Netpace
Netpace

62 Netpace Jobs Hiring Near You

Help Desk Analyst 1

Columbus, OH · On-site

$19.75 - $27/hr

Netpace Inc is seeking a Help Desk Analyst 1 to assist with IT automation and implementation of new technology for optimal desktop environment performance. The role involves providing desktop support ...

Help Desk Analyst 1

Columbus, OH

$19.75 - $27/hr

Help Desk Analyst (HDA1) 100% On-site OST AM: Gary Koppenhaver - gkoppenhaver@ostglobal.com DESCRIPTION: HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ...

Netpace Inc is seeking a Cisco LAN Engineer for their client Cedars Sinai Hospital. The role involves working onsite to support LAN infrastructure needs. Qualifications : Required : • CCNP/CCIE ...

Netpace Inc is a company seeking a QA Engineer to ensure the quality of their products. The role involves working with various testing tools and frameworks to deliver high-quality software.

Netpace Inc is seeking an expert RDF Designer to join their team. The role involves the design and implementation of Resource Description Framework (RDF), Semantic Data Model Design, and Tagging ...

Mobile Test Automation Engineer

Walnut Creek, CA · On-site

$51 - $67.25/hr

Netpace Inc is seeking a Mobile Test Automation Engineer. The role involves a mix of manual and automation testing for iOS and Android applications, requiring strong communication skills and the ...

Test Automation Engineer

Walnut Creek, CA · On-site

$51 - $67.25/hr

Netpace Inc is a company looking for a Test Automation Engineer. The role involves developing automated tests for various applications and ensuring the quality of software through rigorous testing ...

Sr, Network Engineer

Washington, DC · On-site

$117K - $160K/yr

Netpace Inc is seeking a Senior Network Engineer to support the Washington DC Police. The role involves conducting network assessments, documentation, and implementing security measures such as ...

Netpace Inc is a company focused on providing quality assurance solutions, and they are seeking a QA Automation Engineer to enhance their testing processes. The role primarily involves API automation ...

Cisco Network Opps Lead

Los Angeles, CA · On-site

$109K - $150K/yr

Netpace Inc is seeking a Cisco Network Opps Lead for their client, Cedars Sinai Hospital. The role involves leading network operations with a focus on Cisco technologies, ensuring efficient ...

Netpace Inc is seeking a Senior Full Stack Developer. The role involves working with various technologies such as Java, Spring, and Azure to deliver high-quality software solutions. Qualifications

Netpace Inc is seeking a Project Manager II to oversee IT projects. The role involves creating and updating project plans, troubleshooting issues, and working with stakeholders to set achievable ...

Job Summary : Netpace Inc is looking for a Software Engineer to join their team. The role involves working with Java, Spring, and cloud technologies to develop scalable microservices.

Senior Software Engineer---Back-End

Bellevue, WA · On-site

$137K - $181K/yr

Netpace Inc is a startup team focusing on industry-leading research for autonomous cloud/networking technologies. They are seeking a Senior Software Engineer to develop innovative solutions and ...

Netpace Inc is a technology company seeking a Software Engineer II. The developer will focus on refactoring and productionizing invoice processing and a variety of customer support tools for public ...

Backend Java Developer

Pleasanton, CA · On-site

$56 - $72.75/hr

Netpace Inc is seeking a Backend Java Developer with strong expertise in Java, Spring Boot, and microservices. The role focuses on developing and maintaining backend systems with a strong emphasis on ...

Full stack UI Developer

San Ramon, CA · On-site

$54.75 - $71.25/hr

Netpace Inc is seeking a Full stack UI Developer to join their team. The role involves developing front-end web applications using HTML5, CSS3, and JavaScript, as well as working with frameworks like ...

Netpace Inc is a company seeking a Linux Systems Administrator to manage their production datacenters. The role involves running microservices on bare metal, setting up new datacenters, ensuring ...

Netpace Inc is a company seeking a Junior Project Manager to join their team. The role involves partnering with vendors and internal stakeholders while working within a cross-functional team ...

Netpace Inc is seeking a Field Engineer 3 to assist with the preparation of laptops and desktops for refresh. The role involves imaging and installing software, as well as unboxing new hardware and ...

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Netpace Jobs Information

What makes Netpace an attractive place to work?

Netpace is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace is characterized by a collaborative environment, where employees can engage in creative problem-solving and work on cutting-edge projects, fostering a sense of camaraderie and shared purpose. Joining Netpace offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, making it an attractive destination for individuals seeking a challenging and rewarding career.

What are the most popular job types at Netpace?

Infographic showing various job openings at Netpace in the United States as of September 2026, with employment types broken down into 96% Full Time, 2% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Help Desk Analyst 1

Columbus, OH • On-site

Netpace Inc
Professional, Scientific, and Technical Services • 51 - 200 employees

$19.75 - $27/hr

Full-time

Re-posted 21 days ago


Job description

Job Summary:
Netpace Inc is seeking a Help Desk Analyst 1 to assist with IT automation and implementation of new technology for optimal desktop environment performance. The role involves providing desktop support, troubleshooting issues, and ensuring customer satisfaction in a service-oriented environment.
Responsibilities:
• Understanding of Desktop Support and Software Licensing Services.
• Ability to image machines and install complicated software.
• Uses creativity and innovation to automate and streamline processes and procedures.
• Understands customer support, likes to work with people and can ensure that the customer is satisfied.
• Ability to troubleshoot in a high level systematic way. Ability to identify issues, research cause, and remediate.
• Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
• Troubleshoots basic network, software, printing and/or installation problems
• Supports staff hardware moves for facility reorganization.
• Experience with ServiceNow and Knowledge Base preferable.
• Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
• Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
Qualifications:
Required:
• Understanding of Desktop Support and Software Licensing Services.
• Ability to image machines and install complicated software.
• Uses creativity and innovation to automate and streamline processes and procedures.
• Understands customer support, likes to work with people and can ensure that the customer is satisfied.
• Ability to troubleshoot in a high level systematic way. Ability to identify issues, research cause, and remediate.
• Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
• Troubleshoots basic network, software, printing and/or installation problems
• Supports staff hardware moves for facility reorganization.
• Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
• Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
• Strong communication/leadership skills.
• Strong influence, collaboration and negotiation experience.
• Ability to collaborate with supporting resources across business and/or functional lines.
• Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
• Act as the escalation point for high priority support issues.
• Ability to interpret end user license agreements.
• Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
• Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
• Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
• Must be knowledgeable in the English language/speak clearly and understandably use the English language.
• Ability to understand and follow processes established for the Service Desk.
• 2 Years IT experience.
• 2 Years Troubleshooting experience.
• 2 Years experience documenting procedures.
Preferred:
• Experience using ServiceNow is required.
• Retail customer service experience is desired.
• Service Desk experience is required.
Company:
Netpace is a Data-Driven company excelling in AI, IT Consulting and Staffing Solutions. Founded in 1996, the company is headquartered in San Ramon, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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About Netpace

Sourced by ZipRecruiter

Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.

Industry

Professional, scientific, and technical services

Company size

51 - 200 Employees

Headquarters location

San Ramon, CA, US