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61 Nelnet Technical Support Analyst Jobs Hiring Near You

Caresoft Inc.

Technical Support Analyst

Forsyth, GA · On-site

$33 - $37/hr

Technical Support Analyst Location: : Forsyth, GA 31029 (Hybrid) Duration: Long Term Skills: Hands on experience managing Google Workspace and Google Workspace for Education and Chrome OS devices ...

Trilyon, Inc.

Technical Support Analyst

Forsyth, GA · On-site

Technical Support Analyst Location: Forsyth, GA or Decatur, GA (Hybrid) Duration: 7+ Months (with possible extension) * Manage and administer the Google Chrome Management Console for devices and ...

InterSources

Technical Support Analyst

Richmond, VA · On-site

Technical Support Analyst Location : Richmond, VA - Hybrid ABOUT THE ROLE The SCC seeks an experienced Technical Support Analyst to answer phones and emails that come into the Helpdesk. This ...

Apollo ITS

Technical Support Analyst

Richmond, VA · On-site

Title: Technical Support Analyst Location: Richmond, VA - Onsite (5 Days a Week) Duration: 3+ Months Interview: Web Cam and In-person Note: The role is funded for 400 hours. There is a strong ...

CloudShare

Technical Support Analyst

Denver, CO · On-site

$60K/yr

We are looking for a customer-focused and technically skilled Technical Support Analyst to join our growing global team. In this role, you will provide high-quality technical support and ...

CloudShare

Technical Support Analyst

Denver, CO · On-site

$60K/yr

We are looking for a customer-focused and technically skilled Technical Support Analyst to join our growing global team. In this role, you will provide high-quality technical support and ...

adareps

Technical Support Analyst

Vandalia, OH

Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst provides on-site and remote technical support for end-user computing, local infrastructure ...

New

Doyon Limited

Technical Support Analyst

Plano, TX · On-site

The Technical Support Analyst is responsible for receiving information, diagnosing symptoms, and resolving IT-related problems. This position will need to deliver Client service within specified ...

Bravens

Technical Support Analyst

Richmond, VA

Technical Support Analyst Location(s): Richmond, VA Role Description, Day to Day: A new online regulatory platform was launched to enable charitable organizations to submit digital applications and ...

Dillard's

Technical Support Analyst

Little Rock, AR · On-site

Dillard's is looking for a Technical Support Analyst to join our Data Center team in Little Rock, Arkansas. The main objective of this role is to support Dillard's IT service users by resolving ...

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Nelnet Jobs Information

What is it like to work at Nelnet?

Nelnet is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.

As a leading provider of education and financial services, Nelnet has a diverse team structure with various departments, including education services, financial services, and technology, working together to achieve its mission of helping people access higher education and financial stability.

Working at Nelnet may appeal to candidates who are passionate about education and financial services, as the company offers opportunities for professional growth, flexible work arrangements, and a comprehensive benefits package, making it an attractive option for those seeking a stable and rewarding career.

What makes Nelnet an attractive place to work?

Nelnet is a leading provider of education and financial services, with a long history of innovation and commitment to helping students achieve their educational goals. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and advancement in a stable and supportive setting. By joining Nelnet, individuals can contribute to making a positive impact on the lives of students and families, while also advancing their own careers and skills in a rapidly evolving industry.

Do workers at Nelnet get paid breaks?

Yes. Most people get paid breaks.
91% of people say they get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Nelnet pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

At Nelnet, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Nelnet affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Nelnet?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 42% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers at Nelnet worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Nelnet workers get to choose the shifts they work?

Most people get to choose which shifts they work.
81% report that they have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Nelnet workers to change shifts?

Most people find it easy to change shifts.
93% of people report that it’s easy to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and December 2025.

How easy is it to get time off at Nelnet?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Nelnet managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Nelnet spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Nelnet?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.

Is a Nelnet job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Is working at Nelnet good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Nelnet feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Nelnet get to take their breaks without interruption?

Most people get breaks without interruption.
96% of people report that they get to take their breaks without interruption.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Nelnet?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Nelnet enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Nelnet recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Nelnet?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Nelnet?

Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Nelnet’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Nelnet is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and July 2026.
What other companies are hiring for Technical Support Analyst jobs?
What are the most popular jobs at Nelnet?
What are the most popular categories at Nelnet?
Infographic showing various Technical Support Analyst job openings at Nelnet in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 62% Physical, 2% Hybrid, and 36% Remote job distribution.

Technical Support Analyst

Caresoft Inc.

Forsyth, GA • On-site

$33 - $37/hr

Contractor

Re-posted 10 days ago

Job description

Title:  Technical Support Analyst
Location: :  Forsyth, GA 31029 (Hybrid)
Duration: Long Term
 
Skills:
Hands on experience managing Google Workspace and Google Workspace for Education and Chrome OS devices
Providing IT support or systems administration in an enterprise environment.
Proficiency with Google Admin Console, Chrome Management Console and Google workspace
Proficiency in Apple products and Mac support
Knowledge of network connectivity, Wi-Fi troubleshooting and endpoint security best practices
Experience supporting web-based applications and learning management systems (LMS)