Vitality Health
Vitality Health

60 Vitality Health Account Manager Jobs Hiring Near You

Women's Health Account Manager Seattle, WA Territory SIGN-ON BONUS Be part of the Top Talent Team at Exeltis! Expanding their contraception portfolio again! Three products in 5-YEARS! Exeltis is ...

Women's Health Account Manager Seattle, WA Territory SIGN-ON BONUS Be part of the Top Talent Team at Exeltis! Expanding their contraception portfolio again! Three products in 5-YEARS! Exeltis is ...

Women's Health Account Manager Seattle, WA Territory SIGN-ON BONUS Be part of the Top Talent Team at Exeltis! Expanding their contraception portfolio again! Three products in 5-YEARS! Exeltis is ...

Women's Health Account Manager Seattle, WA Territory SIGN-ON BONUS Be part of the Top Talent Team at Exeltis! Expanding their contraception portfolio again! Three products in 5-YEARS! Exeltis is ...

Amaze Health Account Manager Amaze Health delivers concierge-style virtual care that feels like having a trusted "doctor friend" on call 24/7, for everything from sudden illnesses to chronic ...

Amaze Health Account Manager Amaze Health delivers concierge-style virtual care that feels like having a trusted "doctor friend" on call 24/7, for everything from sudden illnesses to chronic ...

Amaze Health Account Manager Amaze Health delivers concierge-style virtual care that feels like having a trusted "doctor friend" on call 24/7, for everything from sudden illnesses to chronic ...

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Vitality Health Jobs Information

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What does an Account Manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

Women's Health Account Manager

Women's Health Account Manager

Quest Diagnostics

Irving, TX • On-site

$72.30K/yr

Full-time

Posted 10 days ago


ExamOne rating

6.2

Company rating: 6.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

89th of 103 rated laboratories


Job description

Job Description
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It's about providing clarity and hope.
The Women's Health Account Manager is responsible for driving territory growth and profitability through providing service and the resolution of issues. The WH Account Manager has call point ownership on any of the accounts within the geography.
This is a field-based sales position covering Dallas. Fort Worth, and some surrounding areas.
Responsibilities
  • Manage accounts through ongoing business reviews of service, logistics and supplies to identify customer needs
  • Drive sales growth in existing key accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities.
  • Ensures customer retention by developing relationships with Women's Health practitioners at multiple levels, including decision-makers and other key stakeholders.
  • Participate with regional sales leaders in developing business plans and effective value propositions to increase volume and profitability in assigned Women's Health accounts.
  • Educate Women's Health personnel on all processes and procedures including the test order process to ensure accurate and timely transactions.
  • Provide immediate support for less complex service issues; refer to appropriate resource (e.g.: Customer Solutions) for more complex issues and then follow-up on resolution.
  • Maintain knowledge of all connectivity products (i.e., Care 360, e-orders, e-prescribe) and new tests.
  • Ensures compliance with company polices and government regulations.

ADMINISTRATIVE
  • Accurately forecast monthly and quarterly sales.
  • Effectively manage pipeline via Salesforce.com (SFDC) platform.
  • Consistently perform administrative responsibilities, such as, expense reports, sales reports, and other business requests.
  • Perform all trainings within assigned timelines, demonstrating proficiency.
  • Ensure compliance with company polices and government regulations.

Qualifications
Required Work Experience:
  • Five (5) years of successful experience providing services to healthcare providers.
  • Three (3) years of sales experience.

Knowledge:
  • Knowledge of Women's Health, Healthcare Industry and general economics of business.

Skills:
  • Ability to develop and sustain strong customer relationships, strong planning and organizational skills.
  • Excellent oral and written communication and presentation skills.
  • Solid PC skill including Microsoft Software.

Education
  • Bachelor's Degree Business, Marketing or Life Sciences (Required)

Licenses and Certifications
  • Valid driver's license (Required)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.