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NeoGenomics
NeoGenomics

21 Neogenomics Sales Jobs Hiring Near You

NeoGenomics Laboratories

Medical Science Liaison

The MSL position is responsible for working adjacently with their designated NeoGenomics' field based clinical sales team to provide additional scientific and medical support. They will help to ...

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NeoGenomics Jobs Information

Do workers at NeoGenomics get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

Does NeoGenomics pay people when they’re sick?

Yes. Most people get paid when they’re sick.
72% of people say they would get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and June 2026.

At NeoGenomics, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from NeoGenomics affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between May 2025 and June 2026.

Do people get paid time off at NeoGenomics?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between June 2025 and November 2025.

Do workers at NeoGenomics worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and November 2025.

Do NeoGenomics workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it for NeoGenomics workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and November 2025.

How easy is it to get time off at NeoGenomics?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and June 2026.

Do NeoGenomics managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and November 2025.

Do jobs at NeoGenomics spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at NeoGenomics?

Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and June 2026.

Is working at NeoGenomics good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at NeoGenomics feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at NeoGenomics get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at NeoGenomics?

Most people feel stressed here.
81% of people say they often feel stressed at work.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at NeoGenomics enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at NeoGenomics recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at NeoGenomics?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at NeoGenomics?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think NeoGenomics’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how NeoGenomics is doing?

Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

What are the most popular jobs at Neogenomics?

What are the most popular categories at Neogenomics?

Infographic showing various Sales job openings at Neogenomics in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 56% Physical, 3% Hybrid, and 41% Remote job distribution.

Client Success Specialist (Durham/Fort Myers)

NeoGenomics

Fort Myers, FL • Hybrid

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

NeoGenomics rating

8.0

Company rating: 8.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

49th of 121 rated laboratories

Job description

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.
We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!
NeoGenomics has an opening for aClient Success Specialist who wants to continue to learn in order to allow our company to grow.This position is hybrid in Durham, NC or Fort Myers, FL.
Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:
As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.
Position Summary:
The Client Success Specialist (CSS) is a regional lead able to provide training, leadership, and services for a specific regional sales team and clients that exist in a given region. The CSS will perform a greater number and/or more varied amount of complex or difficult tasks and assignments related to client management and sales assistance. The CSS will work closely with Sales, Client Services, and Operations utilizing their detailed knowledge of NeoGenomics testing and support services to help coordinate the client's personalized needs within their assigned region.
Core Responsibilities:
Must demonstrate proficiency in all Core Responsibilities of a Client Services Advocate.
Prioritizes tasks as necessary to maintain a streamlined workflow within their region to resolve issues in a timely and efficient manner
Stays up-to-date on new test offerings and changes of procedures
Monitors and maintains quality and productivity objectives along with other key indicators on a
routine basis
Assesses and responds to situations where standard protocol has failed in resolving customer or sales issues and works to resolve issues with other departments.
Able to assist clients with account set-up, LIS user access and user issues, online ordering assistance,
and IT concerns
Responsible for coordinating sales support processes and implementations as well as providing
administrative support to the sales team
Spearhead new client "Fresh Start" and at-risk client "Case Management Monitoring" programs
within their regions.
Participate in sales meetings (conference and live) to include assigned regional meetings, and
disseminates pertinent information to regional teams
Training new and existing clients on Neo systems to reduce delays and outbound calls to clients; and
can serve as a NeoGenomics Application Support specialist
Experience, Education and Qualifications:
  • Bachelor's degree in Business Administration or related field is preferred but not required
  • 2+ years' experience in customer service/sales support
  • Excellent typing, data entry, and customer service skills
  • Proficient with MS Office programs and database management
  • Experience managing multiple projects
  • Strong organizational skills and attention to detail
  • Ability to adapt to changing procedures, policies, and work environment
  • Ability to communicate effectively, both written and oral
  • Ability to work in a cross-functional cross-country team environment
  • Ability to work independently and as a team player
  • Ability to handle stressful situations and demonstrate a potential for strong problem solving skills
  • Ability to communicate testing information to both a technical and non-technical audience
Travel Required:
Ability to travel as required by role(up to 20% of role)Some overnight travel may berequired.

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