Pace
Pace

60 Pace Operations Manager Jobs Hiring Near You

Pace is the AI operations partner for the world's leading insurers. We deploy AI agents, backed by ... The Strategic Accounts Manager serves as the connective tissue between strategy and execution ...

Pace is the AI operations partner for the world's leading insurers. We deploy AI agents, backed by ... The Strategic Accounts Manager serves as the connective tissue between strategy and execution ...

Controller for Nonprofit

Los Angeles, CA · On-site

$170K - $200K/yr

PACE has since expanded into a variety of service areas, all tailored to meet the growing and ... Manage the month-end and year-end close processes. * Prepare and present timely and accurate ...

PACE has since expanded into a variety of service areas, all tailored to meet the growing and ... Manage the month-end and year-end close processes. * Prepare and present timely and accurate ...

Pace is an AI operations partner for the world's leading insurers. We combine the speed of AI ... Partner with the founder and hiring managers on developing a talent strategy for each function ...

At Pace ® , everything we do is built upon an unwavering commitment to making the world a safer ... Lead project planning and timing with lab operations, sales, and clients; ensure accurate setup in ...

... PACE's energy programs. This position manages a high volume of incoming calls and walk-in clients ... smooth operation of the department. This position also serves as backup coverage for the Lead ...

... PACE's energy programs. This position manages a high volume of incoming calls and walk-in clients ... smooth operation of the department. This position also serves as backup coverage for the Lead ...

Leads operational, instrumentation, and equipment reviews while ensuring compliance with applicable ... Promotes and supports the mission of Pace Analytical through professional, cooperative behavior and ...

Pace is the AI operations partner for the world's leading insurers. We deploy AI agents, backed by ... Ability to work quickly, manage multiple projects, and adapt to changing priorities. * Strong ...

Manages and participates in operational, service, and account management reviews; assists with ... Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and ...

Plans, organizes and administers service and operational programs and activities, including lab ... Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and ...

Project Manager 1

East Longmeadow, MA · On-site

$40K - $43K/yr

At Pace ® , everything we do is built upon an unwavering commitment to making the world a safer ... operations; or an equivalent combination of education, training, and experience. * General ...

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Pace Jobs Information

What is it like to work at Pace?

Pace is a company that values innovation and collaboration, fostering a dynamic and inclusive work environment where employees can share ideas and work together to achieve common goals.

The company's team structure is designed to encourage open communication and cross-functional collaboration, with a flat organizational hierarchy that allows employees to take on diverse roles and responsibilities. Pace's mission is to provide cutting-edge technology solutions that improve people's lives, and the company's work environment reflects this focus on innovation and social impact.

Working at Pace may appeal to candidates who are passionate about technology and social responsibility, as the company offers opportunities to work on challenging projects that have a real-world impact and to be part of a diverse and dynamic team that values creativity and collaboration.

What makes Pace an attractive place to work?

Pace is a leading provider of cloud-based software solutions for the cable and broadband industries, with a strong reputation for innovation and expertise. The company's workplace culture values collaboration, creativity, and continuous learning, offering employees opportunities to work on cutting-edge projects and develop their skills in a dynamic environment. By joining Pace, individuals can contribute to shaping the future of the industry, drive business growth, and advance their careers in a rapidly evolving field.
What are the most popular categories at Pace?
Infographic showing various Operations Manager job openings at Pace in the United States as of July 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.
Strategic Accounts Manager - P&C

Strategic Accounts Manager - P&C

Pace

New York, NY • On-site

Full-time

Posted 3 days ago


Job description

Pace is the AI operations partner for the world's leading insurers.
We deploy AI agents, backed by our expert insurance operations review, to take on complex insurance workflows end to end. Financial services spend nearly $400B a year on outsourced operations. We're building the layer that replaces it, working alongside the largest insurers in the world.
Role
We're looking for a Strategic Accounts Manager to embed deep P&C industry expertise directly within PACE's largest client engagements. This role partners closely with client operations leaders, PACE's Forward Deployed Engineers, and Human Quality Teams to translate operational objectives into scaled, production-grade agentic operations.
The Strategic Accounts Manager serves as the connective tissue between strategy and execution - accelerating adoption, anticipating operational and regulatory risk, and ensuring seamless transitions from pilot to enterprise scale. Success in this role is defined by measurable client outcomes, disciplined risk management, and the expansion of agentic capabilities across the client's operating model.
Responsibilities
  1. Own Strategic Client Outcomes for Agentic Operations Serve as the primary executive partner to PACE's largest P&C clients, accountable for translating client operational goals (cost, speed, quality, growth) into scaled, production-grade agentic operating models. Ensure outcomes are measured in business KPIs.
  2. Translate P&C Domain Expertise into Agentic Design Bring deep P&C operational knowledge (underwriting, policy admin, claims, distribution) directly into solution design by guiding Forward Deployed Engineers and Human Quality Teams on how workflows should be sequenced to maximize impact while maintaining regulatory and risk discipline.
  3. Orchestrate Cross-Functional Delivery at Scale Act as the connective tissue between client operations leaders, PACE's Forward Deployed Engineers, and Human Quality Teams by ensuring rapid alignment, clear decision rights, and disciplined execution as agentic solutions move from pilot to scaled production across the enterprise.
  4. Anticipate and Mitigate Operational, Regulatory, and Adoption Risk Proactively identify risks associated with agentic transitions-model drift, exception handling gaps, regulatory exposure, or quality degradation-and partner with clients and internal teams to design controls, escalation paths, and human-in-the-loop strategies before significant issues arise.
  5. Shape Long-Term Account Strategy and Expansion Define the multi-year roadmap for each strategic account, identifying where agentic capabilities can expand beyond initial use cases into adjacent operations. Serve as the voice of the client inside PACE, influencing product evolution, talent strategy, and investment priorities to deepen partnership value over time.

Our Team
We're building a small, talent-dense team with a few defining traits:
  1. Integrity: We care about working with good people who want to create a massive impact in the world. Our team aims to do the best work of their careers, knowing that it will take time and focus to build something enduring.
  2. Ambition: We're building a category-defining company: an AI-native operations layer that brings outsourced work back in-house for insurers - and eventually other service-heavy industries. We're looking for people who want real ownership, an exceptional bar, and the chance to build something generational.

At Pace, teammates grow into leaders. That can mean becoming a world-class IC, owning a product or business line, or leading teams. Whichever your path, we'll support your growth at Pace, and beyond.
We're a <20 person team, 5 days in-person in New York, and are fortunate to be partnered with leading customers and top investors to make a real impact on one of the largest industries in the world.