... digital customer experience, or conversion optimization * Management consulting or in‑house ... Optimizely is an equal opportunity employer and does not discriminate on the basis of race ...
51 Optimizely Customer Experience Manager Jobs Hiring Near You
... digital customer experience, or conversion optimization * Management consulting or in‑house ... Optimizely is an equal opportunity employer and does not discriminate on the basis of race ...
AI Customer Strategist
Austin, TX · On-site
$113K - $192K/yr
... experience contexts • Confident facilitating workshops and presenting to customer managers; familiarity with Optimizely AI or comparable AI agent platforms a plus Education N/A Competencies ...
AI Customer Strategist
Austin, TX · On-site
$113K - $192K/yr
... experience contexts • Confident facilitating workshops and presenting to customer managers; familiarity with Optimizely AI or comparable AI agent platforms a plus Education N/A Competencies ...
AI Customer Strategist
Austin, TX · On-site
$120K - $155K/yr
... experience contexts. * Confident facilitating workshops and presenting to customer managers; familiarity with Optimizely AI or comparable AI agent platforms a plus. Education N/A Optimizely is ...
AI Customer Strategist
Austin, TX · On-site
$120K - $155K/yr
... experience contexts. * Confident facilitating workshops and presenting to customer managers; familiarity with Optimizely AI or comparable AI agent platforms a plus. Education N/A Optimizely is ...
AI Customer Strategist
Austin, TX · On-site
$113K - $192K/yr
... experience contexts Confident facilitating workshops and presenting to customer managers; familiarity with Optimizely AI or comparable AI agent platforms a plus Education N/A Competencies Optimizely ...
AI Customer Strategist
Austin, TX · On-site
$113K - $192K/yr
... experience contexts Confident facilitating workshops and presenting to customer managers; familiarity with Optimizely AI or comparable AI agent platforms a plus Education N/A Competencies Optimizely ...
By relying on deep experience, business acumen, and technical aptitude, Sr. CSMs are a driving ... Optimizely is an equal opportunity employer and does not discriminate on the basis of race ...
By relying on deep experience, business acumen, and technical aptitude, Sr. CSMs are a driving ... Optimizely is an equal opportunity employer and does not discriminate on the basis of race ...
Position Optimizely's Agentic CMS , enabling customers to use AI agents to create, manage ... Experience selling solutions such as AI, MarTech, CMS, experimentation, personalisation, digital ...
Position Optimizely's Agentic CMS , enabling customers to use AI agents to create, manage ... Experience selling solutions such as AI, MarTech, CMS, experimentation, personalisation, digital ...
Position Optimizely's Agentic CMS , enabling customers to use AI agents to create, manage ... Experience selling solutions such as AI, MarTech, CMS, experimentation, personalisation, digital ...
Position Optimizely's Agentic CMS , enabling customers to use AI agents to create, manage ... Experience selling solutions such as AI, MarTech, CMS, experimentation, personalisation, digital ...
Position Optimizely's Agentic CMS , enabling customers to use AI agents to create, manage ... Experience selling solutions such as AI, MarTech, CMS, experimentation, personalisation, digital ...
Position Optimizely's Agentic CMS , enabling customers to use AI agents to create, manage ... Experience selling solutions such as AI, MarTech, CMS, experimentation, personalisation, digital ...
Find us on Instagram: @optimizely Introduction The Senior Customer Success Manager (Sr. CSM) is a ... By relying on deep experience, business acumen, and technical aptitude, Sr. CSMs are a driving ...
Find us on Instagram: @optimizely Introduction The Senior Customer Success Manager (Sr. CSM) is a ... By relying on deep experience, business acumen, and technical aptitude, Sr. CSMs are a driving ...
Find us on Instagram: @optimizely Introduction The Senior Customer Success Manager (Sr. CSM) is a ... By relying on deep experience, business acumen, and technical aptitude, Sr. CSMs are a driving ...
Find us on Instagram: @optimizely Introduction The Senior Customer Success Manager (Sr. CSM) is a ... By relying on deep experience, business acumen, and technical aptitude, Sr. CSMs are a driving ...
Position Optimizely's Agentic CMS , enabling customers to use AI agents to create, manage ... Experience selling solutions such as AI, MarTech, CMS, experimentation, personalisation, digital ...
Position Optimizely's Agentic CMS , enabling customers to use AI agents to create, manage ... Experience selling solutions such as AI, MarTech, CMS, experimentation, personalisation, digital ...
Position Optimizely's Agentic CMS , enabling customers to use AI agents to create, manage ... Experience selling solutions such as AI, MarTech, CMS, experimentation, personalisation, digital ...
Position Optimizely's Agentic CMS , enabling customers to use AI agents to create, manage ... Experience selling solutions such as AI, MarTech, CMS, experimentation, personalisation, digital ...
Find us on Instagram: @optimizely Introduction The Senior Customer Success Manager (Sr. CSM) is a ... By relying on deep experience, business acumen, and technical aptitude, Sr. CSMs are a driving ...
Find us on Instagram: @optimizely Introduction The Senior Customer Success Manager (Sr. CSM) is a ... By relying on deep experience, business acumen, and technical aptitude, Sr. CSMs are a driving ...
Forward Deployed Engineer
Nashua, NH · On-site
... customer teams to effectively use, manage, and extend Optimizely AI (Opal). * Cross-Functional ... Knowledge and Experience Experience: 3+ years in a customer-facing technical role (e.g., Solutions ...
Forward Deployed Engineer
Nashua, NH · On-site
... customer teams to effectively use, manage, and extend Optimizely AI (Opal). * Cross-Functional ... Knowledge and Experience Experience: 3+ years in a customer-facing technical role (e.g., Solutions ...
