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70 National Express Operations Supervisor Jobs Hiring Near You

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National Express Jobs Information

What is it like to work at National Express?

National Express is a company that values customer satisfaction and employee engagement, striving to create a positive and inclusive work environment.

The company operates a diverse range of transportation services, including bus and coach travel, and has a structured team approach with various departments working together to achieve its mission. National Express aims to provide safe, reliable, and efficient transportation services to its customers.

Working at National Express may appeal to individuals who are passionate about the transportation industry and are looking for a dynamic and challenging work environment where they can contribute to the company's mission and values.

What makes National Express an attractive place to work?

National Express is a leading transport provider with a long history of innovation and a strong presence in the UK and European markets. The company offers a dynamic work environment that values collaboration, diversity, and employee development, with opportunities for career growth and professional advancement in a stable and secure setting. Joining National Express can provide individuals with a chance to contribute to the company's mission of connecting people and communities, while also developing their skills and expertise in a rapidly evolving industry.

Do workers at National Express get paid breaks?

Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and December 2025.

Does National Express pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
53% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and January 2026.

Is the health insurance from National Express affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between April 2025 and January 2026.

Do people get paid time off at National Express?

Most people get paid time off work.
67% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and January 2026.

Do workers at National Express worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2025.

Do National Express workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it for National Express workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.

How easy is it to get time off at National Express?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.

Do National Express managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2025.

Do jobs at National Express spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at National Express?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

Is working at National Express good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
90% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at National Express feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at National Express get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and December 2025.

Is it stressful to work at National Express?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at National Express enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at National Express recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people get enough training when they start at National Express?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people get support to advance at National Express?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2025.

Do people think National Express’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers feel well informed about how National Express is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and January 2026.

What other companies are hiring for Operations Supervisor jobs?

What are the most popular jobs at National Express?

What are the most popular categories at National Express?

Infographic showing various Operations Supervisor job openings at National Express in the United States as of August 2026, with employment types broken down into 52% Full Time, and 48% Part Time. Highlights an 100% Physical job distribution.

Dispatcher - Hearst, ON

National Express LLC

Hearst, ON

CA$21/hr

Full-time

Posted 8 days ago

National Express rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

69th of 99 rated public transport

Job description

Job Requirements
Full-Time Dispatcher - Hearst, ONSign-On Bonus - $1,500Starting Wage From - $21.00/Hour + Company Benefits
Stock Transportation Ltd. (a subsidiary of National Express LLC) operates more than 2,800 school buses and serves 35+ school districts throughout Ontario, Nova Scotia and Alberta. Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of National Express Group, a global leader in transportation, we are continually focused on delivering our service promise: Getting students to school safely, on time and ready to learn. A DIVISION OF NATIONAL EXPRESS LLC National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. We operate across 34 states and three provinces. All organizations share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. National Express School (NEXS) operates more than 22,500 school buses, serves more than 550 school districts in 31 states and three provinces, and transports more than 1.3 million students on a daily basis. National Express Transit (NEXT) operations transport more than 22 million passengers annually with more than 2,800 vehicles. National Express Shuttle (WeDriveU) serves more than nine million corporate and university passengers annually. NELLC's corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 290+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Responsibilities:
  • Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work.
  • Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time.
  • Communicates all relevant details of driving assignments to drivers to ensure proper execution.
  • Assist drivers with routing directions and directs them to perform special services when required.
  • Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies.
  • Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route.
  • Notifies District and CSC personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service.
  • Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with school board and province requirements.
  • Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery.
  • Maintains high compliance to dispatch standard operating procedures.
  • Handles customer concerns and requests for information in an expeditious and professional manner.
  • Escalates unresolved issues to management as appropriate.
  • Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager

Qualifications


  • High school diploma or GED
  • Previous dispatch experience is preferred;
  • Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
  • Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
  • Ability to read and interpret documents and instructions from customers and other team members
  • Ability to perform work activities requiring cooperation and instruction
  • Ability to function in a fast-paced environment, under substantial pressure
  • Ability to work within the appropriate level of independence
  • Ability to problem solve
  • Ability to operate two-way and emergency radio systems
  • Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
  • Ability to use Microsoft Office Program and computerized routing software.
  • Ability to work independently
  • Ability to read road and street maps
  • Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
  • Bi-lingual abilities a plus
 Stock Transportation is an Equal Opportunity EmployerNational Express has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. National Express is committed to promoting the protection and safeguarding of all children and passengers. For more information please visit http://www.stocktransportation.com
Employment Type: FULL_TIME

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