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19 Optimizely Project Manager Jobs Hiring Near You

... Optimizely teams to deliver predictable, high-quality outcomes.This position is ideal for experienced Enterprise Project Managers, Engagement Managers, Delivery Leads, or Consultants who thrive in ...

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by ... Salesforce and Gainsight) Ability to work effectively on multiple projects A passion for people ...

Map relationships from executives to users with the Optimizely account team * Meet with customers in person when needed (travel up to 30%) * Project manage across multiple business units within ...

Map relationships from executives to users with the Optimizely account team * Meet with customers in person when needed (travel up to 30%) * Project manage across multiple business units within ...

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by ... Salesforce and Gainsight) Ability to work effectively on multiple projects A passion for people ...

Map relationships from executives to users with the Optimizely account team * Meet with customers in person when needed (travel up to 30%) * Project manage across multiple business units within ...

Map relationships from executives to users with the Optimizely account team * Meet with customers in person when needed (travel up to 30%) * Project manage across multiple business units within ...

Map relationships from executives to users with the Optimizely account team * Meet with customers in person when needed (travel up to 30%) * Project manage across multiple business units within ...

... projects, including contributing to major product launches, and communicating progress to the documentation team and manager. * Develop and maintain up-to-date knowledge of assigned Optimizely ...

... projects, including contributing to major product launches, and communicating progress to the documentation team and manager. * Develop and maintain up-to-date knowledge of assigned Optimizely ...

... ways Optimizely solutions meet customer needs. Job Responsibilities * Work is self-generated and self-directed based on manager approved goals * Project scope becomes more strategic in nature

... projects, including contributing to major product launches, and communicating progress to the documentation team and manager. * Develop and maintain up-to-date knowledge of assigned Optimizely ...

... via Optimizely's Experimentation, Personalization, and Collaboration solutions. Our remote, global team is composed of Strategy Consultants, Solutions Architects, Designers, Project Managers ...

... Optimizely solutions meet customer needs. Job Responsibilities Work is self-generated and self-directed based on manager approved goals Project scope becomes more strategic in nature Knowledge and ...

... Optimizely. Job Responsibilities Responsible for managing multi-million-dollar book of business ... Everyone needs to support each other, share best practices, and take on team projects to make the ...

... at Optimizely. Job Responsibilities * Responsible for managing multi-million-dollar book of ... Everyone needs to support each other, share best practices, and take on team projects to make the ...

Optimizely Jobs Information

What are the key skills and qualifications needed to thrive as a Project Manager, and why are they important?

To thrive as a Project Manager, you need strong organizational, leadership, and problem-solving skills, often supported by a degree in business or a related field and relevant project management experience. Familiarity with project management software (like Microsoft Project, Asana, or Jira) and certifications such as PMP or PRINCE2 are typically required. Excellent communication, adaptability, and conflict resolution skills help you lead diverse teams and manage stakeholder expectations. These skills ensure projects are delivered on time, within budget, and to the desired quality, driving organizational success.

How does a Project Manager typically collaborate with cross-functional teams during a project lifecycle?

Project Managers play a central role in coordinating efforts across various departments such as engineering, marketing, finance, and operations. They facilitate regular meetings, set clear expectations, and ensure all stakeholders are aligned on project goals, timelines, and deliverables. Effective communication and conflict resolution skills are crucial, as Project Managers often bridge gaps between different teams to keep the project on track. This collaborative approach helps to identify potential issues early and fosters a cohesive team environment.

What does a Project Manager do?

A Project Manager is responsible for planning, organizing, and overseeing projects to ensure they are completed on time, within budget, and meet the required quality standards. They coordinate between different teams, manage resources, set deadlines, and handle any issues that arise during the project lifecycle. Project Managers also communicate progress to stakeholders and adjust plans as needed to achieve project goals.

What does a project manager actually do?

A project manager oversees planning, executing, and closing projects by coordinating teams, managing budgets, and ensuring deadlines are met. They use tools like Gantt charts and require skills in communication, organization, and risk management to deliver successful outcomes.

What is the difference between Project Manager vs Business Analyst?

AspectProject ManagerBusiness Analyst
CertificationsPMP, CAPMCBAP, CCBA
Work EnvironmentLeads projects, manages teamsAnalyzes business needs, documents requirements
Industry UsageCommon in IT, construction, engineeringCommon in IT, finance, healthcare
Primary FocusProject delivery, timelines, budgetsBusiness process, requirements, solutions

The main difference between a Project Manager and a Business Analyst is their focus. Project Managers oversee project execution, timelines, and team coordination, while Business Analysts focus on understanding business needs and defining requirements. Both roles are essential in project success but serve different functions within the project lifecycle.

What are the most popular categories at Optimizely?
Infographic showing various Project Manager job openings at Optimizely in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Senior Engagement Manager

Senior Engagement Manager

Optimizely

Austin, TX • On-site

Other

Posted 21 days ago


Job description

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.  
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. 

