7 Intoxalock Customer Experience Manager Jobs Hiring Near You

Who We Are:
At Intoxalock a member of the Mindr family of brands, we are dedicated to being a force for good. That's why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe.
Always aware. Always Guiding. Never Restricting or judging.
What You'll Be Doing
The Install Technician is responsible for correctly and efficiently installing and maintaining the Intoxalock interlock device in customer vehicles. This includes installations, recalibrations, removals, and more. Should there be issues involved in an installation or wiring of the Intoxalock equipment, the Technician will be responsible for diagnosing the issue and providing a solution. Technicians are also required to provide activation instructions and training to customers.

• Installation, calibration, repair and removal of breath alcohol ignition interlock devices in accordance to state program rules.
• Provide technical support to customers.
• Facilitate on-site training of customers with the activation and operation of an ignition interlock device.
• Install Intoxalock interlock devices into customer vehicles.
• Troubleshoot/diagnose reports of malfunctioning devices.
• Report any suspicion of equipment tampering or attempt to bypass.
• Follow all Intoxalocks-specified procedures, which include but are not limited to, the requirement of connected all state-specified components.
• All other duties as assigned.

What You'll Bring to the Table:

• High School Diploma or GED is required
• 2+ years of hands-on experience with 12-volt, reading schematics, and troubleshooting installations.
• Installation and servicing stereo, alarm, remote start or similar systems are preferred.
• High quality installation experience, intermediate knowledge of automotive wiring
• Experience with problem solving and resolving conflict.

Why work for us?
Check out this list of a few of the many good reasons why we are a Top Workplace:

• Wage range is $18.63-$24.04 per hour + 401(k) + benefits + $2500 sign on bonus
• Hours are: 8AM-5PM Monday-Friday
• We are the nation's largest interlock provider, and our Mission is to help people live and drive responsibly.
• Mindr won the 2024 Top Workplace Award locally and nationally-and 2024 Best Place for Working Parents Award
• Growth Oriented- 7 years of over 10%+ growth annually. Doubled in employee size over the past 2-3 years.
• A comprehensive and highly competitive benefits package, including:

• Dental Insurance
• Health Insurance
• Vision Insurance
• 401(k)
• Paid Holidays
• Paid Time Off
• Ongoing Professional Training online via Litmos
• And more

Equal Opportunity Employer
It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants based on individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.