Vitality Health
Vitality Health

60 Vitality Health Account Manager Jobs Hiring Near You

Amaze Health Account Manager Amaze Health delivers concierge-style virtual care that feels like having a trusted "doctor friend" on call 24/7, for everything from sudden illnesses to chronic ...

Chicago- Illinois Business Account Manager (BAM) Are you a relationship-driven sales professional ... If so, Vitality Institute (VI) has an opportunity made for you. Who We Are Vitality Institute is a ...

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience ... Account Managers who thrive on maintaining, nurturing, and growing our existing client ...

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience ... Account Managers who thrive on maintaining, nurturing, and growing our existing client ...

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience ... Account Managers who thrive on maintaining, nurturing, and growing our existing client ...

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience ... Account Managers who thrive on maintaining, nurturing, and growing our existing client ...

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience ... Account Managers who thrive on maintaining, nurturing, and growing our existing client ...

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience ... Account Managers who thrive on maintaining, nurturing, and growing our existing client ...

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience ... Account Managers who thrive on maintaining, nurturing, and growing our existing client ...

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Vitality Health Jobs Information

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What does an Account Manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

Population Health - Account Manager II

Population Health - Account Manager II

Lockton, Inc.

Kansas City, MO • On-site

Full-time

Posted 17 days ago


Lockton rating

8.1

Company rating: 8.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

131st of 258 rated insurance


Job description

Job Summary:
The Account Manager will be the primary service contact for an assigned book of business and develop a strong working relationship with both the clients and carriers.
Responsibilities
  • Responsible for implementing new client launches including carrier involvement, communications campaign, employee correspondence, implementing and adhering to a project timeline, communicating program specific to client and information exchange(file transfers, enrollment systems, etc).
  • Responsible for routine service, which includes the development and execution of service schedule, participation reporting (if relevant), and coordinating questions/initiatives with the client and carriers, conducts surveys.
  • Meets with clients alone or in conjunction with Account Executive or Unit Leader according to standardized client meeting schedules.
  • Conducts all marketing efforts as assigned by unit.
  • Reviews agreements and/or documents such as employee booklets, carrier contracts, etc.
  • Responsible for explaining new benefit offerings and communication strategies to existing clients.
  • Develops prospective client proposals.

Requirements:
Requirements
  • Minimum of a Bachelor's Degree in a business related field and/or equivalent experience in the insurance industry.
  • At least 3 years' experience in the insurance industry, specifically in the employee benefits area is required.
  • Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.
  • Advanced working knowledge of Microsoft products (Word, Excel, Outlook, PowerPoint, Access) or similar software applications.
  • Demonstrated presentation skills including preparation and execution.
  • Strong project management and organizational skills.
  • Excellent customer service skills, with the ability to develop sound relationships with multiple clients.
  • Ability to interact with vendors effectively.
  • Good working knowledge of financial arrangements and products available to clients.

What Lockton employees say

Pay

Hours and flexibility

Workplace

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