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62 Pella Operations Manager Jobs Hiring Near You

Pella Corporation

HR Services Supervisor

Pella, IA · On-site

... and managers. * Maintain and improve operations by tracking trends of incoming inquiries to ... About Us About Pella Corporation As the #1 most-preferred national window and door brand by ...

Pella Corporation

HR Services Supervisor

Pella, IA · Hybrid

Lead daily service delivery operations by monitoring workload distribution, service levels, case ... Experience with knowledge base, telephony, case management, and HCM systems is a plus. About Pella ...

Pella Corporation

HR Services Supervisor

Pella, IA · Hybrid

Lead daily service delivery operations by monitoring workload distribution, service levels, case ... Experience with knowledge base, telephony, case management, and HCM systems is a plus. About Pella ...

Pella Corporation

Trade Sales Consultant

Phoenix, AZ · On-site

Trade Sales Consultant Greater Phoenix Metro Area Pella is seeking a proven outside B2B sales ... If you've carried a bag, managed a territory, and built relationships with builders, contractors ...

Pella

Installation Manager

Irmo, SC · On-site

Always exhibits the highest standard of personal ethics and adheres to all Pella Carolina policies ... Interact with Operations & Sales personnel to resolve job related problems when needed. * Strives ...

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Pella Jobs Information

What is it like to work at Pella?

Pella is a company that values a collaborative and customer-focused work environment, emphasizing teamwork and a commitment to excellence in all aspects of its operations.

The company's structure is organized into various departments, including manufacturing, sales, and customer service, with a focus on innovation and continuous improvement. Pella's headquarters is located in Pella, Iowa, and the company operates multiple manufacturing facilities and distribution centers across the United States.

Working at Pella may appeal to individuals who value a stable and secure work environment, with opportunities for professional growth and development in a company that has been in operation for over 115 years and is committed to providing high-quality products and services to its customers.

What makes Pella an attractive place to work?

Pella is a leading manufacturer of windows and doors, known for its commitment to innovation and quality products that enhance the beauty and comfort of homes and commercial buildings. The company's workplace culture values collaboration, employee development, and a stable work environment, offering opportunities for growth and professional advancement in a dynamic industry. By joining Pella, individuals can contribute to the company's mission of creating a better living experience for customers while developing their skills and expertise in a supportive and challenging work environment.

Do workers at Pella get paid breaks?

Sometimes. Only some people get paid breaks.
37% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and June 2026.

Does Pella pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and June 2026.

At Pella, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
58% of people say they have to use vacation days when they’re out sick.
Based on data from 53 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Pella affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Pella?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 79% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at Pella worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 92 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Pella workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 79 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Pella workers to change shifts?

Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at Pella?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Pella managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Pella spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 92 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Pella?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Pella good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Pella feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 53 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Pella get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and June 2026.

Is it stressful to work at Pella?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people at Pella enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Pella recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get enough training when they start at Pella?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Pella?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people think Pella’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and June 2026.

Do workers feel well informed about how Pella is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and June 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Pella?
What are the most popular categories at Pella?
Infographic showing various Operations Manager job openings at Pella in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution.
HR Services Supervisor

HR Services Supervisor

Pella Corporation

Pella, IA • On-site

Full-time

Posted 28 days ago

Pella rating

7.5

Company rating: 7.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

259th of 535 rated manufacturers

Job description


HR Services Supervisor
Pella, Iowa (hybrid)
At Pella Corporation, the HR Services Supervisor is responsible for providing leadership to the HR Service Coordinator team that supports HR Services foundations, related processes, and systems to enhance efficiency across HR transactions and services. This role enhances team member experience and engagement by delivering high-touch moments with excellence and a strong service focus.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
  • Build and maintain a positive work environment while training and developing the HR Service Coordinator team, strengthening HR knowledge, and delivering high-quality customer service.
  • Lead daily service delivery operations by monitoring workload distribution, service levels, case quality, and escalation management to ensure timely and accurate support.
  • Use service trends, reporting, and team feedback to identify root causes, improve processes, and enhance the employee and manager experience.
  • Act as a working manager, handling HR case inquiries and serving as an escalation point for complex issues.
  • Develop communication and training materials to ensure timely, consistent, and accurate guidance aligned with HR policies.
  • Inspire a shared vision to empower and motivate the team.
  • Using established protocols and tiered escalation, ensure timely response to issues and requests from HR, employees, and managers.
  • Maintain and improve operations by tracking trends of incoming inquiries to identify/resolve issues, support continuous improvement, and ensure high service levels.
  • Maintain accurate and confidential employee records and data. Identify opportunities for process improvement and additional automation to enhance operational efficiency.
  • Prepare performance reports by collecting, analyzing, and summarizing data and trends.
  • Partner closely with HR COEs, Payroll, Benefits, HRIS, Legal, and business leaders to resolve complex issues and ensure aligned execution of HR processes.
  • Stay attuned to team member concerns and engagement across the company and raise awareness with manager.

SUPERVISORY RESPONSIBILITIES
  • Directly supervises 7+ HR Service Delivery team members.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
    • Responsibilities include:
      • Interviewing, hiring, and training employees.
      • Managing time and prioritizing work through planning, assigning, and directing work.
      • Appraising performance, rewarding, and disciplining employees.
      • Addressing complaints and resolving problems.
      • Coaching and development planning, skill-building, performance standards and accountability are also crucial to this role.

EDUCATION AND/OR EXPERIENCE
  • Bachelor's degree (B. A.) from four-year college or university; or three to five years HR or business-related experience and/or training; or equivalent combination of education and experience.
  • Experience leading a HR Shared Service or business service operations team utilizing service management principles is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS
  • PHR/SPHR and/or CEBS coursework is beneficial.

COMPUTER SKILLS
  • Efficient with Microsoft Office including Excel, Word, PowerPoint and OneNote and web-based applications.
  • Oracle HCM and Service Now experience is beneficial.
  • Experience with knowledge base, telephony, case management, and HCM systems is a plus.

About Us
About Pella Corporation
As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company's Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.
At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you're most proud of - that's why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.
With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?

What Pella employees say

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About Pella

Sourced by ZipRecruiter

Pella Corporation, headquartered in Pella, IA, is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. Founded in 1925, Pella is a family-owned and professionally managed privately held company, known for its history of innovation, making outstanding products, providing quality service, and delivering on customer satisfaction. The company is committed to incorporating new technologies, increasing productivity, and practicing environmental stewardship.

Industry

Building materials and garden equipment dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Pella, IA, US

Year founded

1925

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