13 Koddi Client Success Manager Jobs Hiring Near You

Job Summary 

Koddi is a fast-growing technology company looking for people who are passionate self-starters. We are searching for an Account Director to own and lead a complex enterprise client relationship, managing a dedicated team of account managers and digital marketing analysts to develop and execute data-driven strategy for a premier travel brand.

As an Account Director, you will own senior client relationships end to end and be accountable for enterprise-level strategy, performance, and growth. You will lead through influence and direct management, ensuring strong outcomes across people development, client strategy, and analytical rigor. This role requires the ability to translate complex data into clear strategic direction, guide teams through ambiguity, and act as a trusted partner to executive-level client stakeholders.

You will partner with premier travel brands to create automated, data-based solutions that drive measurable business impact at scale. You will leverage Koddi's technology to manage large, complex digital marketing programs and surface trends that inform client strategy and investment decisions. This role is also critical in shaping team culture, leading cross-functional initiatives, and driving strategic priorities internally.

What You'll Do

• Own enterprise client level P&L and lead strategically within Koddi's client strategy organization
• Serve as the primary executive-level client owner, deeply understanding client goals and driving long-term growth and retention
• Define, refine, and communicate enterprise client strategy grounded in data, automation, and platform capabilities
• Drive client growth through new opportunities across publishers, products, and advanced automation
• Provide senior-level strategic guidance on client calls and in written communication, translating performance data into clear recommendations
• Lead and develop a multi-disciplinary team of digital marketing analysts and account managers, with accountability for performance, career growth, and team health
• Ensure progress and completion of high-impact, strategic initiatives across clients and internal teams
• Maintain strong senior relationships with publishing partners, including ownership of touchpoints, in-person meetings, and product feedback
• Design and oversee testing initiatives, applying advanced analytical skills to measure impact and inform strategy
• Oversee the development and delivery of quarterly business reviews, including coaching teams and leading executive conversations
• Support new client onboardings and sales pitches, representing Koddi's strategy and enterprise capabilities
• Contribute to team knowledge through ongoing research on industry trends, competitors, and solutions
• Share best practices and raise the bar on strategic and analytical excellence across the organization
• Partner closely with product and technology to influence platform improvements, roadmap priorities, and client experience

What You'll Bring

• 8+ years of relevant professional experience
• 3+ years of people management experience, including leading managers or senior individual contributors
• Experience supporting enterprise-scale clients in metasearch, paid search, and display
• Strong understanding of online travel agencies and supplier behavior across large, complex accounts
• Advanced analytical skill set with the ability to synthesize large data sets into clear insights and executive-ready narratives
• Exceptional written, verbal, and interpersonal communication skills, including executive presence with clients
• Comfort representing Koddi at industry events and senior external meetings
• Ability to operate effectively in both highly collaborative and independent environments