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35 Igt Operations Jobs Hiring Near You

IGT

Customer Success Operations Manager

Las Vegas, NV

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Overview At IGT, we consider the role of a Customer Success Operations Manager to be of utmost ...

New

IGT

Assembler II (Swing Shift)

Reno, NV · On-site

$18/hr

Your attention to detail, commitment to safety, and collaborative approach will help maintain efficient operations and uphold IGT's reputation for excellence. * Use advanced assembly skills to build ...

IGT

Senior Director, Talent Acquisition

Las Vegas, NV · On-site

$199.80K - $257.40K/yr

IGT , where innovation meets entertainment on a global scale! From the casino floor to your mobile ... Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

IGT

Field Service Tech II

New York, NY · On-site

$41.50K - $64.70K/yr

Maintain equipment to promote continuous operation of IGT equipment. * Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment ...

IGT

Security Officer II

Reno, NV

$21/hr

... IGT facilities by enforcing all security directives and regulations. * Support the physical security of company facilities and operations globally. * Execute procedures and processes that protect ...

IGT

Manager Facilities I

Moncton, NB · On-site

... here - www.igt.com . Responsibilities The Facilities Manager is responsible for the day-to-day operation, safety, and performance of a large corporate facility in Moncton, NB, while providing ...

IGT

Director, Global Benefits

Las Vegas, NV · Hybrid

$106.25K - $212.70K/yr

... across IGT's global locations. This person acts as a playercoach-balancing strategic vision with daytoday operational leadership-while driving innovation, change management, and continuous ...

IGT

Security Systems Technician

Reno, NV · On-site

$60K - $75K/yr

IGT: Where Innovation Meets Entertainment -Worldwide IGT is redefining the future of gaming and ... This role supports enterprise security operations by maintaining, monitoring, and enhancing ...

IGT

Systems Engineer III

Reno, NV · On-site

$94.02K - $134.88K/yr

... igt.com . Responsibilities We are seeking a Systems Engineer III with Class II gaming expertise to support the delivery, deployment, and ongoing operation of regulated gaming systems across a large ...

IGT

Director of Studio Engineering

Las Vegas, NV · On-site +1

$140.57K - $220K/yr

... operations at our PlayDigital division, driving innovation, efficiency, and the successful delivery of world-class digital games. What You Will Do As Director of Studio Engineering at IGT PlayDigital ...

IGT

Security Systems Technician

Las Vegas, NV · On-site

$60K - $75K/yr

IGT: Where Innovation Meets Entertainment -Worldwide IGT is redefining the future of gaming and ... This role supports enterprise security operations by maintaining, monitoring, and enhancing ...

IGT

Director of Studio Engineering

Las Vegas, NV

$161.66K - $300.68K/yr

IGT , where innovation meets entertainment on a global scale! We've recently leveled up -IGT Gaming ... Selects, develops and evaluates personnel ensuring the efficient operation of the function.

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IGT Jobs Information

What are the key skills and qualifications needed to thrive in Operations, and why are they important?

To thrive in Operations, you need strong analytical skills, process optimization abilities, and experience in supply chain or project management, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma are commonly expected. Excellent problem-solving, leadership, and communication skills help drive efficiency and foster collaboration across teams. These competencies are vital for ensuring streamlined processes, minimizing costs, and achieving organizational objectives.

What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?

Professionals in operations often face challenges such as coordinating across multiple departments, adapting to fast-changing priorities, and optimizing processes under tight deadlines. Effective management of these challenges typically involves strong communication skills, proactive problem-solving, and the ability to use data to inform decisions. Building strong relationships with team members and leveraging project management tools can also help operations professionals stay organized and ensure smooth workflow. Continuous learning and adaptability are essential to thrive in this dynamic environment.

What are 'Operations' jobs?

Operations jobs focus on managing and optimizing the day-to-day activities within a business to ensure efficiency and productivity. Professionals in operations oversee processes, resources, and workflows to help organizations run smoothly and achieve their goals. Their responsibilities can range from supply chain management and logistics to process improvement and team coordination. Operations roles are essential across many industries, including manufacturing, retail, healthcare, and technology. These positions require strong organizational, problem-solving, and communication skills.

What jobs pay $3,000 a day?

High-level operations roles such as executive directors, chief operating officers, or specialized consultants in industries like finance, technology, or management can sometimes earn $3,000 or more per day, especially with extensive experience and in high-demand environments. These positions often require advanced skills, certifications, and significant responsibility, and compensation may include bonuses or profit sharing.

What is the difference between Operations vs Customer Service Representative?

AspectOperationsCustomer Service Representative
Required credentialsVaries; often includes business or management certificationsHigh school diploma or equivalent; some roles may require customer service training
Work environmentOffice settings, warehouses, or production facilitiesCall centers, retail stores, or office environments
Employer and industry usageCommon across manufacturing, logistics, and corporate sectorsCommon in retail, telecommunications, and service industries
Search and comparison intentFocuses on managing processes, logistics, and overall business operationsFocuses on assisting customers, resolving issues, and providing support

Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

Do workers at IGT get paid breaks?

Sometimes. Only some people get paid breaks.
37% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and May 2026.

