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National Express

69 National Express Route Planner Jobs Hiring Near You

National Express Corp

Router

Pickerington, OH · On-site

$17.75 - $22.50/hr

Produce and maintain a master record of all routes and provide operating copies daily * Read and ... conditions), national origin, age, physical and mental disability, marital status, sexual ...

National Express Corp

Non-CDL Driver

Johnstown, OH · On-site

$17 - $21.25/hr

Reports to duty on time and maintains route on time but in a safe manner. * Physically assists ... conditions), national origin, age, physical and mental disability, marital status, sexual ...

National Express Corp

Non-CDL Driver

Johnstown, OH

$17 - $21.25/hr

Reports to duty on time and maintains route on time but in a safe manner. * Physically assists ... conditions), national origin, age, physical and mental disability, marital status, sexual ...

Brinks

Program Manager - Route Planning

Coppell, TX · On-site

The Program Manager, Route Planner is responsible for planning up to 1500 routes a week. The routes ... sex, national origin, disability status, marital status, protected veteran status, sexual ...

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National Express Jobs Information

What is it like to work at National Express?

National Express is a company that values customer satisfaction and employee engagement, striving to create a positive and inclusive work environment.

The company operates a diverse range of transportation services, including bus and coach travel, and has a structured team approach with various departments working together to achieve its mission. National Express aims to provide safe, reliable, and efficient transportation services to its customers.

Working at National Express may appeal to individuals who are passionate about the transportation industry and are looking for a dynamic and challenging work environment where they can contribute to the company's mission and values.

What makes National Express an attractive place to work?

National Express is a leading transport provider with a long history of innovation and a strong presence in the UK and European markets. The company offers a dynamic work environment that values collaboration, diversity, and employee development, with opportunities for career growth and professional advancement in a stable and secure setting. Joining National Express can provide individuals with a chance to contribute to the company's mission of connecting people and communities, while also developing their skills and expertise in a rapidly evolving industry.

Do workers at National Express get paid breaks?

Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and December 2025.

Does National Express pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
53% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and January 2026.

Is the health insurance from National Express affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between April 2025 and January 2026.

Do people get paid time off at National Express?

Most people get paid time off work.
67% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and January 2026.

Do workers at National Express worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2025.

Do National Express workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it for National Express workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.

How easy is it to get time off at National Express?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.

Do National Express managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2025.

Do jobs at National Express spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at National Express?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

Is working at National Express good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
90% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at National Express feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at National Express get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and December 2025.

Is it stressful to work at National Express?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at National Express enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at National Express recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people get enough training when they start at National Express?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people get support to advance at National Express?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2025.

Do people think National Express’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers feel well informed about how National Express is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and January 2026.

What other companies are hiring for Route Planner jobs?

What are the most popular jobs at National Express?

What are the most popular categories at National Express?

Infographic showing various Route Planner job openings at National Express in the United States as of August 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Router

National Express Corp

Pickerington, OH • On-site

$17.75 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

National Express rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

69th of 98 rated public transport

Job description

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250 local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

 

Responsibilities:
  • Produce and maintain a master record of all routes and provide operating copies daily
  • Read and keep up to date with all documents relating to the routing program.  (Manuals, updates, maps, etc.)
  • Produce and maintain cost efficient and timely routes
  • Meet all deadlines relating to schedules set up for the routing process
  • Coordinate with Dispatch to establish route standards for time and miles
  • Provide excellent customer service when working directly with customers, parents and employees
  • Produce and maintain a written record of problems related to the routing program on a daily basis with clean copies to the General Manager weekly
  • Maintain the work area in a neat and professional condition daily
  • Maintain a professional appearance
  • Ability to work well under pressure
  • Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
  • Other duties as assigned 

Company name is: Durham School Services

  • High school diploma or GED
  • Previous dispatch experience is preferred; bi-lingual abilities a plus
  • Ability to organize and prioritize time to balance conflicting demands related to customer care and routing.
  • Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
  • Ability to problem solve in an effort to meet schedule requirements
  • Ability to operate two-way and emergency radio systems
  • Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
  • Ability to use Microsoft Office Program and computerized routing software.
  • Verbal communication skills to provide effective advice and interpretation that are readily understandable.
  • Written communication skills to prepare materials and reports
  • Customer service skills to provide excellence in customer service to internal and external stakeholders
 

Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.

We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.

At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer

The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions. 

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