customer-focused shops through organization and coordination of schedules, supervision and counseling of employees, problem-solving, maintaining cleanliness, execution of marketing plans and providing great customer service.
  • Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.

EXPERIENCE, EDUCATION AND BEHAVIORS
  • Knows, lives and can teach The Potbelly Way.
  • Has excellent communication skills, including active listening and the ability to ask great
  • Has a sustained record of leading teams to
  • Possess an extremely strong work
  • Is educated and is an active
  • Has the initiative to solve problems and to get things done correctly and on
  • Has the ability to grow other
  • Has humility and self-
  • Knows how and successfully grows our sales/business
  • BA/BS
  • At least 5 years of proven leadership experience, managing multiple units preferably within a rapidly growing retail or restaurant organization.
  • Proven track record of delivering results in a complex, fast-paced
  • Demonstrated leadership capability to build strong teams and to achieve business
  • Ability to relocate to other markets,
  • All District Managers are required to maintain a valid, approved Food Safety Manager Certification for the jurisdictions they operate in. Recertifications must adhere to the jurisdictional requirements and standards. Should they fail to pass the certification requirements after two attempts, they will be not be qualified to continue to perform in a management team member

Microsoft Office skills including Word, Excel and PowerPoint.
You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees

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