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60 Imprivata Technical Support Analyst Jobs Hiring Near You

Imprivata

Software Engineer I

Saint Petersburg, FL

$90K - $100K/yr

At Imprivata, we deliver unified access and security management programs that eliminate friction ... Engage in client support to help monitor, diagnose, and triage bugs * Collaborate with others to ...

Imprivata

Associate HR Business Partner

Waltham, MA · Hybrid

Analyze workforce data and HR metrics, identify trends, prepare insights, and support people ... At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive ...

Imprivata

Senior Financial Analyst, CX & Renewals

Waltham, MA · On-site

$92K - $114K/yr

At Imprivata, we deliver unified access and security management programs that eliminate friction ... We're committed to building an inclusive workplace where everyone feels valued and supported. If ...

Imprivata

Software Engineer II

Saint Petersburg, FL · On-site

$102K/yr

At Imprivata, we deliver unified access and security management programs that eliminate friction ... Weigh in on technical decisions that impact specific areas of the product the product * Research ...

Imprivata

Principal Product Manager - EAMC

Waltham, MA · On-site

$180K - $191K/yr

At Imprivata, we deliver unified access and security management programs that eliminate friction ... It requires technical knowledge of enterprise software, SaaS platforms, customer IT environments ...

Imprivata

Associate HR Business Partner

Waltham, MA · Hybrid

$85K - $95K/yr

Analyze workforce data and HR metrics, identify trends, prepare insights, and support people ... At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive ...

Imprivata

Project Manager II

Waltham, MA

$110K - $123K/yr

At Imprivata, we deliver unified access and security management programs that eliminate friction ... The ideal candidate has foundational project management experience supporting software ...

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Product Manager - Access Intelligence

Imprivata

Saint Petersburg, FL

Full-time

Posted 25 days ago

Job description

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.

We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.

When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.

We are seeking a Product Manager-Access Intelligence to join our team. This is a hybrid opportunity based out of our St. Petersburg, FL office. 

Job Summary

The Product Manager, Access Intelligence Platform (AIP) is responsible for driving product management efforts across Imprivata's Access Intelligence Platform product line, delivering critical data, analytics, and actionable insights to customers and internal stakeholders. This role partners closely with cross-functional teams to define and prioritize work spanning Patient Privacy, drug diversion, CJIS, identity and access management, and analytics product management efforts, ensuring a superior customer experience driven by data insights. The ideal candidate brings experience in analytics, healthcare, or CJIS workflows, and is comfortable working alongside modern AI tooling — including LLMs and coding assistants — as part of how product and engineering teams build and validate solutions.

Duties and Responsibilities

  • Drive product management for the Access Intelligence Platform, including Patient Privacy, Drug Diversion, CJIS, and analytics solutions.
  • Serve as Product Owner for a scrum team, managing the end-to-end product lifecycle from discovery through delivery.
  • Partner cross-functionally with Engineering, Sales, Services, Marketing, and other stakeholders to define, build, and launch product features.
  • Gather customer, market, and competitive insights to identify opportunities and validate new product ideas.
  • Translate customer and business needs into data-driven product requirements, user stories, and acceptance criteria.
  • Prioritize the product roadmap, backlog, and sprint planning to align with strategic business goals and release schedules.
  • Collaborate with Engineering to refine epics, resolve delivery risks, and ensure successful execution through Agile ceremonies.
  • Define, monitor, and analyze key product and business metrics to measure success and guide product decisions.
  • Communicate product strategy, roadmap, feature progress, and business value to stakeholders at all levels of the organization.
  • Leverage AI tools, including LLMs and coding assistants, to improve product management workflows, prototyping, and requirements development.
  • Other duties as assigned and required.

Required Qualifications

    • Bachelor's degree in Business, Information Technology, Computer Science, or related field.
    • 3-5 years' experience as a product manager, with experience in analytics, healthcare IT, or CJIS (Criminal Justice Information Services) workflows.
    • Experience with patient privacy monitoring, drug diversion detection, CJIS compliance, or analytics products preferred.
    • Familiarity with LLMs and coding assistants (e.g., Claude, GitHub Copilot, ChatGPT) and how they can be applied to product management workflows.
    • Agile Scrum experience as Product Owner and/or Scrum Master.
    • Track record of launching successful new products or features to market.
    • Proficient in quantitative and qualitative research capabilities such as voice of the customer.
    • Proven experience turning research into new opportunities that identify minimal viable product, product differentiators within a competitive landscape, and a long-term product roadmap.
    • Excellent interpersonal, communication, and presentation skills, both written and verbal.
    • Passionate about solving problems in innovative ways.
    • Detail-oriented but with the ability to think and act strategically.

    This position offers a total compensation range of $109,200 - $119,700 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.

    At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!

    Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    #LI-Hybrid #LI-SF1