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60 Igt Customer Service Representative Jobs Hiring Near You

IGT

Field Service Tech I

Tiverton, RI · On-site

Responsibilities The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations ...

New

IGT

Field Service Tech I

Tiverton, RI · On-site

Responsibilities The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations ...

New

IGT

Field Service Tech I

Lincoln, RI · On-site

Responsibilities The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations ...

New

IGT

Customer Success Manager

Mississauga, ON · On-site

... IGT systems products and services. * Work to identify and develop upsell and cross-sell ... Advocate customer needs/issues cross-departmentally and manage customer concerns. * Assist and ...

IGT

Field Service Tech I

Ashaway, RI · On-site

$24.61 - $30.76/hr

Responsibilities The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations ...

IGT

Field Service Tech I

Las Vegas, NV · On-site

$22.37 - $27.96/hr

Responsibilities The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations ...

IGT

Technician Field Services I

Las Vegas, NV · On-site

$22.37 - $27.96/hr

Responsibilities The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations ...

IGT

HR Coordinator II - Contract

Reno, NV · On-site

$22 - $25/hr

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Excellent written and verbal communication, customer service, tact, and diplomacy. * Strong ...

IGT

HR Coordinator II - Contract

Reno, NV

$22 - $25/hr

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Excellent written and verbal communication, customer service, tact, and diplomacy. * Strong ...

IGT

HR Coordinator II - Contract

Las Vegas, NV · On-site

$22 - $25/hr

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Excellent written and verbal communication, customer service, tact, and diplomacy. * Strong ...

IGT

HR Coordinator II - Contract

Las Vegas, NV · On-site

$22 - $25/hr

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Excellent written and verbal communication, customer service, tact, and diplomacy. * Strong ...

IGT

Chargeback Analyst - Las Vegas, NV

Las Vegas, NV · On-site

Deliver exceptional customer service while adhering to company policies and compliance standards. #LI-MW1 #LI-Onsite At IGT, we believe compensation should be as individual as you are, reflecting ...

IGT

HR Coordinator II - Contract

Reno, NV

$22 - $25/hr

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Excellent written and verbal communication, customer service, tact, and diplomacy. * Strong ...

IGT

HR Coordinator II - Contract

Las Vegas, NV · On-site

$22 - $25/hr

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Excellent written and verbal communication, customer service, tact, and diplomacy. * Strong ...

IGT

HR Coordinator II - Contract

Reno, NV · On-site

$22 - $25/hr

Excellent written and verbal communication, customer service, tact, and diplomacy. * Strong ... Self-leadership IGT is committed to sustaining a workforce that reflects the diversity of the ...

IGT

National Account Director

Hepburn Heights, PA · On-site

... of IGT's strategic corporate customer relationships and orchestrating the deployment of corporate-wide resources to provide comprehensive products, services and solutions to strategic accounts.

IGT

National Account Director

Las Vegas, NV · On-site

... of IGT's strategic corporate customer relationships and orchestrating the deployment of corporate-wide resources to provide comprehensive products, services and solutions to strategic accounts.

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IGT Jobs Information

Do workers at IGT get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and August 2026.

Does IGT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

At IGT, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
81% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from IGT affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at IGT?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 38% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers at IGT worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and February 2026.

Do IGT workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it for IGT workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at IGT?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.

Do IGT managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2026.

Do jobs at IGT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at IGT?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at IGT good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at IGT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at IGT get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at IGT?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at IGT enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at IGT recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at IGT?

Some people didn’t get enough training when they started.
54% of people report they didn’t get enough training when they started working here.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at IGT?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think IGT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how IGT is doing?

Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Igt?

What are the most popular categories at Igt?

Infographic showing various Customer Service Representative job openings at Igt in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, 7% Hybrid, and 3% Remote job distribution.

Field Service Tech I

IGT

Tiverton, RI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

IGT rating

7.6

Company rating: 7.6 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

250th of 493 rated machine equipment manufacturers

Job description

IGT, where innovation meets entertainment on a global scale!  From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences-powered by worldclass content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

 

Whether it's spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and longterm value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you're ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Responsibilities
The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devices.
Responsibilities:
  • Troubleshoot, repair, install, remove, convert, configure, and maintain IGT and multi-vendor gaming equipment to support continuous operation.
  • Perform preventive maintenance, basic component replacement, cleaning, adjustments, program upgrades, downloads, and equipment setup.
  • Test equipment and game functionality, including input/output systems, devices, pay tables, reel strips, and bonus awards.
  • Install and maintain communication infrastructure, including data lines and fiber-optic connections.
  • Transport and maintain equipment, replacement parts, tools, supplies, and consumable inventory in an organized manner.
  • Support technical projects, installations, expansions, and other field activities as assigned.
  • Accurately document service calls, repairs, maintenance activities, equipment issues, arrival and departure times, and resolutions.
  • Communicate effectively with Dispatch, technical teams, coworkers, customers, and other stakeholders.
  • Provide customers and internal teams with basic training and guidance on equipment operation, procedures, and new products.
  • Follow all company documentation, safety requirements, policies, procedures, vehicle guidelines, and escalation processes while working with minimal supervision.
  • Maintain a professional and positive image of IGT when interacting with coworkers and customers.
Qualifications
Education Required
  • High School Diploma or equivalent required.
  • Technical and customer service experience is preferred.
Experience Required
  • Entry level
Skills Required
  • Must be computer literate
  • Ability, flexibility, and willingness to work varied shifts, overtime
  • Ability to follow policies, procedures, and safety guidelines
  • Strong interpersonal communication skills and customer service ability
  • Must possess a valid driver's license, have a good driving record and demonstrate the ability to correctly perceive colors.
  • Physical Requirements: Must be able to climb a ladder, lift 50 pounds and be able to walk a full 8.5-hour shift. Must be able to sit and drive for prolonged periods of time, demonstrate dexterity when working with tools and work with moving parts and electrical current. May work at heights (rooftop) for installation of equipment, work in close quarters and/or; be exposed to inclement weather during some installations.
  • An offer of employment, and continuation of employment with IGT, is subject to and contingent upon IGT's obtainment of security clearance and meeting pre-employment reference, background check requirements and pre-placement physical and drug testing requirements as applicable to IGT's satisfaction and approval based upon the requirements of the Company's customers and/or regulators. Certain jurisdictions may require additional personal disclosures which may include, but not be limited to, personal financial records, character references, etc
Keys to Success

 Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Self-leadership

#LI-MC1

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted. 

At IGT, we consider a wide range of factors in determining compensation, including skills, experience, education, and geographic location. These factors may result in variation in starting pay. The estimated starting compensation range for this role is $______- $______ USD, based on a good-faith assessment at the time of posting. Actual compensation may vary. IGT complies with all applicable pay transparency and compensation laws and collective bargaining agreements, where applicable. 
Base pay is one component of IGT's total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements. 

IGT is the global leader in gaming. For more information, please visit www.igt.com.

What IGT employees say

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About IGT

Sourced by ZipRecruiter

IGTis a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

London, Greater London, GB

Social media

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