Forward Deployed Engineer
Austin, TX · On-site
... for customer teams to effectively use, manage, and extend Optimizely AI (Opal). • Cross ... Knowledge and Experience Experience: 3+ years in a customer-facing technical role (e.g., Solutions ...
Forward Deployed Engineer
Austin, TX · On-site
... for customer teams to effectively use, manage, and extend Optimizely AI (Opal). • Cross ... Knowledge and Experience Experience: 3+ years in a customer-facing technical role (e.g., Solutions ...
Optimizely's impressive customer list includes eBay, FOX, IBM, The New York Times and many more ... Project manage across multiple business units within accounts * Work with internal departments to ...
Optimizely's impressive customer list includes eBay, FOX, IBM, The New York Times and many more ... Project manage across multiple business units within accounts * Work with internal departments to ...
Forward Deployed Engineer
Manhattan, NY · On-site
... for customer teams to effectively use, manage, and extend Optimizely AI (Opal). • Cross ... Knowledge and Experience Experience: 3+ years in a customer-facing technical role (e.g., Solutions ...
Forward Deployed Engineer
Manhattan, NY · On-site
... for customer teams to effectively use, manage, and extend Optimizely AI (Opal). • Cross ... Knowledge and Experience Experience: 3+ years in a customer-facing technical role (e.g., Solutions ...
Forward Deployed Engineer
Austin, TX · On-site
... customer teams to effectively use, manage, and extend Optimizely AI (Opal). Cross-Functional ... Knowledge and Experience Experience: 3+ years in a customer-facing technical role (e.g., Solutions ...
Forward Deployed Engineer
Austin, TX · On-site
... customer teams to effectively use, manage, and extend Optimizely AI (Opal). Cross-Functional ... Knowledge and Experience Experience: 3+ years in a customer-facing technical role (e.g., Solutions ...
Optimizely's impressive customer list includes eBay, FOX, IBM, The New York Times and many more ... Project manage across multiple business units within accounts * Work with internal departments to ...
Optimizely's impressive customer list includes eBay, FOX, IBM, The New York Times and many more ... Project manage across multiple business units within accounts * Work with internal departments to ...
Optimizely's impressive customer list includes eBay, FOX, IBM, The New York Times and many more ... Project manage across multiple business units within accounts * Work with internal departments to ...
Optimizely's impressive customer list includes eBay, FOX, IBM, The New York Times and many more ... Project manage across multiple business units within accounts * Work with internal departments to ...
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Lead Consultant, Strategy & Value
Nashua, NH • On-site
Optimizely •
Software Development • 1 - 5K employees1,001 - 5,000 employees
Other
Re-posted 24 days ago
Key responsibilities
Help clients develop business cases and advise them on how to extract value from products and services.
Develop and lead customer workshops on digital strategy and create strategic and financial presentations for C‑Level stakeholders.
Support account executives with deal strategy and contribute to scaling knowledge and creating industry-facing thought leadership.
Job description
Introduction
#J-18808-LjbffrThe Strategy & Value Consultant is a customer-facing expert who helps clients develop business cases and advise them on how to extract value from our products and services. You will be a core member of the Sales team, working directly on high-value client engagements to develop business cases and map out customer goals and outcomes. You will also develop into a subject matter expert who will drive research, create scalable materials, and coach others in the business on better understanding and positioning the value of our products and services.
The Strategy & Value Consulting Team is a very high-profile team at Optimizely, led by our VP of Value and working directly with our CEO, CRO, VP of Product Strategy, and many other senior leaders. Your work will help shape the direction and future of Optimizely’s business and value positioning.
Job Responsibilities- Quantifying the impact of working with Optimizely
- Devising strategies and roadmaps together with clients, sales, and services
- Coaching customers on how to translate the challenges of their current tooling into core business goals, milestones, and specific priorities
- Developing and leading customer workshops on digital strategy, based on your industry knowledge and context from research
- Developing C‑Level strategic and financial presentations to provide honest guidance and establish realistic long-term goals
- Refining ROI/TCO models and frameworks, developing client‑facing online tools and frameworks
- Supporting Account Executives as thought partners on the deal strategy
- Scaling your knowledge throughout the go‑to‑market organization
- Contributing to financial and strategic case studies
- Publishing industry‑facing thought leadership and representing Optimizely as a thought leader at external events
- Partnering with Sales, Solutions Engineering, and post‑sales Professional Services to continuously improve the enterprise sales approach
- Guiding customers on the onboarding support they will need to realize their goals, and defining a value roadmap to make this a digestible process
- 4+ years of experience in customer-facing roles in Analytics, digital customer experience, or conversion optimization
- Management consulting or in‑house strategy for digital or technology firms
- SaaS, ideally for a customer experience technology
- Ability to facilitate executive level discussions, understanding the motivations and concerns of C‑level executives and connecting your messaging to them
- Basic understanding of the MarTech landscape and how different SaaS tools are used to achieve different outcomes
- Ability to explain strategy and concepts to executives, technical teams, practitioners, and other stakeholders
- Ability to thrive in ambiguity and help define a structure
- Proven communication and presentation skills
- Experience in both qualitative and quantitative analysis, financial / business case models
- Ability to understand, interact with, and advise various C‑level stakeholders
- Familiarity with customer experience technology, able to understand digital analytics and design / product / CRO processes
- Experience working with sales management and field sales
- Familiarity with value-based selling or value consulting is helpful
Bachelor's of Science or Business Administration preferred or equivalent work experience
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
About Optimizely
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
2010