At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. 
Join us and become part of a company that's empowering people to unlock their digital potential! 
To get a sneak peek into our culture, find us on Instagram: @optimizely

Introduction

The Senior Engagement Manager (IC3) is a senior individual contributor role responsible for owning and delivering complex, enterprise customer onboarding programs from contract handover through go-live and early adoption.This role sits at the intersection of enterprise project delivery, customer consulting, and SaaS implementation. You will act as the primary delivery owner and senior point of contact for large, multi-stakeholder customer engagements, partnering with executive customer leaders and internal Optimizely teams to deliver predictable, high-quality outcomes.This position is ideal for experienced Enterprise Project Managers, Engagement Managers, Delivery Leads, or Consultants who thrive in high-accountability environments, enjoy customer-facing ownership, and are motivated by outcomes without formal people management responsibilities.

Job Responsibilities
  • Enterprise Onboarding & Program Delivery
    • Own end-to-end delivery of complex enterprise onboarding engagements, from sales handover through go-live
    • Manage multiple concurrent enterprise accounts, often involving multiple products, integrations, and business units
    • Define and execute structured, multi-phase onboarding plans aligned to customer business objectives
    • Balance scope, timelines, risk, and customer expectations in dynamic enterprise environments
    • Take full accountability for delivery success - not just coordination

    Typical engagement scope:

    • 25-35 active onboarding engagements (varies by complexity)
    • Enterprise SaaS, multi-product implementations
    • Hybrid Agile / Waterfall delivery models
    Senior Project Management & Risk Ownership
    • Operate autonomously as a senior delivery owner in high-complexity enterprise engagements
    • Proactively manage risk, dependencies, scope changes, and trade-offs
    • Maintain clear delivery governance through project plans, RAID logs, milestones, and executive reporting
    • Lead recovery or reset plans for at-risk or escalated accounts
    • Ensure delivery commitments align with contractual scope and customer success outcomes
    Executive & Enterprise Stakeholder Leadership
    • Serve as the senior delivery partner for Director-, VP-, and executive-level customer stakeholders
    • Lead steering committees, executive updates, and escalation conversations
    • Confidently manage discussions around timelines, scope, risk, and trade-offs
    • Translate technical delivery detail into clear, outcome-focused executive communication
    • Build long-term customer trust through clarity, transparency, and follow-through

    Cross-Functional & Partner Collaboration
    • Lead through influence, not authority
    • Partner closely with:
      • Sales & Account Executives
      • Customer Success Managers
      • Product & Engineering
      • Onboarding Specialists & Solution Architects
      • External implementation and technology partners
    • Ensure onboarding execution aligns with:
      • Enterprise commercial commitments
      • Product capabilities and roadmap realities
      • Customer business priorities and timelines
    Delivery Excellence & Organizational Impact
    • Maintain high standards of operational rigor and system accuracy across tools such as Salesforce, ClickUp, Kantata, Jira, Zendesk, and Gainsight
    • Mentor and support junior Engagement Managers through best practices and delivery guidance
    • Contribute to improvements in onboarding frameworks, templates, and delivery standards
    • Participate in cross-functional initiatives aimed at scaling enterprise delivery quality and predictability
    What Success Looks LikeCustomer & Delivery Outcomes
    • Customer Satisfaction (CSAT) 4.0
    • Customers live before or at contractual deadlines
    • Time-to-Value and onboarding progression benchmarks consistently met
    Operational Excellence
    • Utilization target 60%
    • Accurate forecasting, reporting, and time tracking
    • 10+ successful enterprise product onboardings per year
    Organizational Impact
    • Active contribution to 2+ onboarding or delivery improvement initiatives annually
    • Recognized internally as a trusted senior delivery lead and escalation partner
Knowledge and Experience
  • 5-7 years of experience in one or more of the following:
    • Enterprise Project Management
    • Digital or Technology Consulting
    • Professional Services or SaaS Implementations
    • Customer Onboarding or Customer Success (Enterprise)
  • Proven success managing multiple complex, customer-facing enterprise programs in parallel
  • Experience working with large enterprise customers, executive stakeholders, and cross-functional teams
Project Management Credentials
  • PMP, PRINCE2, or equivalent professional certification
  • Strong command of:
    • Agile, Waterfall, and Hybrid delivery methodologies
    • Risk, dependency, and change management
    • Executive-level customer communication and reporting
Technical & Domain Experience
  • Experience working with SaaS platforms and cloud-based products
  • Familiarity with:
    • Experimentation and A/B testing platforms
    • CMS, digital experience platforms, B2B/B2C commerce
    • Web technologies (HTML, CSS, JavaScript fundamentals)
  • Comfortable operating across modern delivery and CRM tools (Salesforce, Teams, ClickUp, Jira, etc.)
Education

Bachelor's degree strongly preferred or eqivalent work experience

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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