Does IGT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and May 2026.

At IGT, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from IGT affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 26 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at IGT?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 38% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers at IGT worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and February 2026.

Do IGT workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it for IGT workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at IGT?

Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.

Do IGT managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers at IGT do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
87% of people report that they don’t do extra unpaid work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at IGT?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at IGT good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at IGT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at IGT get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at IGT?

Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at IGT enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at IGT recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at IGT?

Some people didn’t get enough training when they started.
51% of people report they didn’t get enough training when they started working here.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at IGT?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think IGT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how IGT is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.
What are the most popular job types at Igt?
    What are the most popular jobs at Igt?
    What are the most popular categories at Igt?
    Infographic showing various Operations job openings at Igt in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
    Customer Success Operations Manager

    Customer Success Operations Manager

    IGT

    Las Vegas, NV

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 2 days ago

    IGT rating

    7.5

    Company rating: 7.5 out of 10

    Based on 49 frontline employees who took The Breakroom Quiz

    217th of 415 rated machine equipment manufacturers

    Job description

    IGT, where innovation meets entertainment on a global scale!  From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences-powered by worldclass content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

     

    Whether it's spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and longterm value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you're ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

    Overview

    At IGT, we consider the role of a Customer Success Operations Manager to be of utmost importance in working alongside the CSM team in helping our valued IGT ADVANTAGE customers achieve their strategic goals and maximize their investments. We are looking for a professional with a perfect Teamwork Mindset and technical skills balance.
    The primary objective of this role is to support the CSM team in creating and maintaining critical account plans, documents, and maintenance audits. Additionally, this role will act as a liaison between the CSM team and the many internal entities supporting and serving the IGT systems ecosystem to simplify processes and reduce complexity. This involves streamlining partnerships with various departments, including product management, engineering, professional services, and education. 


    Responsibilities: 

    • Work with CSM Leadership and other CSMs, which will include, but is not limited to, driving adoption, ensuring retention, and auditing software maintenance invoices to ensure accurate billing.
    • Assist CSM Leadership and CSMs to build customer success plans, establishing critical goals to aid the customer in achieving their objectives.
    • Work cross-functionally with the IGT systems team to find opportunities for new usage of IGT systems products and services.
    • Work to identify and develop upsell and cross-sell opportunities.
    • Advocate needs/issues across departmentsand manage customer concerns.
    • Assist and provide expert deployment and operational standard methodologies.
    • Assist in workshops to help demonstrate to customers the total value of IGT systems solutions and lead regular System Business Reviews and Business Partner Meetings.
    • Provide insight concerning the availability and applicability of new products and features.
    • Monitor trends, identify risks and recommend operational improvements.
    • Support the professional services team with scoping and selling follow-on and new service opportunities.
    • Support the education services team in identifying and recommending staff training opportunities.
    • Identify the critical success criteria for IGT systems deployment and drive customer happiness in cooperation with the account team.
    • Act as the IGT systems liaison for inquiries, issues, or escalations, including working with support, product management, or other teams to create solution roadmaps.
    • Maintain functional and technical knowledge of IGT systems platforms and future products.
    • Help CSM Leadership and CSMs conduct annual maintenance audits. Help develop and maintain monthly partnership and SBR decks.
    • Help maintain customer Key Account Plans. 
     
    Qualifications
    • Established track record in a related function with direct customer advocacy and engagement experience in post-sales or professional services in Fortune 1000, mid-tier, start-up companies, or public-sector organizations.
    • Since this role is essential to the IGT systems success initiative, you will have a rich history of growing customer happiness, adoption, and retention.
    • Confirmed ability to drive continuous product value.
    • Experience developing product use cases with customers.
    • Ability to be a strong teammate while still being a self-starter; possess exceptional verbal, written, social, presentation, and interpersonal skills. 
    • Thrives in a multitasking environment and can adjust priorities on the fly.
    • Can focus on details and be analytical.
    • Good technical and problem-solving skills and the ability to resolve problems quickly.
    • Prior experience conducting workshops for customers and discussing the pros/cons of implementing various technologies and the business value.
    • Experience in the enterprise and cloud software space 
    • Experience navigating and steering customer engagements to completion with high customer satisfaction.
    • Willingness to travel up to 50% (estimated average 25%), based on  business needs  
     
    Keys to Success

     Building collaborative relationships
    Decision making
    Drive results
    Foster innovation
    Personal energy
    Self-leadership

    #LI-CK1

    IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted. 

    At IGT, we consider a wide range of factors in determining compensation, including skills, experience, education, and geographic location. These factors may result in variation in starting pay. The estimated starting compensation range for this role is $55,177- $156,700 USD, based on a good-faith assessment at the time of posting. Actual compensation may vary. IGT complies with all applicable pay transparency and compensation laws and collective bargaining agreements, where applicable. 
    Base pay is one component of IGT's total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements. 

    IGT is the global leader in gaming. For more information, please visit www.igt.com.

    What IGT employees say

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    About IGT

    Sourced by ZipRecruiter

    IGTis a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.

    Industry

    Manufacturing

    Company size

    10,000+ Employees

    Headquarters location

    London, Greater London, GB

    Social media

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