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45 Igt Customer Service Representative Jobs Hiring Near You

IGT

Order Fulfillment Representative I

Las Vegas, NV · On-site

$20 - $24/hr

Coordinates between IGT departments and customer regarding order status, compliance issues, product ... Strong customer service experience * Professional phone etiquette * Cross-functional team ...

IGT

Field Service Tech I

Ashaway, RI · On-site

$24.61 - $30.76/hr

Responsibilities The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations ...

IGT

Field Service Tech I

Las Vegas, NV

$22.37 - $27.96/hr

Responsibilities The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations ...

IGT

Customer Success Manager

Mississauga, ON · On-site

... IGT systems products and services. * Work to identify and develop upsell and cross-sell ... Advocate customer needs/issues cross-departmentally and manage customer concerns. * Assist and ...

IGT

Technician Field Services I

Las Vegas, NV · On-site

$22.37 - $27.96/hr

Responsibilities The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations ...

IGT

HR Coordinator II - Contract

Reno, NV

$22 - $25/hr

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Excellent written and verbal communication, customer service, tact, and diplomacy. * Strong ...

IGT

HR Coordinator II - Contract

Reno, NV · On-site

$22 - $25/hr

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Excellent written and verbal communication, customer service, tact, and diplomacy. * Strong ...

IGT

HR Coordinator II - Contract

Las Vegas, NV · On-site

$22 - $25/hr

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Excellent written and verbal communication, customer service, tact, and diplomacy. * Strong ...

IGT

HR Coordinator II - Contract

Reno, NV · On-site

$22 - $25/hr

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Excellent written and verbal communication, customer service, tact, and diplomacy. * Strong ...

IGT

Chargeback Analyst - Las Vegas, NV

Las Vegas, NV · On-site

Deliver exceptional customer service while adhering to company policies and compliance standards. #LI-MW1 #LI-Onsite At IGT, we believe compensation should be as individual as you are, reflecting ...

IGT

HR Coordinator II - Contract

Las Vegas, NV · On-site

$22 - $25/hr

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Excellent written and verbal communication, customer service, tact, and diplomacy. * Strong ...

IGT

HR Coordinator II - Contract

Las Vegas, NV · On-site

$22 - $25/hr

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Excellent written and verbal communication, customer service, tact, and diplomacy. * Strong ...

IGT

Logistics Coordinator

Las Vegas, NV · On-site

$20 - $26/hr

... IGT's goals with customer objectives. * Ensure compliance with regulatory and internal logistics standards. * Perform additional tasks or projects to improve productivity, efficiency, and service ...

IGT

Manager Environment, Health & Safety

Reno, NV · On-site

$110K - $130K/yr

... and field service environments. * Maintain EHS programs aligned with OSHA, Nevada OSHA ... IGT is committed to sustaining a workforce that reflects the diversity of the global customers and ...

IGT

Material Handler Finished Goods I

Reno, NV · On-site

$15 - $20/hr

... Services activities. * Support production lines and put away incoming freight. Maintain stock in ... IGT is committed to sustaining a workforce that reflects the diversity of the global customers and ...

IGT

National Account Director

Hepburn Heights, PA · On-site

... of IGT's strategic corporate customer relationships and orchestrating the deployment of corporate-wide resources to provide comprehensive products, services and solutions to strategic accounts.

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IGT Jobs Information

Do workers at IGT get paid breaks?

Sometimes. Only some people get paid breaks.
37% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and May 2026.

Does IGT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and May 2026.

At IGT, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from IGT affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 26 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at IGT?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 38% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers at IGT worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and February 2026.

Do IGT workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it for IGT workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at IGT?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

Do IGT managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2026.

Do jobs at IGT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at IGT?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at IGT good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at IGT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at IGT get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at IGT?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at IGT enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at IGT recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at IGT?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at IGT?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think IGT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how IGT is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Igt?

What are the most popular categories at Igt?

Infographic showing various Customer Service Representative job openings at Igt in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 83% Physical, 12% Hybrid, and 5% Remote job distribution.

Order Fulfillment Representative I

IGT

Las Vegas, NV • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

IGT rating

7.5

Company rating: 7.5 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

268th of 488 rated machine equipment manufacturers

Job description

IGT, where innovation meets entertainment on a global scale!  From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences-powered by worldclass content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

 

Whether it's spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and longterm value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you're ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Responsibilities

IGT's Order Fulfillment Representative performs sales order processing of spare parts tickets. Duties include but not limited to researching customer requests, generating quotes, managing orders, planning and expediting shipments when necessary.

Other speciffic duties include:

  • Processes high volume parts tickets with guidance.
  • Works with Inside Sales and customers to ensure timely and accurate documentation and delivery of machines.
  • Achieves expected levels of accuracy in accordance with Tier II Quality Objectives.
  • Works directly with customers to ensure timely and accurate documentation and delivery of machines according to strict compliance regulations.
  • Coordinates between IGT departments and customer regarding order status, compliance issues, product availability, pricing, documentation and delivery of parts.
  • Performs additional duties as assigned.
Qualifications

Minimum Education:

  • High School Diploma or equivalent

Years of Experience:

  • 1 year of work experience preferably in a sales order administration or manufacturing customer service role

Other:

  • Proficiency in Microsoft Office Applications
  • Self starter and ability to produce high level results without supervision
  • Work well under pressure in a fast pace environment
  • Strong customer service experience
  • Professional phone etiquette
  • Cross-functional team communication with internal and external partners
  • High level attention to detail
  • Casino industry experience preferred
  • SAP experience preferred
Keys to Success
  • Building collaborative relationships
  • Decision making
  • Drive results
  • Foster innovation
  • Personal energy
  • Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted. 

At IGT, we consider a wide range of factors in determining compensation, including skills, experience, education, and geographic location. These factors may result in variation in starting pay. The estimated starting compensation range for this role is $20/hr - $24/hr USD, based on a good-faith assessment at the time of posting. Actual compensation may vary. IGT complies with all applicable pay transparency and compensation laws and collective bargaining agreements, where applicable. 
Base pay is one component of IGT's total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements. 

IGT is the global leader in gaming. For more information, please visit www.igt.com.

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About IGT

Sourced by ZipRecruiter

IGTis a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

London, Greater London, GB

Social media

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