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Meta

77 Meta It Operations Analyst Jobs Hiring Near You

Title: Senior IT Operations Analyst Job Type: Full-time Location: Hybrid 4 days per week in Brighton, MA office; 1 day remote FLSA Status: Exempt About Us BrightonOne is a nonprofit social enterprise ...

Description Title: Senior IT Operations Analyst Job Type: Full-time Location: Hybrid 4 days per week in Brighton, MA office; 1 day remote FLSA Status: Exempt About Us BrightonOne is a nonprofit ...

The IT Operations Analyst I will be responsible for creating system and application accounts. When system outages occur the analyst will send emails reporting system outages and/or updates, update ...

POSITION OVERVIEW The IT Operations Analyst will be responsible for supporting all operational aspects of the Zelis payment processing system KEY RESPONSIBILITIES * Support all operational aspects of ...

POSITION OVERVIEW The IT Operations Analyst will be responsible for supporting all operational aspects of the Zelis payment processing system KEY RESPONSIBILITIES * Support all operational aspects of ...

JR2026-00028391 IT Operations Analyst III (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): The Office of the Chief Information Officer does not ...

JR2026-00028750 IT Operations Analyst III (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): The Office of the Chief Information Officer does not ...

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Meta Jobs Information

What is it like to work at Meta?

Meta is a technology company that prioritizes innovation, collaboration, and diversity, fostering a culture that encourages experimentation and learning from failures. The company's structure is organized into various teams, including those focused on artificial intelligence, virtual reality, and social media, with a work environment that supports flexible work arrangements and employee well-being. Working at Meta may appeal to candidates who are passionate about shaping the future of technology and are interested in contributing to a company that aims to build technologies that help people connect, find communities and grow businesses.

What makes Meta an attractive place to work?

Meta is a leading technology company that has revolutionized the way people connect, find communities and grow businesses. The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and experimentation, with a focus on building and maintaining a diverse and inclusive workplace culture. By joining Meta, individuals can contribute to shaping the future of technology and have opportunities to develop their skills, work on complex problems, and make a meaningful impact on people's lives.

Do workers at Meta get paid breaks?

Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Meta pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
41% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and February 2026.

At Meta, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
38% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and July 2026.

Are part-time workers able to get health insurance from Meta?

Only some people who work part-time can get health insurance.
60% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Is the health insurance from Meta affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Meta?

Most people get paid time off work.
85% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Meta worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Meta workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it for Meta workers to change shifts?

Most people find it easy to change shifts.
69% of people report that it’s easy to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Meta?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Meta managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Meta spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
32% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Meta?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a Meta job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Meta good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Meta feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Meta get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Meta?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Meta enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Meta recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Meta?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Meta?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Meta’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Meta is doing?

Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.
Infographic showing various It Operations Analyst job openings at Meta in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% Physical, and 18% Remote job distribution.

Contractor

Re-posted 15 days ago


Job description

Duration: 6+ Months Contract
Job Summary:
  • The Tech Lounge Support Technician provides in-person, walk-up technical support to Client associates.
  • This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience.
  • The technician triages and resolves incidents and requests using ServiceNow, performs hands-on troubleshooting, supports meeting and event A/V needs, contributes to knowledge documentation, and partners with internal teams and vendors to restore service efficiently while meeting SLA/OLA and ticket quality expectations.
Key Responsibilities
Tech Lounge Support:
  • Provide walk-up and scheduled in-person support for associates visiting the Tech Lounge.
  • Deliver a professional, patient, and empathetic customer experience.
  • Clearly explain technical issues in user-friendly language.
Endpoint, OS, and Application Support:
  • Support Windows, macOS, Android, and iOS devices.
  • Provide hands-on and remote support for laptops, desktops, printers, peripherals, and other business hardware.
  • Install, configure, and troubleshoot Microsoft Office and other applications.
  • Use approved troubleshooting tools such as Bomgar and Nexthink/Amplify.
Ticket Management & Escalation:
  • Log, update, and document incidents in ServiceNow.
  • Perform ticket triage and escalation per SLA/OLA.
Knowledge, AV, Projects & Vendors:
  • Create and maintain Knowledge Base articles.
  • Support meeting and event audio/visual needs.
  • Participate in project support and hypercare.
  • Coordinate with vendors for repairs and conference-room troubleshooting.
Required Qualifications:
  • Experience providing end-user technical support in Windows and macOS environments.
  • Hands-on experience supporting employee hardware and software.
  • Proficiency with Microsoft productivity applications.
  • Experience working in a ticketing system such as ServiceNow.
  • Strong communication and customer-service skills.
Preferred Qualifications:
  • Experience with Bomgar, Nexthink/Amplify, Intune, or JAMF.
  • Experience creating IT Knowledge Base content.
  • Experience coordinating with third-party vendors.
Work Environment & Physical Requirements:
  • Combination of desk-based work and hands-on troubleshooting.
  • May require lifting and moving IT equipment such as laptops, monitors, and printers.
  • On-site role aligned with Tech Lounge business hours.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. 
 

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About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

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