Nelnet
Nelnet

28 Nelnet Application Support Analyst Jobs Hiring Near You

Accountant III - Nelnet Bank

Lincoln, NE · On-site

$75K - $105K/yr

That support comes through in our work, as we are united by our mission of creating opportunities ... Develop, prepare, and analyze financial and operational data while performing a variety of daily ...

Third-Party Risk Analyst

Lincoln, NE · On-site

$60K - $70K/yr

The Third-Party Risk Analyst is a contributor within Nelnet's Risk Management team. This role ... Participate in and support the delivery of third-party risk management training for Nelnet ...

... Nelnet team, you're part of a community invested in the success of each individual. That support ... Provide leadership, guidance, and mentorship to a team of vulnerability analysts and application ...

... analyze social media outcomes. - Understand and articulate Nelnet's business lines, product/service offerings and markets to prospective associates and current interns. - Support Nelnet's intern ...

... Nelnet team, you're part of a community invested in the success of each individual. That support ... analyses of current environments, controls, and programs. * Review requirements with application ...

Marketing Content Intern

Centennial, CO · On-site

$15.50 - $20.50/hr

Nelnet Diversified Services is looking for a Marketing Content Intern to support marketing and ... analytics tools is a plus. * Strong written and verbal communication skills. * Detail-oriented ...

Engagement Specialist II

Lincoln, NE · On-site

$32K - $37K/yr

... Nelnet team, you're part of a community invested in the success of each individual. That support ... Analyze participation, engagement, feedback, and program performance data to identify trends ...

Staff Auditor

Lincoln, NE · On-site

$55K - $60K/yr

... Nelnet team, you're part of a community invested in the success of each individual. That support ... Ability to analyze data. * Ability to understand basic accounting and auditing standards, financial ...

IT Project Manager - NDS

Lincoln, NE · On-site

$85K - $101K/yr

... Nelnet team, you're part of a community invested in the success of each individual. That support ... In this role, you will lead cross-functional teams through the full lifecycle of application ...

Intern Program - Agentic AI

Lincoln, NE · On-site

$13 - $17.50/hr

At Nelnet, we're so much more than what you think-and we're just getting started. So, no matter ... Project Support & Training: Conduct meetings with various teams to understand project requirements ...

Accounting Intern

Lincoln, NE · On-site

$16 - $18/hr

At Nelnet, we're so much more than what you think-and we're just getting started. So, no matter ... analysis assistance, including month end close and ad hoc requests. 2. Assist with clerical ...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and ... These tools are used to support human review and do not make hiring decisions. A recruiter reviews ...

Legal Counsel - Corporate

Lincoln, NE · On-site

$125K - $165K/yr

... Nelnet team, you're part of a community invested in the success of each individual. That support ... The ideal candidate will bring strong analytical skills and practical legal judgment to navigate ...

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Nelnet Jobs Information

What is it like to work at Nelnet?

Nelnet is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.

As a leading provider of education and financial services, Nelnet has a diverse team structure with various departments, including education services, financial services, and technology, working together to achieve its mission of helping people access higher education and financial stability.

Working at Nelnet may appeal to candidates who are passionate about education and financial services, as the company offers opportunities for professional growth, flexible work arrangements, and a comprehensive benefits package, making it an attractive option for those seeking a stable and rewarding career.

What makes Nelnet an attractive place to work?

Nelnet is a leading provider of education and financial services, with a long history of innovation and commitment to helping students achieve their educational goals. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and advancement in a stable and supportive setting. By joining Nelnet, individuals can contribute to making a positive impact on the lives of students and families, while also advancing their own careers and skills in a rapidly evolving industry.

Do workers at Nelnet get paid breaks?

Yes. Most people get paid breaks.
91% of people say they get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Nelnet pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

At Nelnet, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Nelnet affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Nelnet?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 42% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers at Nelnet worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Nelnet workers get to choose the shifts they work?

Most people get to choose which shifts they work.
81% report that they have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Nelnet workers to change shifts?

Most people find it easy to change shifts.
93% of people report that it’s easy to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and December 2025.

How easy is it to get time off at Nelnet?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Nelnet managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Nelnet spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Nelnet?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.

Is a Nelnet job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Is working at Nelnet good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Nelnet feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Nelnet get to take their breaks without interruption?

Most people get breaks without interruption.
96% of people report that they get to take their breaks without interruption.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Nelnet?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Nelnet enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Nelnet recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Nelnet?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Nelnet?

Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Nelnet’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Nelnet is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and July 2026.
What are the most popular categories at Nelnet?
Infographic showing various Application Support Analyst job openings at Nelnet in the United States as of July 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 65% Physical, and 35% Remote job distribution.

Portfolio Performance Analyst - Nelnet Financial Services

Nelnet, Inc.

Lincoln, NE • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


Nelnet rating

8.2

Company rating: 8.2 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

46th of 150 rated financial services


Job description

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
The Portfolio Performance Analyst, reporting to the Director of Analytics, monitors and analyzes the performance of consumer loans, student loans, securitizations, and other financial services asset classes, translating complex data into clear narratives and actionable recommendations for leadership. The ideal candidate is naturally curious, enjoys working with data, and thrives in a collaborative environment where identifying trends, surfacing risks, and helping drive strategic decisions define success. This role partners closely with the Business Intelligence team and cross-functional stakeholders to shape portfolio insights that inform business outcomes.
Key Responsibilities
  • Portfolio Monitoring and Analysis: Proactively monitor portfolio performance to identify trends, anomalies, risks, and opportunities, developing a clear understanding of what is changing, why it may be happening, and where deeper analysis is needed.
  • Recommendations to Leadership: Develop and present recommendations to management based on portfolio analysis, and stay actively engaged with business partners to help drive follow-through and meaningful outcomes.
  • Data Storytelling and Communication: Communicate findings clearly and effectively, using data to tell a compelling story for both technical and non-technical audiences.
  • Analytical Frameworks: Build and maintain consistent analytical frameworks that enable repeatable, high-quality work and create continuity across the team.
  • Data Extraction and Analysis: Draw on SQL, Excel, and modern analytical tools to extract, organize, and analyze data from multiple sources.
  • AI and Automation Adoption: Leverage and experiment with AI tools and technologies to enhance productivity, analysis, and insight generation.
  • Collaboration: Work with stakeholders across the organization to understand business needs, frame analytical questions, and align analysis to portfolio priorities.
  • Partnership with the BI Team: Work closely with the Business Intelligence team, including requesting and refining charts, dashboards, and tables to support analysis and storytelling.
  • Data Quality and Availability: Partner with key stakeholders across the organization to improve data quality, reporting efficiency, and data availability.

**Pay Range for this role is - $80,000 - $100,000
Education
Bachelor's degree in finance, economics, data analytics, business, statistics, mathematics, or a related field is preferred, but applicable experience in an analytical or business-related role will also be considered.
Required Skills and Experience
  • Minimum of 4-6 years in an analytical, finance, business intelligence, risk, credit, portfolio management, or related business role.
  • Strong proficiency in SQL and Excel, including data extraction, joins, aggregations, lookup logic, pivot tables, trend analysis, reconciliations, and scenario analysis.
  • Hands-on work with Snowflake or other cloud-based data warehouses.
  • Practical use of AI tools (such as ChatGPT, Claude, or similar) for analytical work, including generating SQL, summarizing datasets, drafting analytical narratives, or accelerating documentation.
  • Strong attention to detail and problem-solving skills, with the ability to investigate complex data questions and determine practical answers.
  • Ability to operate effectively in ambiguous situations, demonstrating resourcefulness and independent judgment to find workable paths forward without requiring step-by-step direction.
  • Effective communication and interpersonal skills, with the ability to translate analytical findings for both technical and non-technical audiences.
  • Ability to work independently or collaborate effectively as part of a team.

Helpful Skills and Experience
  • Prior work with consumer loans, private student loans, home improvement lending, securitizations, or other credit products.
  • Exposure to credit, lending, or portfolio performance concepts such as delinquency, charge-offs, losses, prepayments, vintage analysis, or repayment behavior.
  • Experience communicating analytical findings and recommendations to senior management.
  • Working knowledge of Python, R, or similar languages for analysis, validation, or workflow automation.
  • Comfort with forward-looking models, forecasting, or regression analysis for credit loss estimation.
  • Familiarity with SSMS, Power BI, or other data analysis and visualization tools.
  • Demonstrated ability to work with large, complex datasets.

This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates Living within 30 miles our Lincon Nebraska office location to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days per week.
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.
Nelnet is a Drug Free and Tobacco Free Workplace.
Use of Artificial Intelligence in Hiring
We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

What Nelnet employees say

Pay

Benefits

Hours and flexibility

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About Nelnet

Sourced by ZipRecruiter

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Lincoln, NE, US

Year founded

2003