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Marshall Retail Group
Marshall Retail Group

60 Marshall Retail Group Retail Operations Manager Jobs Hiring Near You

Marshall Retail Group

General Manager

Atlanta, GA · On-site

Maintain strong relationships with property management to address operational concerns and ensure ... WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ...

Marshall Retail Group

Starbucks Barista Lead

Orlando, FL · On-site

$18.50/hr

Act as Manager on Duty, performing opening and closing responsibilities for the entire retail ... WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ...

Marshall Retail Group

General Manager

Chicago, IL · On-site

$90K/yr

... Operations Education As the General Manager, you will ensure that the stores are operating in ... WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ...

Marshall Retail Group

Stock

Albuquerque, NM · On-site

$17/hr

Communicate with Store Manager regarding levels of merchandise on floor and in backstock. * Ensure ... WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ...

Marshall Retail Group

Starbucks Barista Lead

Dulles, VA · On-site

$21 - $22/hr

Act as Manager on Duty, performing opening and closing responsibilities for the entire retail ... WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ...

Marshall Retail Group

General Manager

Arlington, VA · On-site

$105K - $110K/yr

Maintain strong relationships with property management to address operational concerns and ensure ... WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ...

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Marshall Retail Group Jobs Information

Do workers at Marshall Retail Group get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Marshall Retail Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
54% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2026.

At Marshall Retail Group, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Marshall Retail Group affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at Marshall Retail Group?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 41% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 22 people who took the Breakroom Quiz between November 2024 and January 2026.

Do workers at Marshall Retail Group worry about hours?

Some people worry about getting enough hours.
50% of people report they worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and January 2026.

Do Marshall Retail Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it for Marshall Retail Group workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and October 2025.

How easy is it to get time off at Marshall Retail Group?

Some people find it hard to get time off.
42% of people report it’s hard to get time off.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Marshall Retail Group managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
52% of people say their manager changes their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and January 2026.

Do jobs at Marshall Retail Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to take sick days at Marshall Retail Group?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.

Is a Marshall Retail Group job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

Is working at Marshall Retail Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Marshall Retail Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Marshall Retail Group get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Marshall Retail Group?

Some people feel stressed here.
46% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Marshall Retail Group enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Marshall Retail Group recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Marshall Retail Group?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Marshall Retail Group?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think Marshall Retail Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Marshall Retail Group is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2026.

What other companies are hiring for Retail Operations Manager jobs?

What are the most popular jobs at Marshall Retail Group?

What are the most popular categories at Marshall Retail Group?

Infographic showing various Retail Operations Manager job openings at Marshall Retail Group in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Physical job distribution.

General Manager

Marshall Retail Group

Atlanta, GA • On-site

Full-time

Posted 10 days ago

Marshall Retail Group rating

7.4

Company rating: 7.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

86th of 738 rated retailers

Job description

Job Title
General Manager
Location
Hartsfield-Jackson Atlanta Intl Airport (ATL) - Atlanta, GA 30320 US (Primary)
Job Type
Full-time
Category
Customer Service
Education
Job Description
The General Manager (GM) is responsible for ensuring the daily operations, financial success, and overall performance of assigned retail stores. Reporting to the District Manager, the GM leads and develops a team of 2-3 Store Managers, ensuring stores operate in alignment with company standards while driving sales, profitability, and team success.
Location: Hartsfield-Jackson Atlanta Intl Airport (ATL) - Atlanta, GA 30320 US
Schedule: Varied
Pay: 95,000.00 annually
Job Responsibilities:
  • Oversee and manage store performance, including sales, shrink control, and all controllable expenses
  • Recruit, hire, and develop high-performing store teams, ensuring progressive improvement in store operations
  • Coach and mentor Store Managers, providing guidance to improve leadership skills and business results
  • Maintain strong relationships with property management to address operational concerns and ensure store compliance
  • Ensure compliance with all company policies and procedures, holding teams accountable for execution
  • Utilize performance appraisals, ongoing coaching, and development plans to cultivate a high-performing management team
  • Ensure financial controls and accountability, maintaining accurate financial documentation and records
  • Foster an exceptional customer experience by ensuring stores are clean, well-stocked, and visually appealing
  • Communicate effectively with the District Manager, addressing any operational or employee-related issues
  • Partner with the Buying team to optimize inventory levels, ensuring the right stock mix to drive sales
  • Oversee merchandising execution, ensuring stores adhere to brand standards and visual merchandising guidelines
  • Lead by example, setting the tone for excellence in customer service, sales, and team engagement
  • Perform other duties as assigned to support company goals

Job Requirements
  • Bachelor's degree preferred; High School diploma required
  • 3+ years of multi-unit leadership experience in a retail environment
  • Strong understanding of retail financial metrics (KPIs, sales forecasting, inventory management, shrink control, etc.)
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Passion for customer service and results-driven leadership
  • Strong communication skills, both verbal and written
  • Self-motivated, highly organized, and able to manage multiple priorities efficiently
  • Proven ability to lead and inspire teams, fostering a positive and performance-driven work culture

About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.

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