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60 Jetblue Passenger Service Agent Jobs Hiring Near You

Unifi

Airport Passenger Service Agent

Denver, CO · On-site

$15.50 - $19.50/hr

General information Job Title Airport Passenger Service Agent Date Monday, August 17, 2026 Entity Prospect International Airport Services State Colorado City Denver Base Pay Rate: $ 19.29 Full/Part ...

Unifi

Airport Passenger Service Agent

Palm Springs, CA · On-site

$15.25 - $19.25/hr

General information Job Title Airport Passenger Service Agent Date Sunday, July 5, 2026 Entity Unifi Aviation, LLC State California City Palm Springs Base Pay Rate: $ 17.00 Full/Part Time Part Time ...

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JetBlue Jobs Information

Do workers at JetBlue get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and August 2026.

Does JetBlue pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
41% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 75 people who took the Breakroom Quiz between December 2024 and August 2026.

At JetBlue, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and August 2026.

Are part-time workers able to get health insurance from JetBlue?

Only some people who work part-time can get health insurance.
67% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2025.

Is the health insurance from JetBlue affordable enough for their workers?

Most people say the health insurance costs are okay.
84% of people say the health insurance costs are okay
Based on data from 43 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at JetBlue?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 11% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 72% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 57 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at JetBlue worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and August 2026.

Do JetBlue workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for JetBlue workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at JetBlue?

Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.

Do JetBlue managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at JetBlue spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
37% of people report that their job takes up time that they don’t get paid for.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at JetBlue?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at JetBlue good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at JetBlue feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 69 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at JetBlue get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at JetBlue?

Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at JetBlue enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at JetBlue recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 83 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at JetBlue?

Most people got enough training when they started.
84% of people report they got enough training when they started working here.
Based on data from 79 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at JetBlue?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think JetBlue’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 72 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how JetBlue is doing?

Most people feel well informed about how the company is doing.
77% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 75 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Passenger Service Agent jobs?

What are the most popular jobs at Jetblue?

What are the most popular categories at Jetblue?

Infographic showing various Passenger Service Agent job openings at Jetblue in the United States as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Nights. Highlights an 100% Physical job distribution.

Passenger Service Agent

Swissport International AG

Pensacola, FL • On-site

$15/hr

Part-time

Re-posted 6 days ago

Swissport International AG rating

5.8

Company rating: 5.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

50th of 67 rated aviation services

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience."
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job summary
Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned.
The expected pay rate is $15/hr.
Your activities
  • Inspect and verify passenger documentation
  • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
  • Manage passenger baggage processing including handling and fee calculation if applicable
  • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
  • Direct passengers through Customs, Immigration, and Quarantine, as required
  • Make public address announcements as required
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
  • Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies
  • Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software
  • Produce all required, work-related documentation
  • Other duties as assigned

Your profile
  • High School diploma or GED equivalent
  • Good command of the English language both verbal and written
  • Passionate about customer service and must have relevant work experience
  • Excellent communication skills (written and verbal) in country specific language
  • Additional languages desirable
  • Commitment to continuous improvement
  • Self motivated and able to work independently
  • Attentive to detail and numerate
  • Ability to follow processes and procedures and apply flexible approach when required
  • Must be able to type and learn airline specific computer reservation/ ticketing software
  • Willingness to work in inclement weather

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at www.careers.swissport.com to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!

What Swissport International AG employees say

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