11 Micro Focus Technical Support Analyst Jobs Hiring Near You

Hiring Manager: John Gassner

Talent Acquisition Advisor: Archana Namasivayam

Job Code Level: DSM2

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AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

At OpenText, everything we do is based on a simple idea: The fastest way to get results is to build on what you have. Our software solutions enable organizations to do just that. Secure and scalable, with analytics built-in, they bridge the gap between existing and emerging IT-fast-tracking digital transformations across DevOps, Hybrid IT, Security, and Predictive Analytics. In the race to innovate, OpenText clients have a clear advantage. Our portfolio spans the following areas: DevOps | IT Operations| Cloud | Security | Info Governance | Big Data, Machine Learning, & Analytics

Your Impact:

Fortify on Demand (FoD) is cloud-based Application security platform portal, recognized as industry leader by Gartner MQ. FoD delivers application security as a service, providing clients with the security testing, vulnerability management, expertise, and support needed to easily create, supplement, and expand a Software Security Assurance program.

We are looking for a passionate Senior Development Manager for Fortify on Demand (FoD), a leading Application Security SaaS platform. This role is responsible for leading cross-functional development teams, ensuring the delivery, scalability, and reliability of secure software solutions, and driving innovation in application security offerings.

What the role offers:

• Lead and manage development teams responsible for the Fortify on Demand platform.
• Own end-to-end software development lifecycle including planning, design, development, testing, deployment, and operations.
• Drive secure software development practices and ensure alignment with application security standards.
• Collaborate with product management, security research, and operations teams to deliver high-quality SaaS solutions.
• Ensure platform scalability, performance, availability, and reliability.
• Support continuous integration and continuous delivery (CI/CD) pipelines andDevSecOpspractices.
• Manage technical roadmap and align team priorities with businessobjectives.
• Mentor and develop team members; foster a culture of innovation, accountability, and continuous improvement.
• Manage technical debt and continuously improve system architecture.
• Coordinate incident response and ensure timely resolution of production issues.

What you need to succeed:

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.
• 8+ years of experience in software development, with at least 3+ years in a leadership or management role.
• Strong experience in SaaS product development and cloud-nativearchitectures.
• Experience with application security concepts such as SAST, DAST, or software composition analysis.
• Proficiencyin modern programming languages (e.g., .NET, HTML/CSS/JS) and cloud platforms (e.g., AWS, Azure, or GCP).
• Experience with agile methodologies and development best practices.
• Strong problem-solving skills and the ability to make data-driven decisions.
• Preferred Qualifications:
  • Experience with Fortify products or application security platforms.
  • Knowledge of DevSecOps practices and security automation.
  • Experience managing distributed or global teams.
  • Familiarity with compliance standards such as OWASP, SOC2, or ISO 27001.
• Leadership Expectations:
  • Build, lead, and retain high-performing development teams.
  • Promote a culture of security-first mindset and development excellence.
  • Communicate effectively with technical and non-technical stakeholders.
  • Drive innovation and continuous improvement across the organization.

One last thing:

OpenText is more than a corporation-it's a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don't just have a culture-we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in ourEqual Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $164,800.00 - $247,200.00; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

California Residents: The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.