This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...

77 Meta It Operations Analyst Jobs Hiring Near You
This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...
Senior IT Operations Analyst
Brighton, MA · On-site
$80K - $100K/yr
Title: Senior IT Operations Analyst Job Type: Full-time Location: Hybrid 4 days per week in Brighton, MA office; 1 day remote FLSA Status: Exempt About Us BrightonOne is a nonprofit social enterprise ...
Quick apply
Senior IT Operations Analyst
Brighton, MA · On-site
$80K - $100K/yr
Title: Senior IT Operations Analyst Job Type: Full-time Location: Hybrid 4 days per week in Brighton, MA office; 1 day remote FLSA Status: Exempt About Us BrightonOne is a nonprofit social enterprise ...
Senior IT Operations Analyst
Brighton, MA · Hybrid
$80K - $100K/yr
Description Title: Senior IT Operations Analyst Job Type: Full-time Location: Hybrid 4 days per week in Brighton, MA office; 1 day remote FLSA Status: Exempt About Us BrightonOne is a nonprofit ...
Senior IT Operations Analyst
Brighton, MA · Hybrid
$80K - $100K/yr
Description Title: Senior IT Operations Analyst Job Type: Full-time Location: Hybrid 4 days per week in Brighton, MA office; 1 day remote FLSA Status: Exempt About Us BrightonOne is a nonprofit ...
The IT Operations Analyst I will be responsible for creating system and application accounts. When system outages occur the analyst will send emails reporting system outages and/or updates, update ...
The IT Operations Analyst I will be responsible for creating system and application accounts. When system outages occur the analyst will send emails reporting system outages and/or updates, update ...
The IT Operations Analyst I will be responsible for creating system and application accounts. When system outages occur the analyst will send emails reporting system outages and/or updates, update ...
Quick apply
The IT Operations Analyst I will be responsible for creating system and application accounts. When system outages occur the analyst will send emails reporting system outages and/or updates, update ...
Company Overview Full Spectrum Operations, a joint venture between By Light Professional IT Service ... Performs routine system maintenance and analysis functions, including hardware configurations and ...
Company Overview Full Spectrum Operations, a joint venture between By Light Professional IT Service ... Performs routine system maintenance and analysis functions, including hardware configurations and ...
Full Spectrum Operations, a joint venture between By Light Professional IT Services and American ... Performs routine system maintenance and analysis functions, including hardware configurations and ...
Full Spectrum Operations, a joint venture between By Light Professional IT Services and American ... Performs routine system maintenance and analysis functions, including hardware configurations and ...
IT Operations Analyst II
Bedminster, NJ · On-site
POSITION OVERVIEW The IT Operations Analyst will be responsible for supporting all operational aspects of the Zelis payment processing system KEY RESPONSIBILITIES * Support all operational aspects of ...
IT Operations Analyst II
Bedminster, NJ · On-site
POSITION OVERVIEW The IT Operations Analyst will be responsible for supporting all operational aspects of the Zelis payment processing system KEY RESPONSIBILITIES * Support all operational aspects of ...
IT Operations Analyst
Saint Paul, MN · On-site
This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...
IT Operations Analyst
Saint Paul, MN · On-site
This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...
IT Operations Analyst
Saint Paul, MN · On-site
This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...
IT Operations Analyst
Saint Paul, MN · On-site
This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...
IT Operations Analyst
Saint Paul, MN · On-site
This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...
IT Operations Analyst
Saint Paul, MN · On-site
This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...
This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...
This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...
This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...
This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...
IT Operations Analyst II
Bedminster, NJ · On-site
POSITION OVERVIEW The IT Operations Analyst will be responsible for supporting all operational aspects of the Zelis payment processing system KEY RESPONSIBILITIES * Support all operational aspects of ...
IT Operations Analyst II
Bedminster, NJ · On-site
POSITION OVERVIEW The IT Operations Analyst will be responsible for supporting all operational aspects of the Zelis payment processing system KEY RESPONSIBILITIES * Support all operational aspects of ...
This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...
This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience. * The technician ...
IT Operations Analyst III
Lincoln, NE · On-site
$36.11/hr
JR2026-00028391 IT Operations Analyst III (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): The Office of the Chief Information Officer does not ...
IT Operations Analyst III
Lincoln, NE · On-site
$36.11/hr
JR2026-00028391 IT Operations Analyst III (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): The Office of the Chief Information Officer does not ...
IT Operations Analyst III
Lincoln, NE · On-site
$36.11/hr
JR2026-00028750 IT Operations Analyst III (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): The Office of the Chief Information Officer does not ...
IT Operations Analyst III
Lincoln, NE · On-site
$36.11/hr
JR2026-00028750 IT Operations Analyst III (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): The Office of the Chief Information Officer does not ...
