60 Neogenomics Customer Service Representative Jobs Hiring Near You

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We offer a comprehensive and competitive compensation package designed to support long-term professional success. This includes a strong base salary complemented by equity participation through a long-term incentive program and annual bonus. Physicians benefit from a generous time off and reimbursement for state licensing fees and may provide sign-on and relocation assistance where applicable. This structure reflects a commitment to clinical excellence, professional growth, and overall physician well-being.

NeoGenomics is looking for a Clinical Director of Digital Pathology who wants to learn to continue to learn in order to allow our company to grow. This position can be onsite in Aliso Viejo, CA or remote with frequent travel to various laboratory sites.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

As the Clinical Director of Digital Pathology you are a physician leader responsible for advancing the clinical strategy, adoption, and utilization of digital pathology technologies across the organization. Serving as the primary medical subject matter expert, you will partner closely with the Enterprise Head of Digital Pathology and cross-functional stakeholders to support innovation, clinical excellence, regulatory compliance, and the integration of digital pathology and AI-enabled solutions with in NeoGenomics’ Medical Services. In this role you will also serve as a staff pathologist providing diagnostic interpretation and clinical expertise in support of high-quality pathology services.

Responsibilities:

• Provide clinical leadership and inform strategic direction for digital pathology initiatives, including technology selection, implementation, scaling, and continuous improvement
• Serve as the primary medical expert for digital pathology platforms, image analysis tools, and AI-enabled diagnostic applications
• Partner with the Enterprise Head of Digital Pathology to align clinical priorities with enterprise digital pathology strategy, implementation, and adoption efforts
• Provide medical leadership and direct support of validation and verification studies for digital pathology systems and AI tools
• Evaluate, validate, and support the clinical deployment of emerging digital pathology and AI/ML technologies
• In collaboration with Quality and Regulatory teams and site laboratory directors, ensure compliance with relevant regulatory requirements
• Collaborate with Product, R&D, Business Development, Informatics, and Digital Transformation teams to drive innovation and support the digital pathology roadmap
• Partner with IT teams to ensure robust system integration, interoperability, cybersecurity, and data integrity
• Guide the clinical adoption of digital workflows, including change management, training, and performance monitoring
• Serve as a clinical liaison for external collaborators, including academic partners, industry partners, and regulatory bodies
• Interact with our clients for pre-analytical, analytical, and post-analytical questions
• Perform diagnostic interpretation of biopsy and/or cytology material to include gross and microscopic evaluation, dictation and electronic release of reviewed cases
• Read and interpret laboratory data
• Perform quality control and assurance procedures and participate in departmental professional quality control and quality assurance activities
• Work closely with clinical and administrative staff to ensure the highest standards of TAT, quality, and customer service are maintained
• Provide expertise and assistance to technologists and technicians to resolve case issues
• Build effective relationships with referring physicians and ensure excellent client follow-up
• Assist in developing new testing services based on medical/scientific advances and patient/client needs

Education, Experience & Qualifications:

• M.D. or D.O degree and board certification in Anatomic Pathology or Anatomic and Clinical Pathology required
• Active unrestricted Medical License to practice in the state of CA or FL and state of residency with a willingness to obtain additional licenses as requested
• Ability to fulfill CLIA ’88 if required
• Fellowship training in clinical/pathology informatics preferred
• Minimum of 3 years of post-training experience in digital and computational pathology, including hands-on experience with whole-slide imaging platforms and image management systems
• Minimum of 3 years of experience in a clinical and/or reference laboratory environment
• Demonstrated expertise with image analysis software and AI/ML applications in pathology
• Proven track record in validation, implementation, and clinical deployment of digital pathology and AI tools
• Strong background in pathology informatics; fellowship training in clinical informatics or pathology informatics preferred
• Proven track record as a productive member of a multi-disciplinary team, including a demonstrated ability to work collaboratively with peers in a matrixed, cross-functional healthcare environment
• Record of obtaining required information related to identifying needs and potential solutions, analyzing or improvising the most appropriate solution, and determining and documenting the most appropriate course of action
• Experience using an automated laboratory information system (LIS) which features online transcription and reporting, and electronic signature
• Superior communication, collaboration, business and clinical judgment, emphasis on turnaround time, and organizational development skills are essential for success
• Ability to manage competing priorities in a fast-paced, high-volume environment

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