NeoGenomics
NeoGenomics

31 Neogenomics Customer Service Representative Jobs Hiring Near You

NeoGenomics is looking for a Biomedical Site Specialist who wants to learn to continue to learn in ... Coordinate third-party vendor services, including scheduling visits, obtaining quotes, processing ...

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NeoGenomics Jobs Information

Do workers at NeoGenomics get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

Does NeoGenomics pay people when they’re sick?

Yes. Most people get paid when they’re sick.
72% of people say they would get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and June 2026.

At NeoGenomics, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from NeoGenomics affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between May 2025 and June 2026.

Do people get paid time off at NeoGenomics?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and June 2026.

Do workers at NeoGenomics worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and November 2025.

Do NeoGenomics workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at NeoGenomics?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and June 2026.

Do NeoGenomics managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and November 2025.

Do jobs at NeoGenomics spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at NeoGenomics?

Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at NeoGenomics feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at NeoGenomics get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at NeoGenomics?

Most people feel stressed out here.
81% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at NeoGenomics enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at NeoGenomics recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at NeoGenomics?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at NeoGenomics?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think NeoGenomics’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how NeoGenomics is doing?

Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Neogenomics?
Infographic showing various Customer Service Representative job openings at Neogenomics in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 70% Physical, and 30% Remote job distribution.
Oncology Sales Specialist- N.VA/DC

Full-time

Medical, Retirement, PTO

Posted 23 days ago


NeoGenomics rating

8.0

Company rating: 8.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

38th of 103 rated laboratories


Job description

Description
Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.
We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!
NeoGenomics has an opening for an Oncology Sales Specialist who wants to continue to learn in order to allow our company to grow. The ideal candidate will be located in North Virginia or DC . This position will work a territory including greater Huntington, Parkersburg, Morgantown, Elkins, Harrisonburg, Hagerstown, Washington, and Fredericksburg area.
Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:
As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.
Position Summary:
The Oncology Sales Specialist (OSS) is an oncology diagnostic sales rep that serves as an overlay specialist. The OSS is responsible for supporting oncology customers and opportunities within the assigned territory. The OSS is responsible for ensuring coordination of sales efforts with the respective Territory Business Manager(s) (TBMs) and Regional Director (RD). The OSS will proactively identify opportunities and target new oncology groups to sell oncology products and focus on growth of new products. The OSS will work closely with the TBM to understand the oncology customer's needs, align on solutions, negotiate and close. The OSS will also be responsible for expanding or upselling within current oncology groups.
The OSS will be expected to interact with hematologist/oncologists, medical oncologists, academic oncologists, surgical oncologists and gynecologic oncologists, as necessary, and this interaction will take place, but is not limited to, oncology groups, hospital oncology groups, academic centers, pathology lab, interventional radiology suites and surgery centers.
Core Responsibilities:
  • Strong knowledge of and ability to learn NeoGenomics products, services, processes, policies, key internal teams, as well as competitor's products, services, policies and practices, and payer/reimbursement landscape
  • Achieves annual sales and/or profit goals through efficient management and satisfaction of customer needs within assigned region
  • Works with TBM(s) to engage with Tier A, B, C accounts
  • Engages with Key Account Manager(s) (KAMs) (where applicable) and CSS to increase account value on Tier A and B accounts
  • Facilitates access to oncology groups based on understanding of hospital or oncologist landscape, buying patterns and clinical needs
  • Supports all oncology-based customers in a designated territory and is responsible for consultative sales and promotion of the Company's molecular products within assigned territory
  • Proactively reviews current and prospective customer base to target sales pursuits for new or existing products and facilitates introductions and targeting of oncology practices
  • Provides frequent market feedback on products, competition and market conditions to the Regional Director
  • Develops and maintains territory specific information relative to competitors and distributors in the market mix
  • Generates ideas that contribute to the territory, region, business unit, company mission and profitability.

Experience, Education and Qualifications:
  • Bachelor's degree in Life Sciences or business-related field required (MBA preferred)
  • 5+ years of consistent success in oncology sales in diagnostic or pharma (both product
    and service) preferred
  • Strong closing skills. Prior attendance at formal sales training courses a plus
  • Exceptional interpersonal and influencing skills at all levels of the organization
  • Proven oral, written, telephone and presentation skills
  • Extensive knowledge of clinical and/or laboratory market environment and products
  • Ability to learn and retain product specific information and utilize to position the features and benefits to customers
  • Ability to work under deadline pressure and extra hours if needed on assignments
  • Valid driver's license for state of residence required

Travel Required:
Ability to travel as required by role (up to 75% of the time). Some overnight travel may be
required
All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Pay Range (will vary based on location & experience) On Target Earnings (OTE) - $235,000-$270,000 + car and cell phone allowance
In all instances, the salary paid will satisfy minimum salary laws.

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