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60 Issa Account Manager Jobs Hiring Near You

Account Manager FLSA Status: Exempt Full-Time Location: Norcross, GA WHO WE ARE: MGT is a leading ... Maintain industry relationships through organizations (ISSA, ISACA, etc.) or other networking ...

New

Maintainaccurateforecasting and manage all sales activity and account data consistently within Salesforce * Actively represent the company within local security community chapters (e.g., ISSA) and ...

Maintainaccurateforecasting and manage all sales activity and account data consistently within Salesforce * Actively represent the company within local security community chapters (e.g., ISSA) and ...

Account Executive

Dallas, TX · On-site

$130K - $150K/yr

Maintain accurate forecasting and manage all sales activity and account data consistently within Salesforce * Actively represent the company within local security community chapters (e.g., ISSA) and ...

Assess training needs through collaboration with account management teams and audit findings ... Attend industry trade shows and conferences (e.g., ISSA, etc.) to remain current on best practices ...

Director, Solutions & Quality (Janitorial)

Boston, MA · On-site

$16.50 - $21.75/hr

Assess training needs through collaboration with account management teams and audit findings ... Attend industry trade shows and conferences (e.g., ISSA, etc.) to remain current on best practices ...

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ISSA Jobs Information

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What does an Account Manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

Infographic showing various Account Manager job openings at Issa in the United States as of May 2026, with employment types broken down into 100% Contract. Highlights an 100% Physical job distribution.

Account Manager

MGT

Norcross, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Job description

Account Manager
FLSA Status: Exempt
Full-Time
Location: Norcross, GA

WHO WE ARE:
MGT is a leading provider of technology and advisory solutions serving state, local, and education government agencies (SLED) across the United States. Through client partnerships, MGT’s almost 1,200 employees impact communities for good by managing and securing critical networks, solving complex human capital and fiscal problems, elevating education systems, and advancing equity as a performance imperative. MGT partners with thousands of agencies as a trusted advisor delivering solutions that improve technology, operational, and economic performance to help communities thrive.

Founded in 1975, MGT initiated an ambitious restart in 2016, broadening the solutions portfolio to provide the most specialized solutions, tackling the most mission-critical problems that live at the top of the public agency leadership agenda. MGT drives over 20% compound annual organic growth and utilizes programmatic mergers and acquisitions to grow capabilities, attract top talent, and accelerate growth scale. Since 2020, MGT has successfully completed 13 acquisitions, driving over 60% compound annual inorganic growth.

Celebrating its 50th year in 2025, the firm attracts exceptional talent and empowers them to exceed client expectations as they navigate the dynamic demands of the clients we serve. Hear more about MGT’s culture in the words of our employees.

WHAT YOU’LL DO:
The primary function of this position is to cultivate new business, as well as to manage existing clientele. This position carries a monthly quota, and quarterly achievement is a crucial measure of success. In this role, you will:

  • Proactively network, cold call, and sell to multiple contacts within an organization, including executive levels 
  • Manage and develop customer relationships and provide a consultative sales approach articulating value propositions that delivers the highest level of Account Management and increases profitability 
  • Passionately share the MGT/Layer3 story and represent our professional services and technology partner products 
  • Hunter’s mentality, dedication, and aptitude for learning new technologies 
  • Maintain industry relationships through organizations (ISSA, ISACA, etc.) or other networking venues 
  • Drive attendance to regional marketing events 
  • Works closely with vendor partners and can articulate their technology 
  •  Maintain a solid understanding of partner pricing models and deal registration programs
  • Accurately and consistently maintain sales forecast 
  • Maintain open communication with clients and vendors through the sales process lifecycle 

WHAT YOU’LL BRING: 

  • High School Diploma or GED 
  • Three (3) years of technology/information systems technical solution sales or engineering experience is required 
  • Current infrastructure and security space experience 
  • Experience using CRM systems, including meetings, contacts, calendars, travel, and forecasts 
  • Proposal and technical writing experience are a plus. 
  • Demonstrated ability in lead generation and opening new accounts and executing complex sales cycles 
  • Vendor-related networking/security sales certifications are a plus: HPE/Aruba, Fortinet, Palo Alto, Juniper, F5 

PREFERRED QUALIFICATIONS : 

  • Demonstrated experience positioning statements of work, professional services, and security/network assessment

WHAT WE OFFER:
Our world-class work environment encompasses flexible and remote work options, a commitment to equity, and nationally respected teams in management consulting and technology services. We also offer opportunities to make a profound social impact through innovative projects, and professional development opportunities for career growth. Here you can read more about our extensive Employee Value Proposition (EVP).

Specifically, we will offer you a competitive compensation package including:

  • Flexible paid time off
  • 5% 401K matching program
  • Equity opportunities
  • Incentive and bonus programs
  • Up to 16 weeks of paid parental leave
  • Flexible spending accounts
  • Full-health benefits with base employee coverage fully funded, comprising:
    • Medical, dental, and vision coverage
    • Life insurance
    • Short and long-term disability coverage
    • Income protection benefits

MGT Impact Solutions, LLC is an equal opportunity employer. We will not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, genetic information, sexual orientation, pregnancy, gender identity, or any other characteristic or class protected by law.