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Do workers at IBM get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Does IBM pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

At IBM, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
81% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from IBM affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 42 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at IBM?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 25% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers at IBM worry about hours?

Most people don’t worry about getting enough hours.
96% of people report they don’t worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

Do IBM workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
58% report that they don’t have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for IBM workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at IBM?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.

Do IBM managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at IBM spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
35% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at IBM?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a IBM job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and May 2026.

Is working at IBM good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
72% of people who care for a child or other relative report this is a good place to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and October 2025.

Do people at IBM feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at IBM get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at IBM?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at IBM enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 59 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at IBM recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at IBM?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at IBM?

Most people are given support to advance their career here.
In the last year, 72% of people report being given support to advance their career here.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think IBM’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how IBM is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Customer Success Manager jobs?

What are the most popular jobs at Ibm?

What are the most popular categories at Ibm?

Infographic showing various Customer Success Manager job openings at Ibm in the United States as of August 2026, with employment types broken down into 6% Internship, 91% Full Time, 1% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution.

Advisory Customer Success Manager - Technical Specialist

IBM

Armonk, NY • On-site

$150K - $200K/yr

Other

Posted 2 days ago

New

IBM rating

8.0

Company rating: 8.0 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

125th of 246 rated software companies

Job description

Advisory Customer Success Manager -- Technical Specialist, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 80% telecommuting permitted): Engage with clients to maximize the value of their current internal mainframe products, while driving the adoption of next-generation technologies from companies' z transaction processing software portfolio. Collaborate directly with end clients to accelerate the deployment of strategic mainframe offerings within their production environment. Partner with internal account teams to ensure active involvement from key client sponsors and champions, validating the achievement of key performance metrics post-implementation. Work on strategic mainframe offerings and influence stakeholders across multiple departments and functions, driving impactful decisions. Lead and execute comprehensive mainframe deployments, including architecture design, installation, adoption, and usage across multiple internal z products. Contribute technical assets, best practices, and architectural frameworks that can be reused and repurposed across multiple client engagements. Expand client use of internal mainframe technology by identifying adjacent offerings, and leveraging insights into the client's business, industry, market, and technology landscape. Oversee the introduction of new capabilities to clients, ensuring successful installation, provisioning and testing for maximum impact. Utilize z/OS, Customer Information Control System (CICS), Information Management System Database (IMS DB), Information Management System Data Communication (IMS DC), Db2, Common Business Oriented Language (COBOL), Job Control Language (JCL), Easytrieve. Required: Bachelor's degree or equivalent in Computer Science, Information Technology, Management Information Systems, Engineering or related and five (5) years of experience as a Technical Specialist or related. Five (5) years of experience must include utilizing z/OS, Customer Information Control System (CICS), Information Management System Database (IMS DB), Information Management System Data Communication (IMS DC), Db2, Common Business Oriented Language (COBOL), Job Control Language (JCL), Easytrieve. $150550 to $200550 per year. TO APPLY: Please send resumes to recruitad@us.ibm.com. Applicants must reference SN179 in the subject line.

JobiqoTJN. Keywords: Client Services Manager, Location: NORTH CASTLE, NY - 10504 , PL: 604074442

What IBM employees say

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About IBM

Sourced by ZipRecruiter

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Armonk, NY, US

Year founded

1911

Social media

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