IT Operations Analyst Associate
York, PA · On-site
Serves as liaison between customers and technology teams providing up to date information on issue ... Computer operations Required Knowledge, Skills, and Abilities: * Technical aptitude and problem ...
IT Operations Analyst Associate
York, PA · On-site
Serves as liaison between customers and technology teams providing up to date information on issue ... Computer operations Required Knowledge, Skills, and Abilities: * Technical aptitude and problem ...
IT Operations Analyst - Sponsorship not Available
Dallas, TX · On-site
$70K - $95K/yr
ViaOne Services is looking for an IT Operations Analyst to provide Level 2 support, manage user accounts, and maintain hardware across our environments. This role serves as a vital bridge between our ...
IT Operations Analyst - Sponsorship not Available
Dallas, TX · On-site
$70K - $95K/yr
ViaOne Services is looking for an IT Operations Analyst to provide Level 2 support, manage user accounts, and maintain hardware across our environments. This role serves as a vital bridge between our ...
Computer operations Required Knowledge, Skills, and Abilities: * Technical aptitude and problem ... Serves as liaison between customers and technology teams providing up to date information on issue ...
Computer operations Required Knowledge, Skills, and Abilities: * Technical aptitude and problem ... Serves as liaison between customers and technology teams providing up to date information on issue ...
Meta Jobs Information
What is it like to work at Meta?
What makes Meta an attractive place to work?
Do workers at Meta get paid breaks?
38% of people say they don’t get paid breaks.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.
Does Meta pay people when they’re sick?
41% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and February 2026.
At Meta, are sick days and vacation days separate paid time off?
38% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and July 2026.
Are part-time workers able to get health insurance from Meta?
60% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.
Is the health insurance from Meta affordable enough for their workers?
100% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at Meta?
85% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and July 2026.
How far ahead of time do people find out their work schedule?
- 75% of people with changing schedules find out their shifts one week or less ahead of time.
- 17% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 8% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers at Meta worry about hours?
89% of people report they don’t worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Meta workers get to choose the shifts they work?
69% report that they have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it for Meta workers to change shifts?
69% of people report that it’s easy to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it to get time off at Meta?
76% of people report it’s easy to get time off.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Meta managers change schedules at the last minute?
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.
Do jobs at Meta spill into time workers aren’t paid for?
32% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it to take sick days at Meta?
85% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.
Is a Meta job good for students?
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at Meta good if you’re a parent or caregiver?
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Meta feel treated with respect by their managers?
77% of people say they’re treated with respect by their managers.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Meta get to take their breaks without interruption?
72% of people report that they get to take their breaks without interruption.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at Meta?
71% of people say they often feel stressed at work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Meta enjoy their jobs?
79% of people report they enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Meta recommend working with their team?
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at Meta?
44% of people report they didn’t get enough training when they started working here.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at Meta?
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think Meta’s headquarters understands what’s happening where they work?
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how Meta is doing?
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for It Operations Analyst jobs?
What are the most popular jobs at Meta?
What are the most popular categories at Meta?

Job description
Job Summary:
- The Tech Lounge Support Technician provides in-person, walk-up technical support to Client associates.
- This role delivers frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience.
- The technician triages and resolves incidents and requests using ServiceNow, performs hands-on troubleshooting, supports meeting and event A/V needs, contributes to knowledge documentation, and partners with internal teams and vendors to restore service efficiently while meeting SLA/OLA and ticket quality expectations.
Tech Lounge Support:
- Provide walk-up and scheduled in-person support for associates visiting the Tech Lounge.
- Deliver a professional, patient, and empathetic customer experience.
- Clearly explain technical issues in user-friendly language.
- Support Windows, macOS, Android, and iOS devices.
- Provide hands-on and remote support for laptops, desktops, printers, peripherals, and other business hardware.
- Install, configure, and troubleshoot Microsoft Office and other applications.
- Use approved troubleshooting tools such as Bomgar and Nexthink/Amplify.
- Log, update, and document incidents in ServiceNow.
- Perform ticket triage and escalation per SLA/OLA.
- Create and maintain Knowledge Base articles.
- Support meeting and event audio/visual needs.
- Participate in project support and hypercare.
- Coordinate with vendors for repairs and conference-room troubleshooting.
- Experience providing end-user technical support in Windows and macOS environments.
- Hands-on experience supporting employee hardware and software.
- Proficiency with Microsoft productivity applications.
- Experience working in a ticketing system such as ServiceNow.
- Strong communication and customer-service skills.
- Experience with Bomgar, Nexthink/Amplify, Intune, or JAMF.
- Experience creating IT Knowledge Base content.
- Experience coordinating with third-party vendors.
- Combination of desk-based work and hands-on troubleshooting.
- May require lifting and moving IT equipment such as laptops, monitors, and printers.
- On-site role aligned with Tech Lounge business hours.
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000