The role requires strong analytical skills, use of data reporting tools, understanding of complex databases, and prior programming knowledge with any language. Provide call center application support ...
51 Midfirst Bank Software Engineer Jobs Hiring Near You
The role requires strong analytical skills, use of data reporting tools, understanding of complex databases, and prior programming knowledge with any language. Provide call center application support ...
Database Technical Lead
Oklahoma City, OK · On-site
Provide technical leadership and mentorship to SQL database developers. * Establish and enforce development standards, best practices, and reusable patterns for T-SQL and SSIS solutions.
Database Technical Lead
Oklahoma City, OK · On-site
Provide technical leadership and mentorship to SQL database developers. * Establish and enforce development standards, best practices, and reusable patterns for T-SQL and SSIS solutions.
AI Process Analyst
Oklahoma City, OK · On-site
... Engineering, or a related field * Minimum 3 years of relevant U.S.-based experience Preferred ... Experience working in a regulated industry such as banking, finance, or insurance This position is ...
AI Process Analyst
Oklahoma City, OK · On-site
... Engineering, or a related field * Minimum 3 years of relevant U.S.-based experience Preferred ... Experience working in a regulated industry such as banking, finance, or insurance This position is ...
Basic understanding of software development concepts (data structures, logic, etc.) *In order to be considered, candidates must have a minimum of 3 years of US based work experience and reside within ...
Basic understanding of software development concepts (data structures, logic, etc.) *In order to be considered, candidates must have a minimum of 3 years of US based work experience and reside within ...
The ideal candidate will have real-world experience with current design and production software, most importantly the Adobe Creative Suite. Within the Adobe Creative Suite, the candidate needs to be ...
The ideal candidate will have real-world experience with current design and production software, most importantly the Adobe Creative Suite. Within the Adobe Creative Suite, the candidate needs to be ...
Strong technical proficiency, including comfort working with aviation management systems, reporting tools, and standard business software. Availability and Work Style * Willingness and ability to ...
Strong technical proficiency, including comfort working with aviation management systems, reporting tools, and standard business software. Availability and Work Style * Willingness and ability to ...
Successful candidates will also: • Basic computer skills to include maneuvering within multiple software programs and screens at one time. • Basic computer knowledge (including MS Office) and ...
Successful candidates will also: • Basic computer skills to include maneuvering within multiple software programs and screens at one time. • Basic computer knowledge (including MS Office) and ...
Basic computer skills to include maneuvering within multiple software programs and screens at one time. * Basic computer knowledge (including MS Office) and data entry skills. * Strong problem ...
Basic computer skills to include maneuvering within multiple software programs and screens at one time. * Basic computer knowledge (including MS Office) and data entry skills. * Strong problem ...
Strong technical proficiency, including comfort working with aviation management systems, reporting tools, and standard business software. Availability and Work Style * Willingness and ability to ...
Strong technical proficiency, including comfort working with aviation management systems, reporting tools, and standard business software. Availability and Work Style * Willingness and ability to ...
Strong technical proficiency, including comfort working with aviation management systems, reporting tools, and standard business software. Availability and Work Style * Willingness and ability to ...
Strong technical proficiency, including comfort working with aviation management systems, reporting tools, and standard business software. Availability and Work Style * Willingness and ability to ...
Business Analyst - Workflow & Process Improvement
Oklahoma City, OK · On-site
$50K - $67K/yr
Basic understanding of software development concepts (data structures, logic, etc.) *In order to be considered, candidates must have a minimum of 3 years of US based work experience and reside within ...
Business Analyst - Workflow & Process Improvement
Oklahoma City, OK · On-site
$50K - $67K/yr
Basic understanding of software development concepts (data structures, logic, etc.) *In order to be considered, candidates must have a minimum of 3 years of US based work experience and reside within ...
MidFirst Bank Jobs Information
Do workers at MidFirst Bank get paid breaks?
Sometimes. Only some people get paid breaks.
53% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.
53% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.
Does MidFirst Bank pay people when they’re sick?
Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and December 2025.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and December 2025.
At MidFirst Bank, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and December 2025.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and December 2025.
Is the health insurance from MidFirst Bank affordable enough for their workers?
Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between April 2025 and December 2025.
92% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between April 2025 and December 2025.
Do people get paid time off at MidFirst Bank?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and December 2025.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and December 2025.
Do workers at MidFirst Bank worry about hours?
Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and December 2025.
94% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and December 2025.
Do MidFirst Bank workers get to choose the shifts they work?
Most people get to choose which shifts they work.
79% report that they have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.
79% report that they have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it for MidFirst Bank workers to change shifts?
Most people find it easy to change shifts.
82% of people report that it’s easy to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and December 2025.
82% of people report that it’s easy to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and December 2025.
How easy is it to get time off at MidFirst Bank?
Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and December 2025.
90% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and December 2025.
Do MidFirst Bank managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and December 2025.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and December 2025.
Do jobs at MidFirst Bank spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.
How easy is it to take sick days at MidFirst Bank?
Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.
Do people at MidFirst Bank feel treated with respect by their managers?
Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and December 2025.
82% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and December 2025.
Do people at MidFirst Bank get to take their breaks without interruption?
Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and December 2025.
78% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and December 2025.
Is it stressful to work at MidFirst Bank?
Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and December 2025.
68% of people say they often feel stressed out at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and December 2025.
Do people at MidFirst Bank enjoy their jobs?
Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and December 2025.
67% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and December 2025.
Do people at MidFirst Bank recommend working with their team?
Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and December 2025.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and December 2025.
Do people get enough training when they start at MidFirst Bank?
Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and December 2025.
76% of people report they got enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people get support to advance at MidFirst Bank?
Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.
Do people think MidFirst Bank’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.
Do workers feel well informed about how MidFirst Bank is doing?
Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and December 2025.
What other companies are hiring for Software Engineer jobs?
What are the most popular jobs at Midfirst Bank?
What are the most popular categories at Midfirst Bank?
Full-time
Posted 29 days ago
MidFirst Bank rating
8.0
Based on 22 frontline employees who took The Breakroom Quiz
55th of 142 rated banks
Job description
As a member of the Telecommunications team, the Application Support role is responsible for the implementation, maintenance, upgrades, and support of call center applications and related telephony solutions. We are looking for an experienced person with technical expertise in supporting Avaya and Verint products and multiple peripheral applications. The role requires strong analytical skills, use of data reporting tools, understanding of complex databases, and prior programming knowledge with any language.
Provide call center application support to key business unit supervisors, quality control team members, and support user configurations and issue resolution.
Work with the vendor to ensure applications are optimized, review future releases and relate the impacts to team members and business units, and plan/implement solution upgrades and additions.
Use strong analytic skills, data analysis and understanding of data structures to create multi-platform reporting. Ability to create trend analysis and exception reporting.
Engage with appropriate stakeholders to develop system requirements deliverables, work with business units to test solutions, obtain sign-off, and prepare documentation for internal change control. Strong communications skills are necessary to be able to effectively show how proposed solutions support the business units' desired goals.
Strong analytical ability to diagnose complex system issues and provide resolution. Actively monitor systems on a daily basis and respond proactively to alerts and/or outliers.
Ability to create call flow scripts and diagram the solution. Prior programming skills with any programming language are highly encouraged. Ability to understand XML/VXML code and editor tools and work with internal programming teams to implement solutions. Ability to read and comprehend complex output logs used in troubleshooting issues.
Ability to manage multiple projects in addition to daily work. Ability to plan, document, coordinate, and sequence tasks to effectively complete committed deliverables.
Document and perform business continuity testing of solutions.
Assist telecom department with general user support including moves, troubleshooting, and general assistance. Be able to obtain a working knowledge of key phone system technologies.
Position Requirements:
Strong Microsoft Excel and Visio experience is a must. Understanding of databases is strongly preferred.
Microsoft Server 201X/202X, Linux, and IP network familiarity are highly desired.
After hours work is required in addition to providing on-call support.
A bachelor's degree in Computer Science, Engineering, or a related discipline is preferred.
5+ years of working with call center applications in a system support role.
Normal work hours: 7:30am-4:30pm
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Provide call center application support to key business unit supervisors, quality control team members, and support user configurations and issue resolution.
Work with the vendor to ensure applications are optimized, review future releases and relate the impacts to team members and business units, and plan/implement solution upgrades and additions.
Use strong analytic skills, data analysis and understanding of data structures to create multi-platform reporting. Ability to create trend analysis and exception reporting.
Engage with appropriate stakeholders to develop system requirements deliverables, work with business units to test solutions, obtain sign-off, and prepare documentation for internal change control. Strong communications skills are necessary to be able to effectively show how proposed solutions support the business units' desired goals.
Strong analytical ability to diagnose complex system issues and provide resolution. Actively monitor systems on a daily basis and respond proactively to alerts and/or outliers.
Ability to create call flow scripts and diagram the solution. Prior programming skills with any programming language are highly encouraged. Ability to understand XML/VXML code and editor tools and work with internal programming teams to implement solutions. Ability to read and comprehend complex output logs used in troubleshooting issues.
Ability to manage multiple projects in addition to daily work. Ability to plan, document, coordinate, and sequence tasks to effectively complete committed deliverables.
Document and perform business continuity testing of solutions.
Assist telecom department with general user support including moves, troubleshooting, and general assistance. Be able to obtain a working knowledge of key phone system technologies.
Position Requirements:
Strong Microsoft Excel and Visio experience is a must. Understanding of databases is strongly preferred.
Microsoft Server 201X/202X, Linux, and IP network familiarity are highly desired.
After hours work is required in addition to providing on-call support.
A bachelor's degree in Computer Science, Engineering, or a related discipline is preferred.
5+ years of working with call center applications in a system support role.
Normal work hours: 7:30am-4:30pm
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What MidFirst Bank employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About MidFirst Bank
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Oklahoma City, OK, US
Year founded
1982