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Marshall Retail Group
Marshall Retail Group

60 Marshall Retail Group Retail Operations Manager Jobs Hiring Near You

Marshall Retail Group

Stock

Salt Lake City, UT · On-site

WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ... Communicate with Store Manager regarding levels of merchandise on floor and in backstock. * Ensure ...

Marshall Retail Group

Co-Manager

Arlington, VA · On-site

$62K - $80K/yr

Oversee daily store operations, including opening and closing procedures, ensuring a smooth and ... WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ...

Marshall Retail Group

General Manager

Kansas City, MO · On-site

$90K - $95K/yr

... Operations Education The General Manager (GM) is responsible for ensuring the daily operations ... WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ...

Marshall Retail Group

Sales Lead

Newark, NJ · On-site

$22.25/hr

Trains store associates on daily operations and best sales practices * Ensures cleanliness and ... WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ...

Marshall Retail Group

Co-Manager

Kansas City, MO · On-site

$55K/yr

As the Co-Manager, you will assist the GM in overall floor operations of one or more stores with an ... WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ...

Marshall Retail Group

Co-Manager, Visual

Orlando, FL · On-site

$45K/yr

Oversee daily store operations, including opening and closing procedures, ensuring a smooth and ... WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ...

Marshall Retail Group

General Manager

Chicago, IL · On-site

$90K/yr

... Operations Education As the General Manager, you will ensure that the stores are operating in ... WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ...

Marshall Retail Group

Sales Lead

Hebron, KY · On-site

$18/hr

Trains store associates on daily operations and best sales practices * Ensures cleanliness and ... WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half ...

Marshall Retail Group

Co-Manager

Detroit, MI · On-site

$50K - $62K/yr

As the Co-Manager , you will assist the GM in overall floor operations of one or more stores with ... WHSmith North America , incorporating Marshall Retail Group (MRG) and InMotion, represents over ...

Marshall Retail Group

Co-Manager

Dulles, VA · On-site

$55K - $65K/yr

Communicate with AGM Operations regarding fit, popularity, sell thru etc., of merchandise ... WHSmith North America , incorporating Marshall Retail Group (MRG) and InMotion, represents over ...

Marshall Retail Group

Co-Manager

Atlanta, GA · On-site

$50K/yr

Communicate with AGM Operations regarding fit, popularity, sell thru etc., of merchandise ... WHSmith North America , incorporating Marshall Retail Group (MRG) and InMotion, represents over ...

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Marshall Retail Group Jobs Information

Do workers at Marshall Retail Group get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Marshall Retail Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
54% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2026.

At Marshall Retail Group, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Marshall Retail Group affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at Marshall Retail Group?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 41% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 22 people who took the Breakroom Quiz between November 2024 and January 2026.

Do workers at Marshall Retail Group worry about hours?

Some people worry about getting enough hours.
50% of people report they worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and January 2026.

Do Marshall Retail Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it for Marshall Retail Group workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and October 2025.

How easy is it to get time off at Marshall Retail Group?

Some people find it hard to get time off.
42% of people report it’s hard to get time off.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Marshall Retail Group managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
52% of people say their manager changes their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and January 2026.

Do jobs at Marshall Retail Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to take sick days at Marshall Retail Group?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.

Is a Marshall Retail Group job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

Is working at Marshall Retail Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Marshall Retail Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Marshall Retail Group get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Marshall Retail Group?

Some people feel stressed out here.
46% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Marshall Retail Group enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Marshall Retail Group recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Marshall Retail Group?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Marshall Retail Group?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think Marshall Retail Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Marshall Retail Group is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and July 2026.
What other companies are hiring for Retail Operations Manager jobs?
What are the most popular jobs at Marshall Retail Group?
What are the most popular categories at Marshall Retail Group?
Infographic showing various Retail Operations Manager job openings at Marshall Retail Group in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

Customer Service Associate

Marshall Retail Group

Las Vegas, NV • On-site

$15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Marshall Retail Group rating

7.4

Company rating: 7.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

84th of 730 rated retailers

Job description

Job Title
Customer Service Associate
Location
Las Vegas - Las Vegas, NV 89118 US (Primary)
Job Type
Full Time/Part Time
Category
Customer Service
Education
Job Description
Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment!
We are now looking for Customer Service Associates! The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. If you want to turn customer service into a customer EXPERIENCE for travelers, then come join us!
Locations: New York New York Hotel and Casino, Excalibur Hotel and Casino
Stores: Welcome to Las Vegas
Schedule: Weekend availability required
Pay: $15.00
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
Benefits

  • Medical, Dental, and Vision Insurance
  • Employer-Paid Life Insurance
  • Disability Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401(k) with company match
  • Employee Discount
Job Responsibilities
  • Handles each customer in a courteous and gracious manner
  • Maximize sales by achieving add-on sales and recommendations
  • Knowledge of the store's stock; stock varies by store location
  • Assists in the upkeep of the store by maintaining store displays and merchandising.
  • Assists with inventory and receiving of merchandise
  • Replenish backstock to maintain appropriate levels of merchandise on the floor
  • Markdown merchandise as needed.
  • CSA's may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store - they may not open the store
  • Other duties may be assigned
Job Requirements
  • 1 year + retail sales and/or cash handling experience
  • Knowledge on motorcycles a huge plus!
  • Excellent communication and people skills
  • Ability to multitask and problem solve
  • TAM Card may be required depending upon location
  • Additional Security clearance may be required depending upon location
  • Satisfactory Criminal Background Check and Drug Testing May be required depending upon location
Additional Requirements
  • Limited sitting
  • Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
  • Normal or corrected vision and hearing
  • Can distinguish varying or specific colors, patterns, or materials to assist customers
  • Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
  • Typically, indoors
  • Typically, in a consistent temperature
  • Use of fine motor hand functions
  • Lift 0-60 lbs with or without reasonable accommodation

About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.

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